Overview

The IMOU Ranger 2C IP camera does not support HomeKit but it DOES support ONVIF and RTSP, which is excellent. When using the IMOU app, the camera supports some basic motion detection and pan/tilt, but none of that functionality seem to be supported via ONVIF, which is strange because the IMOU LOOC cameras at least extend their motion detection abilities to ONVIF. I wonder why they dropped that with the Ranger?

IMOU Ranger IP Camera How To Use

Read More : Cync Smart Cameras User Guide

Unboxing

The camera is accompanied by a USB power cable, wall adapter and some strange plastic part with two holes in it. I have no idea what it is for.

Setup

If you haven’t already done so, you need to install the IMOU Life app.

Annoyingly, you’ll have to create an account before you can set up your camera. Everyone expects that these days, but it’s a dumb requirement and something that Streamie absolutely avoids.

After you’re signed in, choose the option to scan a QR code.

On the bottom of the camera, if you have 20-20 vision, you’ll see the QR code and the recovery code which is the default password for the device. Point your phone at the QR code to continue.

And don’t forget to actually plug in your new camera.

While I always rag on cameras that require switching wifi networks to perform the initial setup, the IMOU setup process at least does all of the work for you.

Next up, give the app your wifi network name and password.

And then wait patiently. If you happen to block internet access for untrusted devices, you’ll have to disable that firewall rule now, while the camera “phones home” for what I’m certain are entirely legitimate and necessary reasons….

Next up, choose your region and a date format. I’d imagine the app could figure this out automatically, but whatever.

And then the app wants you to choose where you’re placing this camera, for reasons….

And then FINALLY, the camera is set up in the app.

And you can tap on it to stream it. Yay.

In the next section we’ll get this IMOU Ranger 2C camera set up in Streamie and to do that we need the password, which you can find in the app. Tap on the button to configure the newly added camera and then tap on this thing at the top.

Then tap on “Device Label”.

On this screen you can see your recovery code which is also the default device password that we’ll need to give to Streamie.

Also, if you go to Device Firmware Version screen, there’s probably a firmware update waiting for you, which can’t hurt to apply now, since you’ll probably never think to do it later.

RTSP and ONVIF functionality is enabled by default so we don’t need to do anything but have that recovery password handy.

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Camera FAQ

1.How to select memory card capacity?

(1). For FHD/1080p/2MP resolution cameras:

a 32GB memory card can be used for 3 days;

a 64GB memory card can be used for 6 days;

a 128GB memory card can be used for 12 days;

a 256GB memory card can be used for 24 days;

(2). For QHD/2.5K/4MP resolution cameras:

a 32GB memory card can be used for 1.5 days;

a 64GB memory card can be used for 3 days;

a 128GB memory card can be used for 6 days;

a 256GB memory card can be used for 12 days;

(3). When the storage is full, historical video records will be replaced by new videos in chronological order automatically.

2.How to set up your camera?

If you want to set up your camera, please follow the steps as below.
Please note: ensure the distance between the camera, mobile phone and the router is within 30cm during the configuration procedure.
1. Tap “+” to scan the QR code of the label and tap “Next”.
2. Connect the phone to the camera’s hotspot signal named that begins with “DAP”.
3. Tap the WiFi that you want to connect to.
4. Enter WiFi password and tap Next.
5. Wait for the connection.
6. Added successfully.

3.How to share your cameras with others？

1. Reach to Share Device on the home page.
2. Tap ‘+’ and input the email address you want to share the device with. Or you can share by QR code.
3. Special permissions for the shared user.

4.How to view history record?

If you want to view history records from Imou APP, please follow the steps below.
In the preview interface.
1. Play the live video and tap the “Event History Timeline”.
2. Select cloud storage or SD card storage to view the recording
3. Tap to view all recordings
In the home interface.
1. Tap “··” on the device menu.
2. Tap “All videos” to view all recordings.

5.How can I stream Imou camera through Amazon Echo Show / Google Nest Hub?

You can follow the configuration wizard of Google Home to configure imou account on Google Home, and the demo will be shown on our official YouTube channel.

6.Where can videos be stored?

Way 1. Use local storage(memory card) as the default mode.
Way 2. If the cloud storage service is enabled, enable the cloud storage and local storage.
Way 3. Use manual recording mode and the recording will be stored in the local storage on the phone or PC.

7.What to do if there is a false alarm from outside the motion detection zone (general activity zone)?

Turn the Human Detection off.

8.Can I set human detection area?

Sorry, you can only set the detection area for motion detection instead of human detection.

9.What to do if there is no alarm after enabling motion detection?

Please try the followings:
1. Turn on the motion detection in the app.
2. Increase the sensitivity in the app.
3. Adjust the dynamic inspection area.
4. Adjust the validity period.
5. Change the memory card property to “read/write”.

10.How do I fix the device IP?

1. Set static IP with SmartPSS and other tools.
2. Bind IP and MAC in router interface.
3. Set the router’s address lease option to “never expire”.

11.What to do if the device initialization (password setting) failed?

1. Keep the device and the phone on the same network.
2. Keep your router online.
3. Switch the DNS server to 8:8:8:8, 8:8:4:4.

12.What to do if the device fails to stream?

1. Check the network connection between the router and the mobile phone, reduce the load of the router, and ensure that the connection is normal.
2. Simplify the networking path of the device and ensure that the device router is connected to the Internet.
3. Check the network configuration and remove the network restrictions of the device.

13.What to do if the device goes on and offline frequently?

1. Check the WiFi signal strength and keep the device and router unobstructed.
2. Reduce the number of access devices and ensure sufficient uplink bandwidth.
3. Adjust equipment distribution to work in different channels.

14.What to do if the night vision mode turns on/off repeatedly?

1. Remove the obstructions in front of the lens.
2. Avoid using in narrow space.

15.What to do if the screen is blurred?

1. Clean the outside of the lens.
2. If the above operation is invalid, return to the factory for maintenance.

16.What to do if the screen is too bright in Night vision / Infrared / Smart Mode?

1. Adjust the distance from the monitoring object.
2. Adjust the angle of the camera.

17.What to do if the screen is too dark in Night vision / Infrared / Smart Mode?

1. Adjust the distance from the monitoring object.
2. Switch to the original adapter.
3. Reset the camera and check the parameter settings with imou life app.

18.What to do if the memory card is not recognized?

1. Clean the golden finger with a rubber.
2. Format the memory card with a PC.
3. Replace the memory card.
4. Access the memory card in the camera using other apps like SmartPSS etc.

19.What to do if the infrared detection is false or not alarming?

1. Avoid installing the device in areas with rapid temperature changes such as air conditioners.
2. Clean the lens and remove obstacles in the field of vision.
3. Adjust the installation angle to avoid direct strong light.

20.What to do if the indicator light is off or solid red?

1. Switch to the original adapter.
2. Make sure the device is not powered off and connected continuously during the upgrade process.
3. If the above operation is invalid, return to the factory for maintenance.

To buy IMOU Protect, please click 👉 here

1.How to reselect devices for Imou Protect plan?

Please make sure you have subscribed to the IMOU Protect plan.
Active your Imou Protect
1. Enter “Me” page.
2. Tap “Imou Protect” to enter Imou Protect Page.
3. Tap the Plan to be activated, then tap “Add devices”.
4. Select devices and tap “OK”.
5. Successfully.
Reselect devices for activated Imou Protect plan
6. Enter Imou Protect Page.
7. Tap the icon (edit) to reselect devices for this activated Imou Protect Plan.
8. The remaining steps are the same as 1. Active my Imou Protect.

2.What’s the difference between cloud storage and Imou Protect?

Imou Protect is a comprehensive service that includes Cloud Storage. Imou Protect delivers a brand new security experience with additional benefits like AI Detection, downloading SD card recordings, sharing devices with more users, security report, and more. 

3.What will be the impact if I don’t subscribe to Imou Protect?

The Imou Protect service is an optional service that does not affect the use of Imou devices without a subscription. By subscribing to Imou Protect service, you will unlock more benefits,  and enjoy more premium experience.

4.How do I upgrade the Imou Protect if I already subscribed to cloud storage?

If you have subscribed to cloud storage service and it is still valid, even if it is a free trial plan, you don’t need extra operations or payment. We will upgrade the cloud storage service to Imou Protect for free. When you log in to Imou APP V5.11.0 or a more advanced version, you will receive a pop-up reminder on the real-time playback page.

Upgrade rules:
3 days cloud storage → Basic Plan, including 3 or 7 days cloud storage
7 days cloud storage → Basic Plan, including 7 days cloud storage
30 days cloud storage → Plus Plan, including 30 days cloud storage

5.Can I try Imou Protect before I subscribe?

A free trial of Imou Protect is available for every newly registered Imou camera. If the camera has already enjoyed the free trial of cloud storage and it has expired, there will be no more free trial opportunities for Imou Protect. 

6.I have several cameras, how do I choose a subscription?

Imou Protect supports subscriptions for a single camera or up to 5 cameras, you can choose the suitable subscription.

7.If the camera is broken, what should I do with the subscribed Imou Protect?

You can transfer the subscription to other cameras or cancel the subscription on Imou APP.

8.If I unbind the camera, what happens to the Imou Protect I have subscribed to?

When unbinding the camera, if the Imou Protect you subscribed to is no longer associated with any camera, you can choose to cancel the subscription on the page. Of course, you can also find the subscription in the Imou APP and cancel it at any time.

9.What is the difference between the AI Detection provided by Imou Protect and the detection function that comes with the camera?

AI Detection provided by Imou Protect gives you the option to only receive alerts when a person, pet, vehicle, and package is detected, even if the cameras with no AI capability. And Imou Protect AI detection provides more detection types than the detection function that comes with the camera. Imou Protect AI detection does not need to update the camera program, it is continuously upgraded with the support of cloud algorithms.

10.If I already subscribe to Imou Protect, how can I enjoy the newly released benefits?

If you already subscribed to Imou Protect and Imou upgrades your current plan features, you will receive the latest benefits for the next cycle at no additional charge. If your current subscription does not meet your needs, you may choose to upgrade to a higher-tier subscription.

11.I want to upgrade the Imou Protect service that I have subscribed, how will I be charged?

After you upgrade the subscription, the auto-renewal of the replaced plan will be canceled. Its remaining service days will be counted as discounts to your initial payment of the current plan. The subsequent subscription will automatically renew at a normal price. You can cancel the renewal at any time.

12.Do all brands of cameras support Imou Protect?

Imou cameras support all benefits of Imou Protect.

13.How to cancel Imou protect plan?

If you need to cancel Imou Protect plan, please follow the steps below.
1. Enter Me page.
2. Tap the option ‘Imou Protect’.
3. Choose the subscription you need to cancel.
4. Confirm to cancel.

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<p>The post IMOU Ranger IP Camera How To Use first appeared on NVR IPCAMERA SECURITY.</p>

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Are the Cync Indoor and Outdoor Cameras wire-free?

The indoor camera uses a USB power adapter that must be plugged into an outlet, so it’s always on and ready to detect what’s happening. It uses Wi-Fi to connect to the cloud and enable live-streaming, real-time alerts, and clip recording.

The outdoor camera has two versions, a battery-powered outdoor camera and a wired outdoor camera. The wired outdoor camera must be plugged into an outlet. The battery-powered outdoor camera requires it’s battery to be charged.

What is the length of the electrical cord? 

How does the camera save user videos?

Data privacy is extremely important to us. We are giving our users two options based on their personal preferences. You can use a microSD card (sold separately) which allows you to store video locally on the camera and retrieve it securely via the Cync app. Alternatively, the Cam Cync subscription allows video to be backed up and accessed from anywhere via secure cloud storage. For an extra layer of security, two-factor authentication is always required when using the Cync app to view live streams or stored clips.

Does the camera require a subscription or a monthly fee? 

No. Users without a Cam Cync subscription can still view live video, use two-way talk, filter alerts by sound, motion, or people detection, and other great features. Adding a Cam Cync subscription or an optional microSD card for local storage (sold separately) enables clip recording so you never miss a moment.

Can I buy one subscription for multiple cameras, or do I need a subscription for each Cync camera? 

Each camera requires its own subscription at this time.

Cync Smart Cameras User Guide

Read More : 4K Smart Deterrence IP Camera Installation Guide

Do the Cync Indoor and Outdoor Cameras work with voice assistants? 

The cameras work with Alexa and Google. First, pair the camera to the Cync app. Then, enable Alexa or Google through the Alexa or Google Home apps.

Can I view the livestream through the Alexa app and its voice assistant? 

You can view your camera’s livestream through the Alexa app and the Alexa voice assistants that have a screen, like the Alexa Show. You can also enable two-way talk via compatible Alexa devices.

Can the camera be used at night? 

Yes, our camera has automatic night vision included so you can capture videos at nighttime. Note that placing the camera looking through a window will cause issues when using night vision. If using the camera in this way, we suggest turning off the night vision feature in settings.

Why is there a light ring halo when using night vision? 

This happens when you don’t remove the protective cover on the front camera shutter. Remove this cover and the light ring halo will go away.  

Does the camera record and send notifications when motion is detected? 

Yes, when motion is detected the camera will begin recording and send a notification to Cync users who share access to the camera within the Cync app.

Will the camera only notify me if a person is detected, or does it notify me for all motion activity?

You can choose to be notified of sound and/or motion events. You can additionally enable person detection, which filters motion alerts so that they are only triggered when a person is detected (as opposed to a tree branch moving or a dog walking in front of the camera).

Can I view multiple live feeds at the same time? 

Yes! On the home screen of your Cync app, you can see live preview videos of multiple cameras at once.

Who can view my camera feeds? 

Only the Admin can view the camera live feeds. Guests are unable to view or access cameras.

Can I use the Cync Cameras without Wi-Fi? 

No, a 2.4GHz Wi-Fi network connected to the internet is required to use the camera. Note that very slow internet speeds will likely impact the functionality of the camera, such as issues loading live streams or recording clips with the Cam Cync subscription.

Can I manually record video or take pictures?

Yes, there are buttons to both take a screenshot as well as record a video when viewing the live stream. These images and videos are stored to your phone’s camera roll.

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Will my Indoor or Outdoor Camera continue to record locally from my SD Card after losing Wi-Fi?

As long as your device was commissioned prior to losing WiFi connection, your camera will continue to record clips locally to the SD card.

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Why can’t I view my Cync camera’s live feed in the Google Home application?

In order to view live feed from your Cync Camera on the Home app, Google requires a Chromecast or Smart Display to access the camera’s feed.

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Indoor Camera FAQs

Can I use this camera outdoors? 

No, the Cync Indoor Camera is rated for indoor use only. 

Can I control the privacy shutter from my phone? 

The physical privacy shutter on the camera can only be controlled from the physical camera. However, you can enable and disable privacy mode from the Cync app when the physical privacy shutter is not pushed up and blocking the camera lens.

Can the Cync Indoor Camera be placed facing out a window to capture outside activity? 

Yes, but automatic night vision will cause image distortion when the camera is facing out of a window due to reflection. If placing the camera in this way, we suggest turning off night vision in settings.

Can I mount the camera on a ceiling? 

Yes! You can mount the camera on a ceiling, and you can enable a 180-degree image flip in the settings menu to show the image right-side up in the app.

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Outdoor Camera FAQs

What is the Wi-Fi range for this Outdoor Camera? 

Keep the camera in a strong Wi-Fi signal strength. Check your Wi-Fi signal strength at the camera’s location. You can do this by looking at the Wi-Fi signal strength on your phone. 1 or 2 bars indicates that the signal may not be strong enough for the camera to connect, or remain connected consistently.

What is the maximum and minimum temperature the plug can be in? 

Operating temp: -20 ~ 50C

Storage temp： -20~70C

Can I plug it into an outdoor extension cord? 

The Outdoor Wired Camera comes with a 24ft wire, but an outdoor extension cord can be used.

How long does the battery on the Outdoor Battery Camera last? 

Battery Life is estimated to last about 90 days per charge under normal circumstances. Number of detections, live streaming, Wi-Fi strength and connectivity as well as temperature can impact the battery life. To conserve your battery life, review the information below:

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Ways to Save Battery Life

Cync battery camera is designed to go months for full charge. However, the real battery life is dependent on camera settings, app settings, and the user’s home environment. For issues with battery performance, check for the following factors.

Recording Duration

The default Recording Duration is 30s. You can reduce the value to save battery life.

Detection Settings

The more events captured/recorded by your battery camera, the more battery is used. To prevent excessive activity, you can:

What to do:

Wi-Fi Connectivity

Poor Wi-Fi connection will cause the battery to drain too fast.

Symptoms of Poor Wi-Fi Connection:

What to do:

Avoid Cold Weather

Cold weather can reduce battery performance as well. The Cync outdoor battery camera use Lithium-ion batteries.

Cold weather has a big impact on battery performance.

What to do:

Installing Outdoor Cameras

The Cync Outdoor Camera can be mounted to wall and adjusted for the best view. Proper steps for mounting depend on the outdoor camera type.

Quickly navigate to a specific section by selecting a link below.

Outdoor Wired Camera Mounting
Outdoor Battery Camera Mounting
 

IMPORTANT: Set the Outdoor Camera up in the Cync app before installation.

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Outdoor Wired Camera Mounting

As the Outdoor Wired Camera will be mounted roughly 7-8ft off of the ground, the camera should be plugged in inside and setup in the Cync app then moved to its permanent outside location.

Install Mounting Bracket

1.After completing setup in the Cync app, choose your mounting location. Use the Cync app’s Wi-Fi signal strength indicator to ensure you’re within Wi-Fi range.

2.Hold mounting bracket in position and mark the hole locations with a pencil.

3.Drill holes with 1/8″ drill bit.

4.Insert screws and mount to wall or soffit, being sure that the arrow on the mount is facing up as shown below.

Attach the Camera to the Mounted Base

5.Identify the two notches at the bottom of the mounting plate.

6.Route the cord through the notches so that the cord going to the outlet is flush with the wall.

7.Align the red notch on the base of your camera with the red notch on the mounting plate.

8.Slide the camera base onto the mounting plate until it clicks into place.

Plug in Camera and Finish Setup

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Outdoor Battery Powered Camera Mounting

Before installation and app setup, assure your camera’s battery is fully charged.

Install Mounting Bracket

1.After completing setup in the Cync app, choose your mounting location. Use the Cync app’s Wi-Fi signal strength indicator to ensure you’re within Wi-Fi range.

2.Hold mounting bracket in position and mark the hole locations with a pencil.

3.Drill holes with 1/8″ drill bit.

4.Insert screws and mount to wall or soffit, being sure that the arrow on the mount is facing up as shown below.

Attach the Camera and Adjust the Position

5.Align the red notch on the base of your camera with the red notch on the mounting plate.

6.Slide the base of the camera onto the mounting plate.

7.Turn the camera base counterclockwise to loosen the ball joint.

8.Adjust the camera to your desired angle (use the camera view in the Cync app to verify your view before locking the ball joint).

9.Turn the neck of the camera clockwise to tighten the ball joint and lock your camera in place.

Recharging and Replacing the Battery

• Recharging

1.Gently pull the camera to detach the magnet from the mounting bracket.

2.Insert one end of the charging cord into the USB port on bottom of the battery. Plug the opposite end of the charging cord into an outlet.

3.For faster charging, remove the battery from the camera and insert the charging cord directly into the battery and an outlet.
NOTE: A full recharge will take an estimated 6 – 8 hours. Charging the battery inside of the camera housing may take longer. The battery LED will change from red to green when charging is complete.

• Battery Replacement

1.Gently pull off the camera to detach the magnet from the mounting bracket.

2.Squeeze the buttons on both side of the camera to release the camera face.

3.Slide up the battery pack to remove it from the camera.

4.Insert one end of the charging cord into the USB port on bottom of the battery. Plug the opposite end of the charging cord into an outlet.

• Wired Cameras Only

◦ Plug the camera into a covered outlet and secure the power cord tightly to avoid water penetration.

◦ Mount within 24′ of an outlet.

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Helpful Hints

Setting Up Outdoor Cameras

How to Set Up your Cync Outdoor Camera in the Cync App

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Connecting Outdoor Cameras to the Cync app

Review, save and share clips with Cam Cync, and/or to a microSD card (sold separately).

Helpful Hints

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Ways To Save Battery Life

The Cync Battery Outdoor Camera is designed to last several months on a full charge. However, camera settings, app settings, and the user’s home environment can all affect the battery’s life. For tips on improving battery performance, see the factors below.

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Troubleshooting Tips

Unable to scan the QR code in Cync app

The Cync App is Unable to Locate My Wi-Fi Network

The Cync App is Unable to Connect to My Wi-Fi Network

Unable to connect to Outdoor Camera Live Stream

Note: Live streams will not appear on the Cync app until you select the video.

Videos are not recording

Note: Recorded clips can only be viewed via the Cync app. You will not be able to view clips saved onto the SD card on other devices.

Video stream is inverted

Camera recordings are not capturing audio

Factory Reset Indoor Camera 

Factory Reset Outdoor Camera 

Controlling Indoor Cameras

You can control your Cync Indoor Camera with the Cync app to monitor your home with ease.

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Cync Indoor Camera Controls and Buttons

Indoor Camera

Indoor Camera Privacy Shutter

Slide the Privacy Shutter up to turn on privacy mode. This will disable the camera and no longer record video or audio. Slide the Privacy Shutter back down to enable video and audio again.

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How to Control Indoor Cameras with the Cync app

When you’ve accessed the Indoor Camera screen you will have options to control the camera.

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Troubleshooting Tips

Unable to scan the QR code in Cync app

The Cync App is Unable to Locate My Wi-Fi Network

The Cync App is Unable to Connect to My Wi-Fi Network

Unable to connect to Indoor Camera Live Stream

Videos are not recording

Note: Recorded clips can only be viewed via the Cync app. You will not be able to view clips saved onto the SD card on other devices.

Video stream is inverted

Camera recordings are not capturing audio

Accessing and Sharing Camera Video Clips

Learn how to access your camera’s video clips from a local Micro SD card or your Cam Cync cloud subscription to share with others.

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Saving Video Clips

You can view and access your video clips by saving them on an SD card or through a Cloud Subscription.

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Cloud Subscriptions

A Cync Cloud Subscription is a paid service to view and store your video clips. For more information, visit Cloud Subscriptions.

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Micro SD Cards

A Micro SD Card is required to view and store video clips if there is no active Cloud Subscription.

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Accessing Video Clips

The location of your stored video clips may vary based on the type of storage the camera has. Review the locations below to learn how to access your video clips.

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Active Cam Cync Subscription or SD Card

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Inactive Cam Cync Subscription and No SD Card

Clips cannot be accessed without an active storage method. If you wish to purchase a Cam Cync Subscription for cloud storage, follow the link provided to learn more.

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Downloading and Sharing Video Clips (Cloud Subscription Only)

Downloading and sharing video clips vary between the operating system your phone has. This feature is only available if you are using the Cloud Subscription service. Locate your phone’s operating system below to learn how to download and share your video clips.

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Downloading and Sharing on iOS

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Downloading and Sharing on Android

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Camera Subscriptions

Easily and securely store clips from your Cync Camera to the cloud with a Cam Cync subscription.

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Free 30-Day Trial

Immediately after setting up your Indoor Camera, you will receive a free 30-day trial of backup video storage on Cam Cync. The free trial includes: 

NOTE: If you don’t subscribe before the 30-day trial period ends, you’ll no longer automatically record new clips and you’ll lose access to previously recorded footage after 14 days.

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Subscriptions

After your 30-day trial you have the option to sign up for a monthly or annual Cam Cync subscription.

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How to Subscribe

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Cancelling a Subscription

You can cancel a subscription at any time, which will stop your next automatic renewal from occurring. You can cancel your subscription in the Cync Web Portal. After cancelling your subscription, your service will remain active until the end of your currently paid period (the end of your monthly or annual term). At the end of that period, your subscription will end and video will no longer be recorded to the cloud. Your clips will remain viewable for the normal 14-day storage period.

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Troubleshooting

What should I do if I can’t log into the Web Portal?

My payment method is failing. What should I do?

Installing Indoor Cameras

Easily install the Cync Indoor Camera on a flat surface or mounted to a wall.

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Setting Indoor Camera on Flat Surface

If you are setting the camera on a shelf, or flat surface, remove the mounting bracket at the base of the camera.

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Mounting Indoor Camera to Wall

If you are mounting your Indoor Camera to a wall, follow the steps below.

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Helpful Hints

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<p>The post Cync Smart Cameras User Guide first appeared on NVR IPCAMERA SECURITY.</p>

<p>The post Set up and connect Google Nest camera full guide first appeared on NVR IPCAMERA SECURITY.</p>