Sunba IP Camera Recording Option

Note an IP camera can work standalone without a NVR, which is different from a traditional analog system where Digital Video Recorder is a must-have.

In terms of recording, there are few options you can select from:

A. Record to a computer. This requires you to have a dedicated computer that is on for 24/7. This means if you shut down your PC/Mac, then the recording will stop as well.

B. Record to a TF card. Most Sunba IP cameras would have a built-in TF card slot that support up to 128GB micro SD card. 405-D20X can have the TF card pre-installed before shipment if you order from our website. 406-D20X, 305-D4X 405-ECO don’t have any built-in TF card slot (as of 12/31/2019). 405-ECO and 305-D4X would support micro SD card in the future. Please refer to the product detail page for the latest specification.

The limit for the TF card is 128 GB, Class 10 (Kingston recommended), so it is great for recording small motion detection clips instead of recording 24/7. This is also a good alternative/back-up for videos recorded on PC or elsewhere.

C. Record to a NVR. NVR is a dedicated recording storage device for IP cameras and it also has the benefit of viewing multiple different cameras together. In China and most East Asian countries, NVR is used very common. In USA and western countries, Blue Iris and other software + PC combo is used as an alternative to NVR. If you use Sunba IP camera with NVR from another manufacturer that is also ONVIF compliant, then basic functions such as PTZ, recording shall work but there is no guarantee that presets, motion detection will also work perfectly.

D. Record to a NAS. Your NAS must either support ONVIF or support Sunba private protocol. You will have to add our camera in the specific NAS’s interface instead of in Sunba camera’s interface.

Read More : 

• XMARTO NVR WiFi PTZ Camera System FAQ
• How to Control Analog Speed Dome by Pelco-D/P Protocol
• CamHi Pro Tutorial Guide

Steps to add Sunba IP cameras to Hikvision PoE NVR

Ultimate video guide below updated 2020/06:

https://youtu.be/gK3yf5Sg21M

For Sunba Illuminati, it should be plug and play with Hikvision PoE NVR. Just make sure the NVR supports 802.3at and has sufficient power budget (at least 30W left) for the camera.

For Sunba 601-D20X, 601-D25X, 405-D20X, 405-ECO, 406-D20X, FT-HD and 305-D4X. Please see the instruction below.

The following instruction is made based on Hikvision DS-7608NI-I2, but should be applicable to all Hikvision PoE NVR.

The following tutorial assumes that you are using the back switch of the NVR to power the camera.

You need to first ensure that the PoE NVR is 802.3at (instead of 802.3af) with 25W as the maximum power output per port otherwise the NVR cannot supply enough power to the camera.

You can google to check the NVR Spec and if you are not sure, please contact Sunba support with the NVR model to double check.

Step 1. Check the PoE Gateway of your Hikvision NVR 

Usually the PoE NIC gateway of Hikvision PoE NVR is 192.168.254.1.

Step 2. Modify Sunba IP camera network information. 

Connect the camera to a generic PoE switch, to PC or to router to modify the camera’s network info first.

Go to Device Config-Network of the camera in IE/VMS, or use the Device Manger tool to modify the camera IP to match Hikvision POE NIC.

In the picture above, we modify the IP of the camera to be 192.168.254.XXX and the gateway to be 192.168.254.1 (that matches the PoE gateway of the Hikvision NVR).

Under Device Config-ENCODE, please select H.264 instead of H.265 as H.265 is only supported by Sunba Private Protocol.

Step 3. Connect the camera to Hikvision PoE NVR. 

Wait for the camera to finish the self-diagnostic rotates upon receiving power from the NVR. This can usually take 1-2 minutes.

Step 4. Go to Camera Management of the NVR Interface. 

Select and modify the channel that the camera is connected to, and input the corresponding info of the camera that you just input.

Step 5. Click OK and wait for the camera to connect, which takes usually a minute. 

You can also refresh the page. The camera is now online.

Step 6. Live view and set up preferred recording plan. 

Contact support@sunba.net if you still have trouble connecting to Hikvision PoE NVR or if you would want to connect to Hikvision PoE when powered using DC12V adapter.

Sunba Illuminati NetHDD Requirement

To record videos of Sunba Illuminati to NAS (NetHDD), there are a few prerequisites:

1.The NAS must be able to set individual volume to the camera. You cannot set an individual shared folder for the camera, and set as the storage path as the NetHDD would not successfully initialize/formatted (it will revert back to uninitialized status). The NAS must have the ability to create multiple volumes. In short, you need to create a separate partition on the Net Disk for the camera.

2.Each camera should use an exclusive volume. Two cameras cannot share the same volume.

Here is an example for Synology: https://sunbatech.com//faq/how-to-get-synology-nas-to-record-sunba-illuminati-ip-camera/

Sunba Illuminati YouTube RTMP Connection Issues [Warp-up]

The following troubleshooting is based on the assumption that all network-related devices are connected well and functioning properly, and the camera lens module is not defective.

a) YouTube stream would disconnect after a while.

Please update to the latest firmware by following the instruction here: https://sunbatech.com//product/sunba-illuminati/
Download Tab: https://sunbatech.com//product/sunba-illuminati/?attachment_id=5507&download_file=ruhyyr1t1ylvn

We’ve also encountered another case that the YouTube stream is dropping off every 10s. This turns out to be an IP conflict. It is recommended to switch to another Static LAN IP address.

b) There is no “stream selection option” under the RTMP url configuration page.  

Please clear browser cache/browsing history, power cycle the unit and re-load the page.

c) Cannot connect to YouTube stream at all. 

Please try each of the following measures:

1. Check whether the P2P status is offline. Normally it should be “online”. If it shows offline, then this means the camera cannot communicate with the Internet. You will have to try setting the camera from static IP to DHCP to see if it resolves the issue. Or you could try setting the DNS of the camera to 8.8.8.8 and 8.8.4.4.

2. Set the DNS of the camera to

Google DNS:

8.8.8.8

8.8.4.4

Or use the router’s DNS as primary DNS, and use 8.8.8.8 as secondary DNS.

3. Try lowering the camera bitrate and FPS. Make sure the to use constant bitrate and the bitrate shall usually not exceed 4000 Kbps otherwise the upload bandwidth consumption will be extremely high, preventing the camera from communicating with YouTube server.

Disclaimer: If you have multiple cameras that you are attempting to stream at the same time under the same LAN network, it is critical to have sufficient upload bandwidth for your network otherwise the stream might stuck, drop frames or lose connections. 

Sunba IP Network Camera: Underpower Issue

Typical Symptoms 

A. Camera reboots repetitively during night time with the following cycle:

low light environment detected -> infrared on -> not enough power -> reboot -> low light environment detected -> infrared on -> not enough power -> reboot …… (cycling)

B. Camera panning by itself without gaining control over PTZ.

 

Why will this happen? 

A. PoE Camera

Wrong PoE+ Injector: The PoE injector/switch must be able to deliver at least 30W for an individual port! Must be 802.3at standard but NOT 802.3af, which is for bullet camera and can only deliver 15.4W.

Long Distance of Travel: PoE will also drop power along the Ethernet cable. If you are using a 300 ft long Ethernet cable, you may be at risk. Please try using the Ethernet cable less than 200 ft. The maximum travel distance also depends on the quality of the cable but generally it should not exceed 200 ft for the 30W power. If you increase the distance, the corresponding watts of the injector should increase as well to 48W or 60W.

 

B. Non-PoE Camera:

Long Distance of Travel with thin AWG power extension cord.

For over 50 ft of travel distance, please try using the AWG 18 standard or thicker (the smaller the AWG, the thicker the wire).

A quick test to perform is to plug the camera directly to the wall power (for power adapter) without any forms of extension.

Tips for optimizing the auto tracking performance

Before mounting the Illuminati camera outside, there are few installation tips to consider to optimize the tracking performance.

The accuracy rate of auto tracking is great involved with installation location, ambient light (such as backlight) and so on. In order to ensure the better effect, Sunba proposes some installation and setup suggestions as follows:

1.Ratio of detection object size to image size

To recognize small moving objects, you will need to turn up the tracking sensitivity. However, this would usually result in false trigger of other equivalently smaller moving objects.

We recommend adjusting the zoom level of the camera to ensure the moving object is at least 180 x 180 pixel for a 2MP 1080p camera.

2.Light (no backlight)

With backlight, it is extremely difficult to recognize moving object from the overall scene because of the overall shaded videos.

3. Draw virtual lines/polygons only on static background

It is recommended not to draw virtual lines/polygons on dynamic objects such as trees/shrubs which will move along with strong wind and thus might trigger false alarms.

What is port forwarding?

Configuring port forwarding for your IP camera enables you to access your locally connected camera on the secure side of the router (via LAN) anywhere with internet at a different location (VIA WAN) through PC/Mac or Smartphone. It basically just forwards all traffic of your private camera to a public network.

Port forwarding must be supported by your router, and configured in your router’s interface. Therefore, for specific steps of port forwarding, please refer to the manual of your router or contact the manufacturer of your router for help (user interface extremely router specific). There are many different resources on YouTube that we find helpful. And you may also explore this webpage where it has the port forward interfaces for most routers: http://portforward.com/

Though different routers have different ways of setting up the port forwarding, generally you need to 1) log in the config page of the router and 2) find the port forwarding option within the config page 3) add and configure the camera’s relevant ports to be forwarded.

The picture below has forwarded the http, ONVIF, media and rtsp ports of the camera but in reality only http and media (tcp) are required ports.

To port forward most Sunba cameras, you’ll at least need to know:

• The camera’s local IP address;
• HTTP Port of the camera;
• TCP Port of the camera (also called media port).

Note: To access your IP camera in certain software or mobile app (such as iVMS or IP Cam Viewer), RTSP port may need to be forwarded as well.

After port forwarding, you will get a dynamic WAN IP of the camera where you can use to access the camera remotely anywhere.

Use canyouseeme.org to check your WAN IP and whether the ports are forwarded successfully (or “open”).

Go to Internet Explorer and type in WAN IP: HTTP port as the address to remotely log in the camera for a quick test.

Finally, please remember that the WAN IP changes constantly (normally after 24 hours) so it may be good for you to use free DDNS service such as NO-IP.com to have a fixed domain name, which can be memorized easily.

Other Dynamic DNS service provider:  DynDNS.org and TZO.com

Please first register an account at the DDNS service provider’s site. And you will get an unchanged name for your home WAN IP: such as myname.dyndns.org  

This fixed domain will be representing your home WAN IP!

Then you can login to your router again, go to DDNS option built-in your router and enter your DDNS service provider information to make sure your router recognizes them.

What is the RTSP stream URL for Sunba IP cameras?

The fundamental format of Sunba RTSP url is below:

For SUNBA Lite Series camera:

rtsp://IP:554/user={put your username here}&password={put your password here}&channel=1&stream=0.sdp?real_stream

For example with the default network setting (RTSP port 554), username and password, the camera’s RTPS url would be as follows：

rtsp://192.168.1.10:554/user=admin&password=&channel=1&stream=0.sdp?real_stream

 

For SUNBA Performance Series camera:

rtsp://{username}:{password}@{ip}:{port}/media/video1/2/3
Corresponding to main stream/sub stream/three stream respectively;

For example:
rtsp://admin:123456@192.168.1.8:554/media/video1, it means the main stream;
rtsp://admin:123456@192.168.1.8:554/media/video2, indicating sub-stream;
rtsp://admin:123456@192.168.1.8:554/media/video3, which means third stream;

For SUNBA Illuminati, please use the following url:

rtsp://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

Below is an example of an IP camera with H.264, an IP of 192.168.1.10 and the default username and password.

rtsp://admin:Admin12345@192.168.1.10:554/h264/ch1/main/av_stream

where 554 is the default RTSP port h264 is the encoding format, and can be replaced by h265 or mpeg4

What screws do I have to use for installing the camera?

Fundamental Standard: 

601-D20X/805-D20XB (wall bracket/Ceiling Mount) – M6

405 Series Wall Mount – M4

405 Series ceiling Mount – M6

We do not offer bolt with the camera as there are too many types available and the application is very critical and depends on where/how you would like to install the camera.

For example, many people are using the camera with their pole or corner mount that has smaller hole size as compared to the camera’s mount bracket. So you will probably need one size smaller.

Also, if you are installing the camera on wood board, you generally will choose self-tapping screws for safety concerns.

Similarly, if you are installing the camera on concrete, it is recommended to use concrete expansion bolt (or expansion anchor).

Brick walls are also different. These are the variables we are unable to control by the time of shipment.

If you need any help in selecting appropriate bolts for your specific application, we would be more than happy to offer our advice.

Why only half 1/2 of the IR LEDs are on? Is my camera defective?

The short answer is, the camera isn’t defective and what you see is normal. And below is why:

Sunba IR lights work in a same way as vehicle lights; you only need low beam to view nearby objects, when your camera isn’t zoomed in.

Thus, if your IR is in “AUTO” mode (this should be the default you are in), when you focus at near objects, the IR lights are half on. And when you “zoom in” and look at distant objects, the other half IR lights will be on as the high beam. Meanwhile, the low beam side will be OFF to avoid any extra light interference. In other words, you can change the focal length to adjust the IR lights.

Alternatively, you can manually control IR lights using the “presets call” method. For example, using “103+call” as a special presets code (just enter 103 in the preset box and hit either “enter” or “go to” or “call” depending on the software you use), you can turn on BOTH sides of the IR lights.

Here is a video of how to do so:

 

 

 

However, both sides of IR may not necessarily increase the visibility at night due to light interference. That’s why auto high beam and low beam are designed to be separate.

Another thing you can do is to change the photo sensitivity of the camera by going to the menu (95+CALL). This is a threshold that you can control. You probably want to adjust it to make it less sensitive to the streetlight (more easier to be switched to night mode under “IR Auto”),or the other way around, depending on the installation environment.

CGI HTTP Command for Sunba Illuminati

The commands below is only for model Sunba Illuminati.

Assuming we have a camera with IP as 10.16.112.226，username as admin and password as abcd1234, its corresponding http commands will be as follows:

Pan Left：http://10.16.112.226/ISAPI/Custom/ptz/pan-left?authInfo=admin:abcd1234

Pan Right: http://10.16.112.226/ISAPI/Custom/ptz/pan-right?authInfo=admin:abcd1234

Tilt Up: http://10.16.112.226/ISAPI/Custom/ptz/tilt-up?authInfo=admin:abcd1234

Tilt Down: http://10.16.112.226/ISAPI/Custom/ptz/tilt-down?authInfo=admin:abcd1234

Zoom In: http://10.16.112.226/ISAPI/Custom/ptz/zoom-tele?authInfo=admin:abcd1234

Zoom Out: http://10.16.112.226/ISAPI/Custom/ptz/zoom-wide?authInfo=admin:abcd1234

Stop PTZ: http://10.16.112.226/ISAPI/Custom/ptz/stop?authInfo=admin:abcd1234

Call Preset 1: http://10.16.112.226/ISAPI/Custom/preset/1?authInfo=admin:abcd1234

Call Preset 2: http://10.16.112.226/ISAPI/Custom/preset/2?authInfo=admin:abcd1234

………

Call Preset 255: http://10.16.112.226/ISAPI/Custom/preset/255?authInfo=admin:abcd1234

Take a Snapshot: http://10.16.112.226/ISAPI/Custom/snapshot?authInfo=admin:abcd1234

Reboot: http://10.16.112.226/ISAPI/Custom/reboot?authInfo=admin:abcd1234

All HTTP commands urls above will include username and password as required entries. We are unable to make http commands without credential.

Does Sunba produce WiFi camera?

The answer is, not yet. And we currently don’t plant to develop a wireless outdoor camera due to concerns primarily over connectivity and user experiences. Chances remain that we will develop wireless models for indoor cameras as well as low-zoom in mini PTZ.

IP Cameras, compared to analog cameras, may have lags in image transmission as they are very dependent on the local network. In case of wireless, problems such as stability and connectivity may happen, especially for high zoom IP cameras. Wireless plans should work better for smaller and fixed lens cameras.

PoE is usually considered a great alternative for wireless cameras because for wireless cameras, you still have to run a power cable  (one cable solution). For PoE cameras, it is the same one cable solution but instead of the power cable, you need to use ethernet cable.

If there isn’t any forms of running a network cable, you can consider using wireless bridge to connect the camera.
In short, as you said, you can use a client wireless AP to connect to your root wireless AP:

http://www.hometoys.com/article/2012/09/using-a-wireless-bridge-and-megapixel-ip-camera-for-remote-security/1870/
Wireless bridge is widely used in surveillance projects.

How to convert recorded files for Illuminati into MP4?

The recorded files of illuminati is in MP2 that you can playback by using iFollow/Guarding Vision program. To convert it into the universal MP4 format, please download the FileConverter below:

Format Converter_v4.0.1_EN

Then after you add the file, please set to target format to MP4:

Then click “Done” and “Start” to begin processing.

How to get Synology NAS to record Sunba Illuminati IP camera?

There are two methods:

1.Using Synology’s built-in surveillance station.

Note in this way, you could have Synology record all-day, by schedule, or by motion detection.

With motion detection, you can have Synology to record using the camera’s own algorithm or using Synology’s algorithm.

Below is the fundamental setup:

Make sure the camera is set to H.264 and the username and password you entered is the camera’s ONVIF username/password, which is set at Network-Advanced Settings-Integration Protocol.

2. Recording as NetHDD

Please enable the NFS protocol for your NAS.

Then please go to Shared Folder to create a folder dedicated for recording and setup the name and location. It is NOT recommended to set the entire NAS as the recording destination.

Add encryption to the shared folder.

Confirm to apply the setting for the new shared folder.

Edit user permission for the shared folder.

Now we can go to the camera’s UI.

Under Configuration-Storage-Storage Management, please go to Net HDD and add the IP address of the NAS and the corresponding file path for the “shared folder” you set above. Make sure the mounting type is SMB/CIFS. Then enter the username/password for the NAS. Click “test”.

If the test succeeds, you will see the NAS drive under “HDD Management” as “uninitialized”. This means you will have to format the space.

We select and format the drive.

How to record to videos to TF card for Sunba Illuminati cameras?

1.Make sure the TF card is recognized by the camera and in “normal” status. If it shows error, please format to initialize the card.

2. If you want to enable motion detection recording (including line cross, intrusion and regular motion detection), please go to Events-Basic Events and enable motion detection.

PS: For motion detection, it is suggested to go to “EXPERT MODE” under the dropdown list next to Configuration to modify the parameter in order to define the minimum percentage of detection objects. This is to avoid false motion alarms on flies or tree movements. The percentage setting only applies for regular motion detection.

And then under Linkage Method, please select “trigger recording”.

Similarly, if you want to record intrusion tracking or line cross tracking, go to Smart Events, under Linkage Method, please select “trigger recording” as well.

3. Go to Storage Schedule, and select the recording type.

For regular motion recording, please select motion and click “advanced” to specify the recording length.

Again this will record all motion events including regular motion detection, and anything triggered under the current tracking mode (line cross/intrusion detection).

If you want to exclusively record just the line cross tracking or intrusion tracking, please select Events and double click the purple time bar to specify the type of Events that you want to record.

Don’t forget to click “Save” to take effect.

4. If you go to Playback section, select a date and click “Search” you will find a series of pink/red bar indicating recorded events.

How to reset password for your Sunba Illuminati camera?

Method A. Safety Questions

This is the easiest way and can be done in both SADP (choose security questions in “Mode”) or Web UI.

There are 3 pre-loaded answers (sunba) to the following 3 questions.

Method B. Safety Email

Before You Start:
1) You should have set up a reserved email account already.
2) You are on the same network as the camera.

Enter the camera web interface (you can use ANY browser even if it doesn’t support live view), and click “Forgot password”.

Select Email Verification as the Verification Mode, and export the QR code.

Save the QR code and send it to
pw_recovery@device-service.com as an attachment (PNG format).

Note:
1) You can use either your reserved email or any email to send this QR code. Only the reserved email will receive a valid verification code within 5 mins.

2) The verification code is only valid for 24 hours.

3) The QR code changes when you change the reserved email address.

Method C. XML Verification File

If you don’t have upfront security questions set, you can send security verification files to Sunba support team.

Go to SADP tool, and search the camera.

Note: If the SADP IPV4 search doesn’t identify online device, make sure the camera is connected to the main router (instead of any secondary router/switch) and is on the same network with your computer. You can also try directly connecting the camera to the computer with Ethernet.

Select the device and click “Forgot Password”.

Select “Export/Import Secret Key Mode” and click “Export” to select a path that exports the XML key request file.

An XML key file will be generated automatically in the selected path.

Please send the following information to support@sunba.net:
1)XML key request file
2)Order ID or proof of purchase

Sunba support team will return an “input key” within 24 hours.

Alternatively, you can self-generate the password via our server: http://122.152.220.16:8000/

If you cannot access the server, please contact support@sunba.net and we will reboot/re-activate the server.

Note:
1) You can power off the computer or exit the SADP tool waiting for the key from Sunba.
2) Please do NOT power off/reboot the camera. The camera needs to stay powered before getting the return verification key, otherwise the previously sent key request file will expire.
3) After you receive the verification key file from Sunba, please import it within 24 hours otherwise the file will expire.

If you want a quick remote session, Sunba Support (support@sunba.net) will generate an immediate password based on the QR code from the SADP tool.

How to resolve the “Device Rejected” error in SADP tool

If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons:

1.The password entered is incorrect.

2.The security level of SADP is not authorized to modify the camera’s network information.

For 1st, please refer to this article to reset your password: https://sunbatech.com//faq/how-to-reset-password-for-your-sunba-illuminati-camera/

For 2nd, please go to Configuration-System-Security and change Security Service to “enable illegal login lock”.

If you are unable to access the camera’s interface, connect the device directly to the computer to make the changes.

I am unable to get PTZ working in Blue Iris for Sunba Illuminati

The article is for model Sunba Illuminati.

Firstly, please go to Configuration – Network – Advanced Setting – Integration Platform.
​
​Make sure ONVIF is enabled, and the added user is an ADMINISTRATOR instead of a MEDIA USER.

Note ONVIF media user doesn’t have permission to control PTZ for the camera.

Then, please follow this instruction to setup the camera in Blue Iris 5.

We recommend that you delete the old entry and start from scratch to add the camera.

https://youtu.be/_fnwSqdiVSo

I am unable to live stream on YouTube with Sunba Illuminati

The article is for model Sunba Illuminati.

1. Please first make sure the camera is set to the correct video format.

1. Please first make sure the camera is set to the correct video format.

Only H.264 (video) and AAC (audio) is supported by YouTube (below is quoted from YouTube):

Incorrect stream format
Your encoder is set to something other than H.264 video and AAC audio. Adjust to H.264 video and AAC audio for the stream to be properly ingested.

Please change the container format for the video. The current container format isn’t right for this configuration.
The audio stream is encoded with an unsupported codec. Please set the audio codec for the stream to a supported codec (AAC, MP3).
Please set the video codec for the stream to H.264. The video is encoded with the wrong codec.
Please correct the video codec profile for the stream. The video is encoded with the wrong codec profile.

You can change the video and audio codec info in Configuration-Video/Audio.

2. Please make sure you input the correct RTMP url in the camera configuration page.

For example:

If the YouTube Stream key is 5zkh-ptxp-08t6-8ykc

And the YouTube Stream url is rtmp://a.rtmp.youtube.com/live2

Please enter the following format under Configuration-Network-Advanced Settings-RTMP:

{Stream URL}/{Stream Key}

In this case, it would be rtmp://a.rtmp.youtube.com/live2/5zkh-ptxp-08t6-8ykc

3. Frame rate/bitrate too high with limited bandwidth. Please note streaming to YouTube takes your upload bandwidth.

However, please be aware that globally download bandwidth is generally higher than upload bandwidth (e.g., 200Mbps download vs 10Mbps upload). So it is essential that you know the upload bandwidth of your network package before determining the quality of streaming.

For HD level live streaming, at least 5Mbps is required and you should leave some bandwidth for less competitive upload events.

Therefore, if your stream lags a lot or if the stream fails to connect despite 1&2, you should try lowering the bitrate and frame per second.

For more information, please refer to: https://support.google.com/youtube/answer/3006768?hl=en

Internet Explorer Snapshot/Video Record Failed

Please add the camera’s IP or domain to the trusted sites of your internet explorer browser as follows and try restarting the browser.

Do NOT check the “require server verification (https:)” option.

Is there a joystick available for my IP cameras?

The answer is yes but we would not recommend that.

The reason is because IP cameras can already be remotely controlled via Smartphone anywhere with internet so it is generally very redundant to have a joystick (3D keyboard).

For more information about smartphone control, please refer to: https://sunbatech.com//faq/sunba-ip-camera-mobile-apps-can-use-control-dvr-nvr/

However, if you really want to have a joystick to control your IP camera, you can google “ONVIF joystick” on amazon.com. All of our IP cameras are ONVIF compliant.

We have customers who have used PTZOptics IP ONVIF keyboard and the PTZ function does work. The preset function, however, only works for the performance and smart series.

Is there an additional dome cover for the camera?

Please note if the camera is infrared, then it is unable to put a plastic cover on it because it will interfere with the infrared lights coming through.

You will need to use infrared transmissible materials to make such a cover. However, that will result in additional expenses.
That’s why infrared cameras are usually not covered.

If you put cheap plastic cover around your infrared camera, then at night it will generate blurry images.

However, if you are not interested in having the infrared feature, you may be able to put a plastic cover around the camera.

Our 502S and 205 series are infrared-free and thus has an external plastic cover.

Live View Failed Issue on Chrome (PC)

This is for model Illuminati only. Please follow the steps below to fix the issue:

 

1. ​Please make sure the web plugin is installed. If it has been installed but still no video, please remove the old web plugin:

​And then please re-install the chrome plugin: https://drive.google.com/open?id=1yewch4sj0ja4MqTs2aSrOQx510Fzyv0H

2. While live viewing via Chrome, please make sure no “screen recording software” type software is running, which will cause a conflict with Chrome live viewing.

3. Make sure the camera is in TCP mode for Live View Parameters:

My auto tracking camera doesn’t track when ONVIF is enabled

This is usually because the NVR that the camera was connected to is sending other preset commands to the camera.

You will see a list of users for the camera under Configuration-System-User Management if you have the camera added to more than 1 client.

The “user operation time” is the last time the NVR sends the commands.

Note for ONVIF, there is a process of preset matching between the camera and NVR (you will see that in the log if you are familiar with Blue Iris).

Some NVR will override or interrupt the presets set in the camera, so if you encounter this, set the ONVIF user as media and only use the NVR for recording purpose.

 

<p>The post How To Setup Sunba IP Camera first appeared on NVR IPCAMERA SECURITY.</p>

What is CCTV Camera Software for PC?

The Software for PC is designed and developed by the CCTV camera manufacturers for their security solutions and products. This helps to connect as well as control the CCTV cameras on PC. Here we provide you with the top 25 CCTV Cameras Software for PC.

Application of these CMS

These CMS allows users to connect and maintain the CCTV system with your PC. With these applications, it becomes easier to get the live view of your residence, family, office premises and locality. With these applications, You can access the CCTV from remote locations as well.

it is now easier to connect and maintain on your security online through CCTV cameras. CCTV cameras are the best security solution to enhance the security of family members and others.

Importance of the CMS

These CMS helps to connect as well as control the CCTV cameras on PC. These CMS acts as an intermediary between PC and CCTV camera set up to help the user client to provide access to the user of CCTV camera on PC. We will highlight some of the important functions which can be performed by the application.

• Remote Access.
• Connectivity and control
• Video Surveillance.
• CCTV Video recording.
• Live monitoring on a different viewpoint.
• PTZ camera controlling.
• Remote playback of the recording.

List of Top 25 CCTV Camera Software for PC

Here we will discuss in detail about the application for PC. We provide you with the top 25 CMS. CCTV cameras are available for Windows and Mac operating systems. But some CCTV manufacturers do not provide the application for Mac user clients.

The download file of every CMS is in the compressed format and use WinRAR to extract the downloaded file. Besides, get better knowledge regarding the CMS installation and setup procedure by clicking the links.

The list of the best CMS is as follows:

1. IVMS 4500 by Hikvision

IVMS is also one of the best CMS developed by Hikvision Company. This CMS is the best application in the market to connect as well as control.

Hikvision is a global leader in the provider of security solutions and products. Emphasizing on the comprehensive and highly skilled R&D team, Hikvision manufactures a wide range of products. Hikvision has broadened its field to smart home tech, industrial automation, and automotive electronics industries to realise its long-term goal.

Hikvision products also render powerful business intelligence for clients, which enables more efficient transactions and greater commercial profit. Hikvision is a global leader of IoT solution provider with video as its core competency. Hikvision now has above 19,000 R&D engineers. The company yearly funds over 9% of its annual sales revenue to research and development for continued product innovation.

IVMS 4200 & Storage Server

The application is provided by the Hikvision company. The free download link is provided below. IVMS 4200 installation procedure is here as well, click on the link of IVMS 4200. Also, read the instruction of IVMS 4200 storage server as well.

Download IVMS 4200 For PC (Windows) V3.1.1.13

IVMS 4200 For PC (Windows) Download VS V1.0.0.13

Free Download IVMS 4200 AC V1 For PC  AC V1.0.1.13

Download Multi lang.  IVMS 4200 For PC  Multilingual Package V3.1.1

IVMS 4200 For PC Multilanguage for PC   Multilingual Package AC V1.0.1

Multi-language VS V1  IVMS 4200 For PC   Multilingual Package VS V1.0.0

Free Download IVMS 4200 for PC (MAC)   MAC V2.0.0.10

Download IVMS 4200 Storage Server for MAC

Download IVMS 4200 Storage Server for Windows

IVMS 4500

We have provided you with the IVMS 4500 for PC free download link below. Get the free download link. Read the installation procedure of IVMS 4500 here.

Download IVMS 4500 For PC (Windows)

Download IVMS 4500 for PC (MAC)

2. Smart PSS by Dahua

We provide you here with the Smart PSS by the Dahua Company. The Smart PSS helps connect the CCTV cameras on your PC. The CMS has many features and functions to help the user to connect, live stream, PTZ control, etc.

Zhejiang Dahua Technology Company is a leading company in video-centric smart IoT products and service provider. Dahua Technology Company renders end-to-end security solutions, products, and services to create values for city operations, corporate management, and clients.

Dahua solutions, products, and services are in over 180 countries and regions. Dahua Technology has 54 subsidiaries companies and branch offices globally in Asia, the Americas, Europe, Middle East, Oceania, and Africa.

Smart PSS

Here is the free download link of Smart PSS for Windows and Mac OS. Also, read the instruction of installation procedure in the article of Smart PSS.

Smart PSS For PC Free Download (Windows)

Smart PSS For Mac Free Download

3. NVMS 1000 by TVT

NVMS is one of the famous application developed for the TVT CCTV camera brand. This application provides you with many features to administer your CCTV camera on PC. The CMS is a free download here, through this you can get the following features:

• Remote Access
• PTZ Control
• Live stream
• Recording videos

TVT brand of CCTV camera is manufactured and distributed by the Shenzhen TVT Digital Technology Company established in 2004 and headquarter in Shenzhen, also listed on the SME board of Shenzhen stock exchange in December 2016.

As a worldwide best quality security solutions and products provider in more than 120 countries apart from China. Ranking as the most advanced company that enters into the abroad market in the video monitoring industry in China, TVT has established an independent and perfect marketing service system.

NVMS 1000

Here is the download link for NVMS 1000 for Windows and Mac OS. You can read about the installation procedure as well by clicking on the link of NVMS 1000.

NVMS 1000 for Windows 10

NVMS 1000 for Windows 10

NVMS 1000 for Mac OS

NVMS 7000

Get the free download as well as free installation procedure on NVMS 7000. This is available for Windows and Mac OS.

Free Download NVMS 7000 for PC (Windows)

NVMS 7000 for MAC Download Free

NVMS 2.1

We provide the latest application provided by the TVT known as NVMS 2.1 for Windows OS. This CMS is only available for the Windows operating system. Read the installation procedure of NVMS 2.1 here.

NVMS Lite 2.1 Download Free

4. KVMS Pro by CP PLUS

We provide you here KVMS provided by the CP Plus Company. KVMS Pro provides you with a wide range of functions and features as well. With this, you can connect CP Plus CCTV camera setup with the application on Windows and Mac.

CP PLUS is the global leader in high-level security and surveillance solution. Inspired by the vision and commitment to make surveillance easy and affordable, CP PLUS has begun a mission to make the world a safe and secure community.

As per the IHS Survey 2017, CP PLUS attains as the most recent and most active brand to enrol the club of Top 4 security companies in the world and Top 2 in Asia. CP PLUS attribute their path-breaking success to sound R&D leadership. CP PLUS products pass through stringent quality-control tests and are globally certified by the certificates such as UL, CE, FCC, etc.

KVMS Pro

Here is the CMS of KVMS Pro free download link for Windows and Mac OS. Read the instruction of installation procedure to install the KVMS Pro here.

Free Download KVMS Pro for PC (Orange)

Free Download KVMS Pro for PC (Blank)

Free Download Indigo CVMS for Mac

Indigo IVMS for Mac Free Download Free

5. EZStation by Uniview

Here we are about to discuss the EZStation developed by the Uniview. With this, you can connect as well as perform other functions to control the CCTV camera on your PC. With this, you can get many features such as live view, audio-video recording, etc.

Uniview is the global leader of IP video surveillance. First-ever company to introduce IP video surveillance in China, Uniview is the third-largest player in the video surveillance industry of China. In the year 2018, Uniview has the 4th largest global market share in the surveillance industry.

Uniview has a wide range of IP video surveillance products ranges from IP cameras, NVR, Encoder, Decoder, CMS Client, and app, covering several markets sectors including retail, building, industry, education, commercial, and city surveillance.

EZStation

Get here the download links of EZStation as well as the installation procedure of EZStation.

EZStation for PC (Windows 32 Bit)

EZStation for PC (Windows 64 Bit)

Download EZStation for MAC

6. Guard Station by Uniview

Guard Station is also another applicaton provided by the Uniview Technology Company. This CMS provides you with a variety of software to connect as well as control the Uniview CCTV cameras. This app provides functions such as PTZ Control, live streaming, video recording etc.

Guard Station

Here is the free download link of Guard Station for Windows and Mac OS. For the process to install the Guard Station read here.

Guard Station Software Download for Windows

Guard Station For MAC

7. Wansview Cloud by Wansview

Here we provide you with the Wansview Cloud which is designed and developed by the Shenzhen Wansview Technology company. It provides you with the capability to monitor your premises from remote locations on your PC. Wansview App for PC helps to connect as well as control the CCTV cameras.

Established in 2009, Wansview dedicated to product design, development technology innovation, and professional manufacturing processes in the field of security solutions and products. Wansview has clients in more than 100 countries in the world, such as the United States, Germany, Britain, France, Canada, Spain, Italy, Russia, Brazil, etc.

Wansview Cloud

We provide with the free download of the Wansview Cloud for Windows and Mac as well as the installation method.

Free Download Wansview APP for PC (V1.0.2)

Wansview APP for PC Free Download (V1.0.3)

Download Wansview APP for MAC Free(V1.0.3)

8. MI Home by Xiaomi

Here we provide the MI Home for PC to connect the Xiaomi’s MI Home CCTV cameras. This CMS is only available for Windows and Mac OS. The application provides remote access, live view and connectivity at any kind of network.

Xiaomi Inc. is a China-based company which deals in electronics and security products. This company has been taken good care of its clients and has a greater market share by providing the product at affordable prices.

MI Home

Now get the free download of MI Home for Windows OS. Also, read the instruction to install the MI Home on Windows.

MI Home Security Camera App Download For PC

9. V380 CMS By V380 Camera

We provide you with the free download of V380 which is designed and developed by the V380 Camera. V380 software helps you to connect the V380 CCTV cameras and helps to maintain surveillance over the home, locality and office premises. The app is available only in Windows OS.

V380 Camera is a most-advance company that engages in R&D, production, marketing, and service of the V380 Wifi Smart Camera, V380 IP Camera, and V380 360 Panasonic Camera. V380 Camera is one wifi camera brand in the company which aids to create intelligent terminal products.

V380 Software

Get the free download of V380 for Windows OS. Also, read the installation instruction of V380 software here.

Download V380 App for PC

10. PVMS By Panasonic

Here we will discuss the PVMS software developed by Panasonic Company. PVMS is one of the best CMS provided by the Panasonic Company. This is available only for the Windows operating system, this application helps to connect the CCTV cameras, provide remote playback, System configuration and video intercom.

Panasonic is a Japanese company established in 1935, with more than 259,000 employees. Panasonic deals with different kind of CCTV cameras and software. Panasonic has been one of the largest electronic appliances manufacturer in many countries.

PVMS software

The free download link of PVMS is available here. Also, get the installation guide by visit the article of PVMS.

Free PVMS Download for PC

11. Idmss Lite by Dahua

Idmss Lite software is also provided by the Dahua Technology company. Idmss Lite for PC is available for free download. The performs various functions such as live streaming, PTZ control, playback video, record video, snapshots, etc.

Idmss Lite

We have provided the instruction of installation in detail in the link of Idmss Lite here.

Free Download Idmss lite for PC

Free Download Idmss lite for Mac

12. DMSS by Dahua

Get here the DMSS by Dahua Technology Company. DMSS is the mobile application provided by the Dahua Company. This app is available for Windows and Mac user client, this CMS provides the user access to their Dahua CCTV cameras.

DMSS

Here is the free download of the DMSS as well as the procedure to install the DMSS software.

Free DMSS  for Windows 7/8/10 Download

Free DMSS for MAC Download

13. EZVIZ App by Uniview

EZVIZ App is also another application designed and developed by the Uniview Technology Company. This CMS helps to connect the as well as provides multilingual support to the users. This software is available for Windows as well as Mac OS.

EZVIZ App

Download free and also read about the installation procedure of EZVIZ App here.

Download Ezviz App For PC Windows 7/8/10

Download Ezviz App Video Plugin  Windows

Download Ezviz App Video Plugin

14. Velocity by HiFocus

HiFocus CMS is designed and developed by HiFocus Electrovision Company for its security solutions and products. HiFocus CMS helps to connect as well as control the CCTV cameras on your PC. HiFocus CMS for PC is the best security solution provided for the HiFocus CCTV system in the market.

Hi-Focus aims to bring the most advanced CCTV surveillance systems that can combine high volumes of data to produce essential information. The system provides users with advanced scrutiny, analysis, interpretation, and management. HiFocus assistance helps in the deployment of fast and intelligent security system solutions through a complete analysis based on the position and location of the device.

India’s trusted CCTV Company, Hi-Focus provides its customers with the best end-to-end video analytics solutions with the best surveillance cameras accompanying integrative proficiency to understand customer’s behaviour and other essential operational indices.

Velocity

Here is the free download of Velocity by the HiFocus, also read the installation procedure of Velocity.

Free Download Hifocus CMS Software for PC

Hifocus CMS Software for MAC Free Download

15. Smart Viewer By Hanwha (Samsung)

Hanwha Security Company has developed the Smart Viewer to connect the Hanwha CCTV cameras. The CMS provides you up to 72 channel of CCTV cameras view on screen, search recorded data by event type and date, export video and dual monitor support.

Hanwha Techwin America (Samsung Techwin) is a security technology company that has exhibited stable growth for the past 40 years and is part of the Hanwha Group. Hanwha Techwin is a Fortune 500 company and also one of the conglomerates in South Korea considered to be the largest.

The Hanwha Group has the expertise of over 60 years in the manufacturing of the video surveillance industry. The company has created many clients across the globe by providing the best quality product and services.

Smart Viewer

The link to download the Smart Viewer is free here. And visit the installation procedure article of Smart Viewer.

Download Smart Viewer For PC (Windows)

Download Smart Viewer For MAC

16. Wiseview by Hanwha (Samsung)

There is another software also to connect the Hanwha CCTV cameras also known as Wiseview. This provides you with some features as dual-screen assistance, live streaming, log administration, and user management.

Wiseview

Get the download of the Wiseview for free and installation guidelines as well.

Free Download Wiseview for PC (Windows)

Wiseview for MAC Free Download Free

17. Night Owl Connect By Night Owl

Night Owl Connect is designed and developed by the Night Owl Company for Night Owl CCTV cameras. This software has features such as IP device configuration, group management, main preview and log search functions. This feature helps the user to connect the CCTV cameras.

Night Owl Security Company is a leading innovator in the security technology industry. It is the fastest-growing manufacturer of security solution and products which offers the best value on the market. This is accomplished by designing and engineering products that are of high quality, user friendly, and affordable.

Night Owl Connect

Download free Night Owl Connect software for Windows and Mac OS. Read the guidelines for installation of Night Owl Connect.

Download Night Owl Connect for PC (Windows)

Download Night Owl Connect for MAC

18. Guarding Vision

Here is the Guarding Vision for PC developed by the Guarding Expert. This CMS helps us to connect as well as control the CCTV cameras on PC. This provides you ability to connect multiple CCTV camera brand on the same software. This application is available for Windows and Mac operating system. Guarding Vision helps us to detect motion as well.

Guarding Vision

Now download free Guarding Vision for Windows and Mac as well as learn about the installation procedure.

Free Download Guarding Vision for PC (Windows)

Guarding Vision for MAC Download Free

19. HiP2P Client by Dericam

Here we provide you with the HiP2P Client software for connecting and administering the Dericam CCTV cameras for PC. HiP2P Client is available for Windows and Mac user clients, this provides you with the ability to control Dericam CCTV cameras on PC.

Shenzhen Dericam Technology Company was formed and established in the year 2010. The company is developing, manufacturing, and marketing IP cameras and storage devices for home security field. Currently, Dericam has clients in the US, Australia, Netherlands, France, Poland, and other countries as well.

Dericam aims to innovate and develop its products to meet the demands of customers. Dericam continues to innovate and develop the quality of its products, enable everyone to enjoy the benefit of advanced technology. All series of products are CE & FCC certified.

HiP2P Client

Here get the download of HiP2P Client for free and read carefully the installation method of HiP2P Client.

HiP2P Client Software Download Free

HiP2P Client Software Download For MAC

20. YI IoT By YI Technology

Here we will discuss in detail about the YI IoT software which is designed and developed by the YI Technology Inc. YI IoT software helps you to connect the YI IoT camera and YI Dome Camera on your PC. This software provides you with cloud encryption and real-time push notification alerts. This is only available for Windows OS only.

YI Technology strives to deliver enhanced security and productivity to clients globally through high-quality hardware and cutting-edge. YI Technology is committed to rendering users with convenient and affordable technology emphasizing the latest and greatest Edge Computing features as well as highly advanced AI algorithms.

YI Technology develops and manufactures intelligent video and imaging solutions using the latest technology to solve real problems for its clients. YI Technology values its clients’ security and privacy and employs a 128bit end-to-end encryption to keep clients data safe.

YI IoT

Here get the free download now of the  YI IoT as well as the installation method for Windows OS.

Free Download YI IoT App for PC

21. YI Home By YI Technology

Here is another software developed by YI Technology known as YI Home. This also helps to connect as well as control the YI Home and YI Dome cameras on PC. This provides various features which are similar to YI IoT.

YI Home

Get the YI Home free download link and installation procedure guidelines.

Free Download YI Home App for PC (Windows)

YI Home App for Mac Free Download

22. DW VMAX By Digital Watchdog

Let us learn about the DW VMAX software which developed by the Digital Watchdog a leading CCTV camera manufacturing company. The DW VMAX is available for Windows, Mac and Linux OS. The has features such as PTZ control, live image quality enhancement, zoom in and out option on live streaming, multiple as well as single video export, 4/6/8/16 or 32 Channel view on PC and audio communication.

Digital Watchdog (DW) is a leader in surveillance cameras and associated video management, delivering complete video surveillance solutions for HD over Coax and HD IP CCTV systems of any size and for any application.

DW VMAX

Get the free download of DW VMAX for Windows, Mac and Linux OS here, read the installation procedure correctly of DW VMAX.

Free Download DW VMAX for PC Windows x64(Version – 4.1.0.31401)

DW VMAX For MAC Download Free x64(Version – 4.1.0.31401)

Download DW VMAX For Linux Free x64(Version – 4.1.0.31401)

23. CloudSEE by Jovision

We provide you with CloudSEE developed by the Jovision Technology Company. CloudSEE helps to connect the Jovision CCTV cameras. This provides video recording on a live camera, play recorded videos., assistance real-time playback when preview, playback supports quick, slow, and by frame modes, local snapshots, and recordings and files stored locally.

Jovision Technology Company established in the year 2000, is the world’s preeminent manufacturer and distributor of video surveillance products and solutions. Jovision is recognised in developing and manufacturing highly advanced video surveillance products.

Following are the new main researched and developed product of Jovision Company, smart IP cameras, WiFi cameras, NVR, DVR, HD Analog cameras, CMS video management software, alarm systems, encoders, decoders, and CCTV modules. Jovision’s expert engineers also provide customized security solutions.

CloudSEE

Here is the free download of CloudSEE for Windows OS because the CMS is only available for Windows OS. Also, read the installation procedure carefully of CloudSEE.

Free Download CloudSEE For PC

24. SwannView Link by Swann

We will discuss in detail about the SwannView Link developed by Swann Communication is the best CMS to connect the Swann CCTV cameras. SwannView Link helps you to connect the CCTV cameras on your PC. This provides brightness adjustment, live view and application user management.

Swann has always been a leader. Begins its business from the Swann’s personal house basement in Melbourne, Australia. Swann has established and created its clients in the USA, Canada, Australia, UK, Hong Kong and China and also in other 40 countries.

Swann provides surveillance and monitoring technology by introducing its new product such as wireless HD cameras, video surveillance recording systems and cameras, and also 4K Ultra HD, 3-5 Megapixel HD, and 1080p HD camera setup with temperature and motion sensors technology.

SwannView Link

Get the download free now of SwannView Link, read the instruction of installation of SwannView Link.

Download SwannView Link For PC (Windows)

Download SwannView Link For PC (MAC)

Download SwannView Plus For PC

25. Amcrest View Pro by Amcrest

Here is the Amcrest View Pro designed and developed by the Amcrest Company. This application helps to connect the Amcrest CCTV cameras on your PC. This CMS provides features such as user management, live streaming, playback recording, etc.

Amcrest products are advance designed remote monitoring and surveillance systems which build a bridge between powerful capabilities, ease of use and affordability. With high quality and robust design, Amcrest cameras allow the user to securely monitor their residence, office premises etc. Amcrest camera systems are designed to record and produce live video and audio to the user anywhere in the world.

Amcrest is a top security products manufacturer as well as distributor servicing many clients worldwide primarily across the United States, Canada, the UK, Germany and France. Amcrest provides after-sales support and local warranty services to all of our customers in their local countries for free of cost.

Amcrest View Pro

Here is the free download of Amcrest View Pro free download and installation guidelines.

Free Download Amcrest View Pro for PC (Windows)

Amcrest View Pro for MAC Free Download

Conclusion

Here we have discussed some of the top 25 CCTV camera software for PC. These are the best softwares to control the CCTV cameras on your PC. The softwares are available to download free.

This CCTV software provides you with many features like a live recording, video snapshot, audio-video display, motion detection, night vision, and alarm notifications as well. With these CMS it easier to connect as well as manage the CCTV cameras.

We have discussed in detail about the “Top 25 CCTV Camera Software for PC“ in detail with the free download link of the software as well. For more information and query you can contact us by commenting on the comment section below of the article.

<p>The post Top 25 CCTV Software Free first appeared on NVR IPCAMERA SECURITY.</p>

Summary: This article shows you the steps to access the ANNKE system on a computer via the client software Guarding Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching camera live view/playback and download recordings, etc.

To access the system remotely on Guarding Vision, please add via P2P Cloud. See this instruction.

Video Guide:

Step by Step:

1. Download and install the software Guarding Vision on your computer.

For Windows, click here to download.
For Mac, click here to download.

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system.

4. Run the software Guarding Vision. Register an administrator account.

Note: This account is only for logging in to Guarding Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login)

5. Run the software, and go to Device Management -> Device Type ­-> Device.
If the system and computer are in the same LAN network, you can see the device information under the Online Device list. Select your device, click on Add to Client.

6. On the pop-up page, set the details as the picture below shows, then click on ‘Add’.

Note:

1. The IP address of the system may vary from the network. Ensure the IP address you input is correct.
2. The user name must be ‘admin’.
3. Password is the one you used to log in to your system on the monitor/TV.
4. Remember to tick Export to Group.

7. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows.

8. Go to the Main View tab page, click on the folder under the Camera list to expand the camera channels. Double-click on the channels to see the live streaming.

How to Remotely Configure The Device on Guarding Vision?

Introduction:

The Guarding Vision enables the user to configure the device directly. You may refer to this article to find detailed instructions.

Steps:

1. Connect the device to the Guarding Vision via the device’s IP address.

Access the DVR/NVR System via Guarding Vision Software on PC (Via IP Address)

2. Go to ‘Device Management’ and click ‘Remote Configuration’.

If you have any other questions, please contact  technical support at support@xvraid.com by email.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

What to Do If Guarding Vision Asks for The Encryption Code in Live View?

Introduction:

When the user is live to view the cameras on Guarding Vision, it is required to enter the encryption code sometimes. The encryption code is the verification code that the user sets up when activating the device for the first time, which can make your security system more secure. In this article, we will show you how to find the encryption code.

Steps:

1. Refer to the link below to find the encryption code first.

How to Find The Encryption/Verification Code?

2. Go to ‘Device Management→Group‘ and click ‘Modify‘.

3. Type in the encryption code on ‘ Stream Key‘ and click ‘Ok’.

Note: If you have more than one camera, click ‘copy to’ to synchronize the configurations to other cameras.

<p>The post Access the DVR/NVR System via Guarding Vision first appeared on NVR IPCAMERA SECURITY.</p>

Note:  Each camera needs an individual audio-in port. (If the DVR has only one audio-in port, then only the camera on channel #1 can record with sound)

Here are the steps for you:

1. Make sure your DVR has RCA red audio cord at the back of the DVR.
2. Hook up an external microphone to DVR by audio cable.
3. The microphone should be put next to one camera so that that camera‘s image and sound are synchronized.
4. Connect a long audio cable to the microphone and DVR‘s audio-in port. Also, you can also connect a speaker to the audio-out port of the DVR.
5. Finally, you could go to the DVR Settings–Schedule–Camera No.–Advance–Record Audio to enable the Record Audio.

Note:

If the camera comes with a built-in microphone, the ‘Audio‘ configuration should be ‘Camera‘.

If you install an external microphone for the camera, the ‘Audio‘ configuration should be ‘Local‘.

To get sound on the TV, computer, and the APP, you need to enable the speaker and microphone.

a). On the DVR from TV/monitor access

b). On the Annke Vision APP

c).  On the IE browser

d). On the computer software Guarding vision

If you find this article helpful, please click ‘Yes’ at the end of this article;
If you have any suggestions or questions for this article, please leave a comment in the below comment zone.

<p>The post How to Make The Cameras Record Audio? first appeared on NVR IPCAMERA SECURITY.</p>

Registering a Guarding Vision Account on NVMS7000

Purpose: If you do not have a Guarding Vision account, you can register one.

Steps:

1. Launch NVMS7000
2. Open the Device Management page and click the Device tab.
   
3. Click Add New Device Type.
   
4. Select the PT cloud and press Ok.
   
5. Click PT Cloud Device on the list
   
6. Click Register and enter the information
   

Guarding Vision Account: Edit a user name for your account as desired.

Password and Confirm: Enter the password for your account and confirm it.

Email: Enter your email account to register the account.

Verification Code: Enter the verification code shown in the picture. If it is not clear, you can click Refresh to get a new one.

Email Verification Code: Click Get Verification Code and enter the verification code received by your email.

• For your privacy, we strongly recommend changing the password to something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

Logging into Guarding Vision Account

Steps:

1. Click Login.
2. Enter the Guarding Vision account and password.
   
3. Click Login to log into your account.

Notes:

• • The software will log in the Guarding Vision account automatically next time.
  • If you forget your password, click Forgot Password to verify your account and reset your password.

Guarding Vision Account: Edit the user name of your account.

Security Code: Enter the security code shown in the picture. If it is not clear, you can click Refresh to get a new one.

Email Verification Code: Click Get Verification Code and enter the verification code received by your email.

Password and Confirm: Click Next and enter a new password for your account and confirm it

• For your privacy, we strongly recommend changing the password to something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

4. After login, you can click Login to switch to another account or click Logout to log out of your Guarding Vision account.

Device Management

Steps:

1. Click Add Device and input the serial No. and verification code of the device.
   

Notes:

• • Only the device that supports the Guarding Vision service can be added.
  • The serial No. and the verification code is marked on the label of your device.
  • The device can only be added to one Guarding Vision account.

2. Click OK to add the device.

The successfully added device will list on the device management interface.

Note: A group named as your account name is created by default, you can import the cameras of the added devices to the default group or other groups. For group management, please refer to Chapter 3.2 Group Management.

3. Click to select a device and click Config to pop up the remote configuration interface of the device.

You can do some remote configurations for the device. For detailed settings about the remote configuration, please refer to the User Manual of the device.

Note: This function should be supported by the device.

4. If you want to delete the device, select the device(s) and click Delete Device.

You can also enter the keyword of the device name in the Filter field to filter the required devices.

<p>The post Guarding Vision in NVMS7000 Setup first appeared on NVR IPCAMERA SECURITY.</p>

1. On the device list page, tap  > Manual Adding to enter the Add Device page.
2. Select Guarding Vision Domain as the adding type.
3. Enter the device serial No. manually.
   Note:

   • By default, the device serial No. is on the device label.

   • For the video intercom devices, when entering the serial No. of the indoor station, the corresponding door station will also be added to the Mobile Client automatically.

   • An indoor station can be linked to multiple door stations.

4. Tap  to search the device.
   Note:

   • If the device has been added to another account, you should unbind the device from the account first. See Unbind Device from Its Original Account for details.

   • If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network for details.

   • If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see Activate an Inactive Device for details.

   • If Guarding Vision service is disabled for the device, you should enable the function (excluding the access control device). For details, see Enable Guarding Vision Service When Adding Device on Mobile Client for details.

5. Tap Add on the Result page.
6. Enter the device verification code.

   The device will be added successfully.

   Note:

   • The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Guarding Vision service.

   • For details about enabling Guarding Vision service, see Enable Guarding Vision Service for Device.

7. Optional: Tap Configure DDNS to configure DDNS.
   Note:

   • See Set DDNS for details.

   • After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported, and the streaming speed will be faster than streaming via Guarding Vision service.

   • If you skip this step, the device will be accessed via Guarding Vision service.

8. Tap Finish.
9. Optional: Delete the device.

   • On the device list, if the list is in list mode, swipe the device name to the left and tap  > Delete Device.

   • On the device list, if the list is in thumbnail mode, tap the device name or tap , and then tap Delete Device.

<p>The post Guarding Vision How To Setup first appeared on NVR IPCAMERA SECURITY.</p>