How to Change the Password on a 5.0 UI IP Camera

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IPCamera/Change Password 5.0 UI

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

Dahua IP Camera 5.0 UI Setup

How to Set the Date and Time on a 5.0 UI IP Camera

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IPCamera/Set Date and Time 5.0 UI

Description

This guide will show you how to set the Date and Time on a IMaxCamPro IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set the IP to Static on a 5.0 UI IP Camera

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IPCamera/Set IP to Static 5.0 UI

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a ImaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

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IPCamera/Configure Recording SD Card 5.0. UI

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

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IPCamera/Playback Recording SD Card 5.0. UI

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

IPCamera/Password Reset 5.0. UI

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IPCamera/Password Reset 5.0. UI

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

IP Camera Basic Info

Important Safeguards and Warnings

1．Electrical safety All installation and operation here should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation.

2．Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.

3．Installation

4．Qualified engineers needed All the examination and repair work should be done by the qualified service engineers. We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. This series product shall be transported, storage and used in the specified environments.

6. Accessories Be sure to use all the accessories recommended by manufacturer. Before installation, please open the package and check all the components are included. Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery Improper battery use may result in fire, explosion, or personal injury! When replace the battery, please make sure you are using the same model! Before your operation please read the following instructions carefully.

Hardware Installation and Connection

Note: All the installation and operations here should conform to your local electric safety rules.

1. Check Unpacked NVR When you receive the NVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then you can open the box to check the accessories. Please check the items in accordance with the list (Remote control is optional). Finally you can remove the protective film of the NVR.

2. About Front Panel and Rear Panel For detailed information of the function keys in the front panel and the ports in the rear panel, please refer to the User’s Manual included in the resource CD. The model label in the front panel is very important; please check according to your purchase order. The label in the rear panel is very important too. Usually we need you to represent the serial number when we provide the service after sales.

3. After Remove the Chassis Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.

4. Important：Please turn off the power before you replace the HDD. You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher. Usually we do not recommend a PC HDD. For detailed operation instruction, please refer to the User’s Manual included in the resources CD.

1. Use the screwdriver to loose the screws of the rear panel and then remove the front cover.

2. Put the HDD to the HDD bracket in the chassis and then line up the four screws to the four holes in the HDD. Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket

3. Connect to the HDD data cable to the main board and the HDD port respectively. Loosen the power cable of the chassis and connect another end of the power cable to the HDD port.

4. After connect the cable, put the front cover back to the device and then fix screws of the rear panel.

<p>The post Dahua IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

DAHUA IP Camera 5.0 UI Setup

How to Change the Password on a 5.0 UI IP Camera

Description

This guide will show you how to modify an account’s password on an IP Camera with the 5.0 User Interface. Please remember to change the passwords on all of the accounts to insure maximum security. Also, to ensure a higher level of security please use passwords with these requirements:

Example: HIgh91!?

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

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How to Set the Date and Time on a 5.0 UI IP Camera

Description

This guide will show you how to set the Date and Time on a Dahua IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

.

<p>The post DAHUA IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

Safire NVR Setup Guide

Read Next :

• XMEYE NVR Installation Guide
• ClareVision NVR and Camera General Guides
• UNIARCH NVR DVR Full installation user manual

Email settings in Recorders and Cameras: Gmail and Yahoo

Let’s explain how to add these two servers to a recorder or camera, bearing in mind that it may be easier to do so with Yahoo as there are fewer steps to configure.

GMAIL

The data of this mail server are the following:

Smtp server: smtp.gmail.com

SMTP Port: 587

Enable TTL

It’s also important to enable POP and IMAP in your mail.

It is also necessary to activate the sending of emails from less secure applications, from this tab: https://www.google.com/settings/security/lesssecureapps

IMPORTANT: Do not enable two-step gmail protection

Example: brand Safire Safire with Gmail

YAHOO

Smtp server: smtp.mail.yahoo.com

SMTP Port: 587

Enable TTL

Example: X-Security brand with Yahoo

VCA (Area Intrusion Detection) configuration concepts from a SAFIRE video recorder

Threshold: Time, in seconds, that the target must remain within the detection zone to generate an alert.

Sensitivity: Inverse of the percentage of the target area entering the detection zone, relative to the total target area, to generate an alert. The formula that describes this concept is A/A+B>100-S, where A is the target area within the zone, B is the target area outside the zone and S is the sensitivity. A value of 80 will only trigger the alert when at least 20% of the target enters the area.

Percentage: Minimum area (in percentage) of the detection zone that has to be occupied to generate an alert.

Follow a guide in English for installation and configuration of VCA rules

SAFIRE How to setup …pdf

Slot for SD card in camera SF-IPSD6525UAWH-2

To find the space dedicated to the SD card, follow the hereby attached scheme:

Activate PIR detection and alarm sound on SF-IPCU202AWH-2W

With this configuration the PIR will alert our mobile device and the camera will emit an alarm sound in case of detection or event.

These two options can be managed from the camera’s own web interface.

To arm and disarm the PIR notifications, it is possible to configure it from the app (while the sound management has to be managed by web).

Installation and Configuration manual of TrueSense technology

<p>The post Safire NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to connect a Uniview Cube camera to wifi using a PC

<p>The post Advanced Uniview IP Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>

<p>The post XMEYE NVR Installation Guide first appeared on NVR IPCAMERA SECURITY.</p>

1, RTSP to add
1、main stream：rtsp://ip address/11
2、vice stream：rtsp://ip address/12
Find “FFMPEG (H264)” this column, fill in information of RTSP in the URL.After adding can test is successful

Go to “Camera” option.

Input your camera ip address, User name and Password, click “Finish”, add camera succeed.

PDF Download : How-to-add-CamHi-camera-to-Ispy-下载

CamHi Pro Tutorial Guide

Read Next : V380 IP Camera Installation Manual

The difference between camhi and camhipro

The camera can use camhi and camhipro app at the same time, camhipro’s interface design is more modern, except for the interface there is no other difference, the functions are the same.

CamHi Instructions for use

The following tutorials are only available for the CamHi app.

How to add the camera

Warm Tip: This product only supports 2.4 GHZ WIFI. Before adding devices, make sure that your router is 2.4 GHZ WIFI, and your mobile phone is connected to 2.4 GHZ WIFI.

First, connect the camera power supply. After about 40S, you will hear the device tinkling sound. If you do not hear the tinkling sound, please press RESET 10S at the device base. If the equipment does not have audio, please judge by time.

Note:

1. Please use the power adapter matched with the camera to avoid damage to the equipment.
2. Don’t plug in wiring for power-on equipment; (After plugging in wiring, you can’t configure WIFI with one key)
3. One-click configuration WIFI only supports some models, and some models do not support one-click configuration WIFI.
4. Box camera, Dome camera and other models use connection hotspots to configure WIFI. See AP connection operation instructions for details.

Wired connection (only applicable to the equipment with internet access)

(1) Please connect the network cable and the equipment cable interface. The other end of cable connects the router, and the camera is on, waits the startup and completes the self-inspection (If you fail to self-check, please press the recovery key for a long time to restore the factory settings.).

(2)Click “add camera” on APP’s main interface to select “add UID by scanning QR code” (QR code above XXXX-XXXXXX-XXXXXX out of the machine body) or “LAN search UID” after the mobile phone connects the WIFI.

(3) Click the modelxxxx-xxxxxx-xxxxx of camera occurred in the camera list.

⑷ Return to the camera list by clicking “√”, then the camera is displayed online, and conduct the preview by clicking the camera.

Wirelss Installation(only for devices with WIFI modules)

After installing the mobile phone software, the mobile phone connects to WIFI, clicks Add Camera >Wireless Installation> Enter WIFI Password >Do you hear the sound? The system will be equipped with WIFI if it has been selected properly. When the WIFI configuration is successful, there will be voice prompt. (If you don’t have audio equipment, please see the picture prompt)

(1) Network Camera in Network; Select the corresponding UID

(2) Enter the camera password (the default password for the camera is admin).

(3) Click the completion button in the upper right corner to complete the addition of the camera.

Hot-spot connection (only suitable for devices with WIFI modules)

(1) The camera is powered on and waits for the completion of the self-inspection (if it fails to do so, press the recovery key for a long time to restore the factory settings).

(2) Open the WIFI search, choose the name of WiFi beginning with IPCAM-xxxxx, and enter the original password 01234567 (if you change your password, enter your modified password) as follows:

(3) After successful connection, the method of use is the same as that of wired connection.

4G Connection (only for devices with 4G modules)

(1) 4-G hot spot connection is shown below. After completing the 4-G hot spot wireless connection, the second step of Anzhao wired connection method begins to connect the device, close WiFi, open data flow, click on the device to connect, or scan the serial number of the fuselage (SN two-dimensional code above the fuselage) to connect, click on the camera to preview, such as Figure:

Function introduction

Introduction to real-time preview interface

1.Mirroring inversion + picture reversal

2.Lens zooming-in+ zooming-out and focus

3.Setting and invocation of presetting bit

4.Camera mode (infrared mode +full-color pattern + intelligent model)

5.Off

6.Sound opening and speech pattern

7.Quick photo

8.VCR

9.HD model

Cloud deck and presetting

1. Cloud platform control

⑴ Click the sliding screen on the real-time watching interface to control the camera rotation.

2. Presetting

⑴ Click the presetting icon and enter the presetting management interface.

⑵ Add the presetting: Several presetting could be added with the limit of 255.

⑶ Delete the presetting: Edit the set presetting by clicking.

The preset shortcut command table

PTZ Dome Camera Instruction List

2.5 Inch WI-FI Dome Camera Instruction List

Function	Mode Of Operation	Function	Mode Of Operation
Camera universal address	Address code 255	group first cruise preset 1-8（Dwell time 5 seconds）	Call 65 Preset
Enable Preset cruise line	Call 71 Preset	group second cruise preset 9-16（Dwell time 10 seconds）	Call 66 Preset
A cruise preset for 4 seconds	Call 75 Preset	group third cruise preset 17-24（Dwell time 15 seconds）	Call 67 Preset
A cruise preset for 8 seconds	Call 76 Preset	group fourth cruise preset 25-32（Dwell time 20 seconds）	Call 68 Preset
A cruise preset for 10 seconds	Call 77 Preset	group fifth cruise preset 33-40（Dwell time 30 seconds）	Call 69 Preset
A cruise preset for 15 seconds	Call 78 Preset	Group sixth fourth cruise preset 41-48（Dwell time 60 seconds）	Call 70 Preset
A cruise preset for 20 seconds	Call 79 Preset	group seventh cruise preset 49-56（Dwell time 90 seconds）	Call 72 Preset
Set the limit point A left	Call 91 Preset	group seventh cruise preset 57-64（Dwell time 120 seconds））	Call 73 Preset
Set the limit point B right	Call 92 Preset	clear all of the presets	Call 77 Preset
To enable A, B two scans	Call 93 Preset	Start A ,B Low speed scan	Call 87 Preset
To clear A, B two scans	Call 94 Preset	Start A ,B medium speed scan	Call 88 Preset
A 360 – degree scan, and A, B two scanning speed	Call 65、66、67、68 Preset,  the corresponding rate of 3, 6 degrees per second, 9, 15 degrees and 40 degrees	Start A ,B fast scan	Call 89 Preset
clear all of the presets	Call 60 Preset	clear all of the preset	Call 90 Preset
360 degree scans  （Only applicable few model）	Call 99 Preset	Restore the factory	Call 94 Preset
Forced light off （Only applicable few model）	Call 88 Preset
Forced light on  （Only applicable few model）	Call 89 Preset
Auto control light  （Only applicable few model）	Call 90 Preset
Restore the factory	Call 96 Preset

Video playback and Download

Warm Tip: To watch and download remote videos, SD cards need to be inserted, while local videos are saved in the APP installation device.

1. Select the local or remote video to play, and control the playback speed. For example, select the local video, as shown in the figure:

2. Remote Video Download

Click on the video file in the video list interface, then click on download, the video file will be downloaded automatically. The downloaded video file will be saved in the local video-download interface. After the video download is completed, you can click on continue to download, continue to download other video files, or click to view, and automatically jump to the download record. Like an interface.

3. Remote Video Search
   In the video list interface, Search options are available to Video file length: 15-900 seconds can be set, default is 600 seconds.

select the video search range as needed.Note: Set the setting range on the reference software interface.

Note: Some models only support 15-600 seconds.

Alarm Setting

1.open the Alarm Setting

2.The Level settings;

High: Sensitivity value is more than 75;

Medium: Sensitivity value is about 50

low: Sensitivity value is less than 25.

Action with Alarm

1.Alarm Notification

Choose to turn on, indicating that the alarm will send a push message to the mobile phone.

2.Alarm SD REC

Select Open to Save Alarm Video to SD Card

3.E-mail Alarm with Pictures

Select to open, indicating that the alarm sent pictures to the designated mailbox

4.Save pictures to FTP server

Select Open to save alarm pictures to designated FTP server

5.Save videos to FTP SERVER

Select Open to send alarm video to designated FTP server

6.Picture num

Picture capture number 1-3 can be set up (part of the model support)

7.Set alarm ringing linkage

Choose to turn on, indicating that the camera will give an alarm sound when alarming, the type of sound, the duration of the call can be selected (part of the model support)

FTP Setting

1.Server Address：Fill in the erected FTP address.

2.Server Port：Fill in the port of FTP.

3.User Name and Password Fill in User Name and Password Setted in FTP Server.

4.After filling in, click the APPLY; finally, you can click the TEST FTP SETTOMGS to check whether you can send the picture to the FTP server.

Audio Setting and Video Setting

1.Audio Setting

⑴Linear input and microphone input settable.

⑵When the audio input type is microphone input, the input volume and output volume are 80 and 95, respectively, and some models are 14 and 9.

⑶When the audio input type is linear input, the input volume and output volume are 10 and 95, respectively.

2.Video Setting

⑴Bit Rate

The rate of the first bit stream and the second bit stream of the device can be customized.

⑵Frame rate

Frame Rate of First and Second Bit Streams of Customizable Devices.

⑶Image quality

1-6 can be set, default is 1, the smaller the value, the better the image level, the larger the bit stream.

⑷Video format

50 Hz and 60 Hz settable.

Email Setting

Send e-mail to QQ e-mail as an example:

1. Smtp Server: smtp.qq.com

2.Server port: 465

3.Encrypt Type: SSL

4.User Name and Password Fill in QQ Account and Authorization Code

5.Send To: Mailbox for Receiving Alarm Pictures.

6..Sender : Sender’s mailbox address, here is QQmailbox, for example.

QQ mailbox address should be filled in; (same as user name).

7.Subjects and information can be filled in at will.

8.After filling in, click the application button, and finally click the test button.Check if you can send an alarm message.

Local Picture

1.Click on the icon and enter the local picture sub-ID of the picture playback interface to save the click Edit to delete the picture.

2.Select the image you want to delete and click the button.

Camera Setting

Manual Download

PDF Manual Download : CamHi Instructions for use – Camhi下载

Camera list display mode

Click the camera list interface icon  to select the camera list in large or small image mode.

Sidebar settings

Click the camera list interface button, or swipe the screen to the right in the camera list interface to enter the APP sidebar. The APP name is displayed on the sidebar. the below displays APP version.

• Local file

Click Local File to enter the local file interface. This interface displays all the local videos and pictures saved by this camera on this phone. Click on the file to playback the video file or view the local picture. Click the Edit button to delete the file.

• More

Click the More button to check whether the APP has obtained the notification permission of the mobile phone. If the display is not enabled, the APP cannot send the alarm push message. Clicking enabled, you can jump to the setting interface to open the notification permission.

Video/Image search and view

Local recording playback and download

Find the camera to be viewed in the camera list interface, click the icon, select the recording page, the recording file will be displayed, you can sort according to the size and length of the video file, click the button, you can save the video file to the mobile phone album. Click the edit button, it can delete the selected video file.

View local snapshot images

Click on the image page in the local file interface, the local snapshot images will be displayed, the images will be sorted according to the capture time, click the preview thumbnail to view the image, click the button, you can delete or save the image to the album.

Remote video playback and download

Remote video playback

Click the button “camera list interface” to enter the remote recording list interface. The APP searches for the last 6 hours of video files by default. You can customize the sorting according to the recording time, click the video file, and then click play to playback the video files in the SD card of the device.

Remote video download

Click on the video file in the recording list interface, and then click Download, the video file will be downloaded automatically. The downloaded video file will be saved in the local recording interface. After the video download is completed, you can click to continue downloading, continue to download other video files, or click view, will jump to the local recording interface automatically.

Remote video search

Click the button on the recording list interface, the search option appears, you can select the recording search range as needed.

Search time range is optional

Function settings

When the camera is online, click the camera list interface or the live interface icon to enter the camera parameter setting interface.

Basic settings

Wifi settings

Display the WIFI network connected to the current device

Click to get the wireless network around the device, the device will search for the WIFI network in the current environment automatically; select the password to configure the WIFI of the current device.

Change password

The access password of the camera can be modified. When ticking display password, the password will be visible.

Alarm settings  

Alarm management and notification

• Alarm push

Select On to indicate that a push message will be sent to the phone when alarming.

• Device alarm

1.Motion detection alarm

Select On to indicate that the device has enabled motion detection. Clicking adjust motion detection, it can draw motion detection area and adjust motion detection sensitivity (This function is suitable for some models.)

2.Sound alarm

Select On to indicate that the device with microphone function. When the surrounding sound is greater than the intensity of the device check sound, trigger an alarm, click to adjust the sound alarm, you can adjust the sound alarm sensitivity

Alarm Linkage

• Alarm capture to SD card

Select On to indicate that the alarm capture picture is saved to the SD card.

• Alarm recording to SD Card

Select On to indicate that the alarm recording file is saved to the SD card.

• When the alarm is triggered, the device issues a siren

Select on to indicate that when alarming the camera will sound an alarm. Siren type and the duration of the siren is optional

Email alarm linkage

Select On to indicate that the device will trigger the alarm and send a picture to the mailbox. Click Configure Email to set the mailbox information.

Send an email to the QQ mailbox as an example:

Smtp server: smtp.qq.com

Port: 465

Secure connection: SSL

Username: QQ number of the outbox

Password: Authorization code of the outbox QQ mailbox

Receiving address: the mailbox that receives the alarm picture

Sender address: sender email address, here is the QQ mailbox as an example, you need to fill in the QQ email address (consistent with the user name). Subjects and content can be filled in casually. After filling out, click the Apply button, then click the Test button to check if you can send an alarm email.

FTP alarm linkage

1.Alarm recording is saved to FTP

Select On to indicate that the alarm recording file is saved to FTP.

2.alarm capture saved to FTP

Select On to indicate that the alarm capture image is saved to FTP.

Click Configure FTP to set FTP information.

Server address: Fill in the erected FTP address

Port: Fill in the FTP port

Username and password: Fill in the username and password set in FTP

After filling in, click the Apply button, then click the Test button to check if you can send an alarm picture to FTP.

Picture capture number setting

You can set the number of alarm capture pictures, 1-3 sheets are optional

This function is suitable for some models.

Audio/Video management

Video settings

• Code rate

Can customize device’s code rate of first code stream and second code stream

• Frame rate

Can customize device’s frame rate of first code stream and second code stream

• Code level

1-6 can be set, the smaller the value, the better the image level, the larger the code stream

• Video system

50Hz and 60Hz optional

Audio settings

• Input volume

Adjust the input volume of the device

• Output volume

Adjust the output volume of the device

SD Card recording and capacity

SD Card plan recording

• Whether to enable recording

Select on, the device will save the recording to SD card

• Recording file time

Can adjust the length of each recording file manually.

• Recording time period

1.Simple settings

Select Simple settings, the recording time period defaults to Monday-Sunday full-day recording.

2.Advanced settings

Select advanced settings to customize the time period for each day of recording manually

Enter the advanced settings interface, click the quick edit button, select the time period to be recorded, you can customize the recording time period; edit it, clicking the Finish button to save the settings.

SD Card settings

Can view the total space and free space of the device SD card, can format SD card

System settings

Device time settings

1、Synchronize device time to phone time

2、The device time zone can be set. After the time zone is set successfully, the device will restart automatically.

Initial settings

• Restart the device

The camera will restart after clicking

• Restore factory settings

The camera will reset after clicking

Device information

Can get the device information of the camera: including device name, device type, Network type, number of user connections, software version, IP address, Subnet mask, gateway, DNS, etc.

Check for updates:

After clicking, the camera will check the firmware version automatically. If there is a new version, it will prompt for updates, click to upgrade online

(This function is suitable for some models)

Function description of live broadcast interface

Ordinary camera interface

The ordinary camera monitoring interface is displayed in the small screen mode by default. The function selection button is displayed at the bottom of the screen. More function keys can be called to slide to the left in the blank space. The function description of the buttons is shown in the figure below.

Note: Some functions require device support

PTZ function:

For devices with PTZ function, use your finger to swipe the live video, the camera will rotate according to the direction of the finger.

Exit the live interface:

Press the blank space and pull down on the small screen interface or click the back button to exit the live interface.

Panoramic camera interface

The panoramic camera will have different live broadcast interfaces depending on the model. It subjects to the connected model. The key function description as following:

Exit the live interface:

Press the back button to exit the live interface

View the camera

After adding the camera for a few seconds, wait for the camera to connect to the camera automatically, prompt the online description to view the camera video, click on the camera that displays online to enter the camera live interface.Camera status description:

Connecting: At this time, the camera is establishing a connection with the network camera. According to different networks, the connection time is different.

Online: This status indicates that the device is connected properly; click to view the video;

Not connected: This status indicates that the device is offline

Password error: This status indicates that the camera login password is wrong. Clicking on the camera in this state will pop up the Change Password dialog box.

Add camera

Install the APP, connect the mobile phone to the WIFI network, enter the APP and click the Add Device button to enter the Add Device interface. If it is the first time to use or restore the factory settings: the camera is not connected to the network, clicking the new device; the camera that has connected to the network, clicking on the device in use

New device add

After clicking the “New Device” button, power on the device, wait for about 30 seconds, confirm that the device is working, click next.

Connected to Network cable

If the device is connected to the network cable, click the “Connected Network Cable” button, the APP will search for the UID of the device in the current LAN automatically. Selecting the UID to be added and click the Add button, the device will search for the nearby WIFI signal automatically to enter the wireless configuration interface. Enter WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI temporarily, click the “Do not configure, directly add” button, adding camera fter confirmation.

Un-connected to Network cable

If the device is not connected to the network cable, click the “Un-Connected to Network Cable” button to enter the interface for selecting the network type.

Sound wave configuration network support equipment: PTZ Camera, Card type camera, Bulb camera, Small flying saucer camera, etc.

AP configuration network support equipment: Box camera, PTZ Camera, Speed dome camera, Big flying saucer camera, etc.

Sound wave configuration network

When the power is turned on, the device will enter the waiting state, and the device will send out a “beep” sound intermittently. Click Next to scan the QR code of the device UID number with the mobile phone. If there is no QR code, click Skip. Enter the password of the WIFI signal to be configured, click to start the sound wave configuration, the system will configuration WIFI automatically. After WIFI configuration successfully, there is a voice prompt

AP configuration network

When the network cable is not connected, turn on the power, click to add, the APP will search for hotspot signals of nearby cameras automatically. The hotspot format is IPCAM-XXXXXX, the password defaults to 01234567. Selecting the hotspot of the camera to be added, clicks connect. After connecting successfully, enter the device add interface, click Add, enter the wireless configuration interface, enter the router’s WIFI password, click “Configure wifi and add”, after WIFI configuration  successfully, jump to the device list interface; if you do not want to configure WIFI, click the button ” Don’t configure, add directly”, add camera after confirmation.

Note: AP configuration network needs to open the phone’s GPS function first.

Add device in use

Scan QR code

Generate a QR code by using the online QR code generation tool, and then scan the QR code through the mobile APP to scan and add.

Search for nearby devices

1、Click the button “Search for nearby devices” to search for the ip camera in the wireless network where the phone is located, and select the corresponding UID.

2、Enter the camera password (the camera default password is admin)

3、Click the button “Add” to add a camera.

Delete camera

In the device list interface, long press the camera to be deleted or click the button “setting” to enter the camera setting interface, click the button “delete device” to delete the added camera.

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function. Settings like below.

The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page. When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size. After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:
send alarm and pictures to email
send captured pictures to assigned FTP server
send video recording to assigned FTP server
capture a picture, then save to TF Card
Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)
linkage Preset: after the alarm, call preset
alarm capture quanity, setting as required (1-3 pieces)

If you want set Email alarm, please tick ”E-mail Alarm and Send with Picture”. and then click “Email setting”

3. Setting Email

The items in above picture is mandatory fields need to fill in. If the filled content is not qulified, the setting will not be successful. After writing completed, click Apply firstly, then testing, it will reminder testing successfully when finished.

Note:

1. The server of sending email should support POP3 protocol. In order to strengthen security and reduce spam, Many mail server closed this protocol at present. So users need to check if the server support POP3 before choose mail server, otherwise the mail can not send successfully.
2. For some mail server using SSL certificate, it must enable SSL option, then can send email successfully.
3. Some mailboxes require additional security settings, such as Gmail messages, you need to log in to your google account, open to allow less secure apps in “Sign-in & security” page.

If your Gmail mailbox opened “2-Step Verification”, then you need to set up a separate “app passwords” for camera login,

How to set up “app password” you can click on the “Learn more” to get help

If you do not know the security settings of other mailboxes, we recommended use Gmail.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

How to set alarm to upload pictures and video to the FTP server

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function.

Settings like below. The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page.

When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size.

After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:

send alarm and pictures to email

send captured pictures to assigned FTP server

send video recording to assigned FTP server

capture a picture, then save to TF Card

Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)

linkage Preset: after the alarm, call preset

alarm capture quanity, setting as required (1-3 pieces)

If you want set alarm to upload pictures and video to the FTP server, please tick ”Save Picture on the FTP Server” and ”Save Video on the FTP Server”. and then click “Email setting”

3. Setting FTP Server

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

Timing capture and timing record of SD card

1.Timing capture

Choosing “save image to SD Card” or “save images to FTP server”, at a regular interval (can be set like above picture), the device will capture images saving to SD Card.

Click “FTP” into set FTP

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

2. Timing record

Video file duration: can set video file duration, default is 600 seconds.

Open video: can choose whether open video to TF Card

Stream: can set recording stream

recording time: set timing recording time as required

then confirm the camera support SD card and insert SD card, as shown in below picture:

How to view pictures card and download video of SD

Click “SD card” button in IE home page of camera.

Page will display the date of picture and video, select date.

Images folder to store pictures, record folder store videos.

Open images folder, click the images file name directly view picture.

Open record folder, click the record file name to download video.

CAMHI IP Camera Port mapping setting method

1. Please setup the IP address to be Static IP address.

2.Please modify HTTP port number.

The device HTTP port mapping to the external network router,
“External ports”: This port is corresponding to the access requirement of outside network
“Internal Port”: port for this equipment
“Service agreement” selects “ALL”
“IP address”: LAN IP address of the camera.

NOTE:
If your router supports UPNP function, you can also use UPNP port mapping automatically.
UPNP stands for universal plug and play, if you started UPNP, once the IP camera was connected into the LAN, it will communicate with the router of the LAN.
It will request the router to open a port to forward its own port. User doesn’t need to log in the router to set the port forwarding.

users in the use of the function, need to confirm a router also is enabled UPNP; Because many router model, not necessarily can very good support UPNP, testing and supporting the router is very good with, or suggest not start the function. At present test and TP-LINK router cooperate good.

<p>The post CamHi Pro Tutorial Guide first appeared on NVR IPCAMERA SECURITY.</p>

Overview; This article provides the most common causes for issues related to playing or downloading a UniFi Video Troubleshooting recording. Please check each section carefully and compare it with your setup before moving on to the next section.

Camera Recording Mode not Configured

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In UniFi Video, cameras must first be configured to either Always Record or Record Only Motion mode before recordings will be generated. You can view the recording mode in the Camera page of UniFi Video.

To change the recording mode:

1. Log in to the UniFi Video Controller and go to the Cameras section.
2. Open a camera’s Properties pane by clicking on the camera.
3. Click on the Recording tab.
4. Under the Configuration section, in the Record Mode dropdown, choose either Always Record or Record Only Motion, then click Save.

If Schedules are in use, verify the Schedule configuration is appropriate. You may also need to verify that the time zone is set correctly under Settings > Time & Date, and that the NVR has sufficient internet access to be able to update its time via NTP.

Inadequate Motion Sensitivity Settings

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If Record Only Motion is selected, make sure that the Motion Sensitivity settings are configured in a manner adequate for the scene that is being monitored. To configure Motion Sensitivity:

1. Log in to the UniFi Video Controller and go to the Cameras section.
2. Open a camera’s Properties pane by clicking on the camera.
3. Click on the Recording tab.
4. Under the Motion Detection section (click to expand), click the Configure button in the Zones section.
5. In the Window that appears, verify that the motion detection zone covers the area you wish to monitor, and increase Sensitivity as needed until motion events are triggered reliably.

Remember to use the Test Zone functionality to test your settings, then click the Save button to store the changes.

Incorrect Recording Path

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If the recording path is not set to a valid directory, UniFi Video will fail to store recordings. While the interface will validate that the path is correct during configuration, it is possible that the path may be incorrect after a configuration is restored from backup, or the filesystem has been changed at the OS level.

Verify that the recording path is correct under Settings > System Configuration > Recording Path.

User Tip:Remember that paths on Linux-based NVRs are case sensitive.

For reference, the default recording paths are:

• Windows Custom Installs: C:\ProgramData\unifi-video\data\videos
• Linux Custom Installs: /usr/lib/unifi-video/data/videos
• UVC-NVR / UVC-NVR-2TB: /srv/unifi-video/videos

Recording Path has Incorrect Permissions (Linux-Based NVRs)

On Linux-based NVRs, the unifi-video user and group must be correctly assigned to the target recording directory so that UniFi Video can store recordings. The user and group can be unexpectedly changed while mounting an external device, browsing the structure using software, or making configuration changes.

To correct the permissions, SSH into the NVR and issue the following commands to re-assign all permissions correctly. Be sure to change the path as necessary to reflect your environment. The chown command may take a significant amount of time depending on the number of recordings in storage.

sudo service unifi-video stop
sudo chown -R unifi-video:unifi-video /srv/unifi-video/videos
sudo service unifi-video start

In certain cases—particularly when using network attached storage, the permissions or ownership of the root directory of the mounted storage may change. To avoid this, create a subfolder to use as a recording target and assign the appropriate permissions.

External Storage Device is Not Mounted

If external storage is used as the recording target, such as an external hard drive connected via USB or a NAS appliance, it is possible that the device has unexpectedly become unmounted. In some cases, the storage may not successfully mount after the NVR is rebooted, or the device may become unavailable during operation due to a disconnect, network issue, or configuration change.

Access the storage path on the NVR via SSH or Windows Explorer as applicable, and verify that the expected storage size is available and the storage is correctly mounted with appropriate permissions. In certain scenarios it is possible that UniFi Video may be writing to the local mount path while the storage device is unmounted, effectively consuming storage on the root or C:\ drive and interfering with the mount process.

NOTE:Please note that external storage is outside of our official support scope. If you require further assistance with external storage, please consult our Community Forums.

System is in Emergency Shutdown State

If the available free space in the target recording directory is less than the Space to Keep Free setting, UniFi Video will enter Emergency Shutdown mode to maintain stability. In this mode, no new recordings will be stored to disk. Emergency Shutdown mode will be indicated as a log entry in server.log. To troubleshoot this issue:

1. Verify the video storage paths, as detailed above.
2. Verify that the Space to Keep Free storage retention settings are configured appropriately considering the size and configuration of your storage. Go to Settings > click the System Configuration button > Configure tab > Space to Keep Free and modify the slider accordingly. The UVC-NVR / UVC-NVR-2TB use a default setting of 10GB and 40GB respectfully.
3. Perform a Database Analysis, with Restore Recordings enabled. This feature can be accessed from Settings > System Configuration > Tools. Be sure to check Restore Recordings, then click Analyze. This is particularly important after restoring a configuration backup in order to import old recordings so they can be added to the purge rotation to free space.

If the Emergency Shutdown state persists, review the server.log and purge.log file for further entries that may describe the cause.

RAMDisk is Not Configured Correctly (Windows NVR)

If UniFi Video is unable to store inbound video segments to the temporary cache, recordings will not be processed. Verify that the RAMDisk has been correctly configured, is mounted with sufficient space (minimum 3GB), and that the path has been properly set in system.properties.

For more detailed information on the use of a Windows RAMDisk, see: UniFi Video – Using a RAMDisk as a UniFi Video Temporary Directory in Windows

Database is Inconsistent or Corrupt

In certain scenarios, a database that has inconsistent data may impede the NVR’s ability to process recordings. If all prior options have been exhausted, a database reset will restore the data and structure without losing vital configuration or prior recordings.

UniFi Video – Troubleshooting Cloud Connections

Overview

This article includes the most common issues that arise with UniFi Video connections done over the cloud. Cloud connections with UniFi Video are those done via https://video.ui.com/.

NVR Doesn’t Appear When Accessing Via Cloud

After logging in to https://video.ui.com, a prompt to Select NVR with a list of NVR options should appear. If an NVR is missing from that list, follow these steps:

NOTE:This only applies if for NVRs that have previously been adopted to Ubiquiti Cloud. Otherwise the appropriate step would be to click on Set Up New NVR.

Solution Steps

1. Log in to your UVC-NVR locally via its IP address. If you don’t know what the IP address of the NVR is, find it using the Ubiquiti Discovery Tool (Download Chrome App).
2. Verify that you are logged in with the email address of the Super Admin as seen in the Users section of the UniFi Video Controller.
3. Check to make sure the NVR is still adopted via the NVR UI in Settings.

Cannot Connect to NVR Via Cloud

After the NVR has been successfully adopted via video.ui.com, if the NVR is inaccessible via Cloud, determine the NVR has a red or green status icon in video.ui.com. The red or green status indicates whether or not the NVR is connected to the Ubiquiti cloud. Many times, even an NVR with a red (disconnected) status could still be fully functional, aside from the loss of Cloud access.

Solution Steps

Red Status. This means that your NVR is not reaching out to Cloud. Follow these steps to troubleshoot:

• Check the UI Status page to see if there is any issue on our side.
• Verify that the name of the NVR as shown in the UniFi Video Controller’s Settings matches how it appears in video.ui.com.
• If the NVR in question was restored from another UVC-NVR, it should be re-adopted. To do so, select the NVR that is inaccessible and click “Remove selected NVR”. Then proceed to re-adopt the NVR to the Cloud.
• Use this guide for best networking practices: UniFi-Video – Ports Used.

Green Status.

If your NVR has a green status, but you still cannot connect to your NVR, that means the the NVR is connected to Ubiquiti Cloud, but the device being used and the NVR can’t reach each other. See this guide for best networking practices: UniFi-Video – Ports Used to fix this issue.

Issues Adopting NVR to Cloud

Solution Steps

1. Make sure that all outbound Ports from the NVR are open and available, as per UniFi-Video – Ports Used.
2. This functionality makes use of some special features of ES6. It is recommended to use Google Chrome for best results.
3. Try clearing the browser cache and try an incognito window as well. Some browser extensions may interfere with this functionality.

UniFi Video – Troubleshooting Camera Disconnects

Overview

This article provides several possibilities to test when facing a camera that will disconnect for no apparent reason.

Introduction

UniFi Video cameras may disconnect from the NVR for a variety of reasons. Identifying whether the behavior affects specific cameras or all of them, whether the disconnects follow a pattern (such as disconnecting during sunset), or simply remain disconnected, will help identify the root cause of the issue.

Most importantly, consider if the camera disconnections warrant troubleshooting in the first place. Often camera disconnects can be triggered by changes made to the network, such as disconnecting a cable, restarting a switch, changing configurations, or even a power outage. Comparing the timestamp of the disconnect with the events and alerts from your UniFi Controller or network hardware may reveal the cause.

For cases where further investigation is required, this article discusses the common causes for camera disconnects.

Faulty Cable Infrastructure

Faulty wired infrastructure may cause unpredictable behavior, including camera disconnects or random reboots. Even though a camera may initially establish a network connection when first installed, a damaged or unreliable signal path can present problems that don’t become apparent until external factors such as interference, vibration, temperature fluctuations or further wear and tear affect the cabling.

The easiest way to quickly rule out wired infrastructure faults is to remove the camera from it’s installed location, and connect it using a short, known-good patch cable to the same switch that the NVR is connected. If the problem is resolved, then the issue is either related to the network hardware between your NVR and cameras (network switches, wireless links, etc), power related (as discussed below), or network cable related.

Problems caused by faulty network cabling are often seen in conjunction with:

• Long cable runs (exceeding the 100 meter maximum)
• Poor quality or damaged cable
• Faulty or incorrect RJ45 terminations
• Not using outdoor rated STP cable when appropriate
• ESD damage, due to improper grounding / shielding

Inadequate Power Supply

UniFi Cameras require a stable power supply in order to operate reliably. If the camera does not receive enough power, the camera may behave erratically causing disconnects.

A common symptom of a camera that doesn’t receive adequate power is when the device disconnects around sunset, as the camera will switch to night mode thus enabling the IR LEDs which more than double the power draw. Additionally, if a single power source is supplying multiple devices simultaneously, one or more devices may not boot properly after a cold start such as a power outage.

The power draw requirement for each camera model is documented in the product Data Sheet, which is downloadable in our Downloads page or at the bottom of each model’s page when navigating from our products page. Keep in mind that the cabling and associated infrastructure between the power source and the camera will generate resistance increasing the amount of power used and should be factored into the total wattage required from the power source. The length and quality of cable, quality of terminations, and additional in-line connections such as a patch panel should be considered.

To test if inadequate power is the root cause of camera disconnects, uninstall the camera from its mounting location and connect it to a suitable power supply such as a PoE switch or PoE injector using a short, known-good patch cable. Cover the light sensor typically located on the front of the camera in order to trigger a switch to night mode and turn on the IR LEDs or leave it overnight to go through a full 24 hour cycle.

If powering multiple devices off a PoE-IN switch such as a NanoSwitch, factor in the power draw of all connected devices, the power consumption of the switch itself, and estimate loss from cabling infrastructure. A NanoSwitch will typically require at least a 24V 1A PoE injector in order to power more than one camera or a camera and an airMAX radio.

If powering the cameras using a PoE switch, verify that the connected devices are not exceeding the total power budget available from the switch. A PoE switch should generally not be operated near its maximum power rating, as headroom should be allowed for the increased draw during startup.

If powering a camera using a PoE injector or an Instant 802.3af adapter, verify that the injector and adapter are adequate for the camera, and if necessary test using a different known-good injector or adapter. Instant 802.3af adapters in particular may work best if installed on the camera-side of the network cable, rather than at the switch.

Cabling infrastructure problems may also be a source of power related symptoms, and the troubleshooting steps from the previous section should be followed.

Unreliable Wireless Connection

If the camera is connected to the network via a wireless connection, as would be the case of a  G3-Micro, or when using external hardware like an airMAX radio as a client, verify that the wireless connection is stable enough to sustain the connection.

To help determine if the wireless connection is the cause for your disconnects, consider moving the camera or client radio within a few feet of the access point (AP). If the connection stabilizes, then the wireless connection needs to be addressed. Even if the connectivity issue persists, the wireless connection should still be investigated.

Factors that may cause frequent wireless disconnects include:

• Low wireless signal (SNR), as read either by the AP or the client (or camera)
• High interference (noise) caused by external sources, such as non-802.11 networks, machinery or appliances
• High wireless channel saturation, caused by high client density or nearby networks on the same channel

To improve the wireless connection, you can:

• Move the camera or the AP closer to each other, in order to reduce the distance and improve the wireless signal.
• Move the camera or the AP away from sources of interference, such as microwaves or cordless phone bases.
• Change the wireless network channel to one with lower utilization and fewer networks. You can use Ubiquiti’s WiFiman mobile application (available for iOS and Android) to identify channels with less networks, or UniFi’s built-in RF Environment scan.
• Install an additional AP closer to the camera on a separate channel, in order to reduce the wireless network load and improve the connection quality.

Please review the UniFi and airMAX Troubleshooting sections for further wireless help articles if necessary.

IP Address Conflicts

If the camera and another device on the network have the same IP address configured, it may cause the camera to frequently connect and disconnect. This will occur as the NVR will receive conflicting information as to what MAC address is associated with a specific IP address and as a result, NVR and camera traffic will be incorrectly routed to the wrong device.

• If the camera IP address has been manually configured, verify that the IP chosen is outside of the DHCP scope configured for the subnet on your router.
• Make sure that no other device on the network has been configured with the same IP address, either manually in the device configuration, or via a DHCP reservation (Static IP assignment) in the UniFi Controller or third-party router.

Inconsistent Camera Authentication or Configuration

Incorrect credentials, bad certificates, or other configuration related issues may cause connection failures and repeat disconnects from a camera. This is typically easily resolved by resetting and re-managing the camera:

1. In UniFi Video webUI, navigate to the Cameras section, and click on the corresponding camera to open the configuration pane.
2. Select the Manage tab and click Unmanage to expand the section. Click the Unmanage button and confirm.
   User Tip:In some browsers if there is another subsection expanded in the Manage tab, when you click on Unmanage it seems like nothing is happening. Collapse all other sections by clicking on them and try again.
3. In a new browser tab, open the camera’s web interface by browsing to the camera’s IP address as seen in the camera’s configuration pane.
4. Log into the camera interface using ubnt as the username. Depending on whether the camera was able to reconnect after it was unmanaged, the password may have been reset to ubnt, or you may need to use the Camera Password as configured in UniFi Video’s Settings page.
5. Take note of the network configuration settings if necessary, then proceed to factory reset the camera.
6. Once the reset is complete, re-manage the camera and verify configuration and connectivity.

Installation Environment

In rare circumstances, cameras that are installed in extreme conditions may experience overheating and become disconnected from the controller. Refer to the maximum environmental temperature rating for your camera model if the camera is installed in a high temperature location and relocate if necessary.

Low Bandwidth Warning

Overview

This article describes a few options to improve slow video streams which trigger the “Low Bandwidth” warning on the UniFi Video live view.

Introduction

Streaming is a very intense process for any machine. Even with newer and newer hardware, it is difficult to keep up with the demand for real time video in most use cases. This article includes a few pointers on what to check to determine the cause of the slow video stream(s) that triggers the Low Bandwidth warning in UniFi Video Live View.

This warning will appear if the client machine (i.e. computer where Live View is being used) is struggling to keep up with the demand for video decoding, or if the NVR hardware is slowing down due to some CPU intensive process. It does not necessarily mean the camera or NVR have low bandwidth.

ATTENTION:If you do not see the Low Bandwidth message like in the picture above, skip to step 2.

Step 1: Network Troubleshooting

In most cases the upload speed of one of the elements in the network is the culprit of triggering a Low Bandwidth warning. Always perform a thorough troubleshooting as described in this section first, before moving on to troubleshoot the camera.

Check the upload speed. Check the machine’s connection to the NVR—specifically the NVR’s effective upload speed. If the NVR is separated over the internet (WAN) then that network’s upload speed is a factor. You’ll need to make sure your network speed is up to the task. The following diagram shows a scenario where the UBNT cloud or port forwarding is being used to reach the NVR.

Notice the numbered connections from the camera all the way to the mobile, where a user is viewing the live video. Any one of these five connections could be the cause of the slow stream. In other words, the slowest upload speed of any of these will be the maximum speed available for the video stream.

In this second scenario, a local machine is used to view the video streams from the NVR, so the path from camera to user is shorter. Again, any of these connections can be the cause of low bandwidth. Check what the speed of each one is to determine if one of them is the cause. Typically, we find step 4 to be the culprit: make sure to check your WAN upload speed with your internet provider.

Step 2: Camera Troubleshooting

In the vast majority of cases, the Low Bandwidth warning is related to upload speeds and would become evident once the investigation mentioned in the section above is performed. In rare cases the issue will be related with the cameras. There are three ways this error could appear:

• On one camera stream
• On multiple camera streams
• On all camera streams

One Camera Stream

If symptoms only exhibit on one camera, it’s most likely a connection issue, or camera firmware issue. Try the following:

1. Reboot the camera.
2. Make sure the camera’s firmware is up to date.
3. Try swapping the camera’s ethernet cable, port, and uplink switch to cover all bases.

Multiple Camera Streams

1. If the same cameras present symptoms every time, it is likely a camera connection, or camera firmware issue. Try to establish a commonality between the cameras:

1.1 Are they on the same Switch? Test one of them on another switch or compatible POE injector.

1.2. Are they on another LAN? Make sure ports 7442 and 6666 are open to the NVR.

1.3. Are they on the same firmware? Try manually uploading a new firmware from our Downloads page on one of the cameras.

2. If symptoms appear on different cameras every time, it’s most likely a client-side processing issue. In other words, the computer used to view the video stream. To verify: open Task Manager (Windows) or the Activity Monitor app (macOS) and view the computer’s CPU usage.

You should be looking at the stats for the browser used to run UniFi Video. Mobile devices don’t always include a CPU monitor, you may have to install an app that functions as one. Alternatively, you can test on a computer to verify if the Low Bandwidth message appears, if it doesn’t, then the issue is with the mobile’s CPU is very probable that the phone’s CPU usage is at a very hione, or you can test the connection on a computer first to determine if the mobile’s speed is the problem.

All Camera Streams

In most cases this is indicative of a poor connection or a slow client-side CPU. Make sure to check the client’s CPU usage using the same instructions shown above, both before and after opening the video stream.

How to Reset a Camera to Factory Default Settings

Overview

There are two ways to reset your camera. The recommended method is to physically reset the device by using the reset button on the camera. Resetting via the WebUI is also possible in most cases. Find both processes described below.

Introduction

If you are unable to manage or otherwise configure a camera, it’s likely it will need to be reset back to factory settings. Once the reset has been completed, the camera login credentials should revert back to ‘ubnt’ for both the username and password.

Physical Reset

The reset button’s location will vary from model to model. Please check the camera’s Quick Start Guide to find its specific location. QSGs can be found in the Downloads page. Use a paper clip or a similar object to push the button within the small reset hole.

1. While the camera is powered on, press and hold the reset button for 10 seconds.
2. Release the button (the LEDs will stop glowing).
3. Do not disconnect the camera from its power source during the reboot process.
4. The camera will restore factory settings after a few minutes.

Camera WebUI Reset

Although the physical reset is the recommended method of taking your camera back to factory defaults, sometimes a WebUI reset can be more convenient. Find the camera’s IP address via WiFiman, or UniFi Video and then follow the steps below:

1. Connect to the camera’s IP address in your browser, and log in.
2. Go into the System tab.
3. Under the Maintenance section you will see the link for Reset to Defaults.
4. Click it and wait for your camera to be reset. Don’t unplug the device during this process.

How to Factory Reset an NVR Appliance

Overview

Read Next : Ubiquiti Unifi Cameras Firmware Software Download

This article explains how to reset an NVR Appliance to its original factory settings.

NOTES & REQUIREMENTS:

• The following guide is based on UniFi Video version 3.1.x and later.
• Factory resetting an NVR will remove all previous management settings and video data. Any custom configuration changes applied by the system administrator will be lost, such as file-systems mounted on iSCSI volumes or locally attached external disk drives.
• The default IP address of the NVR appliance is 192.168.1.30 (but will retrieve a DHCP-assigned address if a DHCP server is present).

Introduction

There are three methods to factory reset your NVR: via Graphical User Interface, Command Line Interface, or the reset button on the actual device. After resetting your NVR to factory defaults, please follow this article to bring it back to current firmware: UniFi Video – How to Update the NVR via SSH.

Graphical User Interface (GUI)

1. Open the NVR landing page in a browser (http://<NVR_APPLIANCE_IP>/). You do not need to include the default port “7443” as the NVR hardware itself is what will be managed, not UniFi Video.
   
2. Click on the gear icon on the upper right hand corner of the page to access the Configure Device page.
3. Log in as “root” system account (username/password should be either ubnt/ubnt or root/ubnt). If you’ve changed this password, and don’t have it anymore, proceed to the Hard (physical) reset method.
4. Navigate to the Maintenance tab.
5. Click “Reset to Defaults” button next to “Reset To Factory Defaults:”
   
6. Re-open the NVR landing page in a browser (http://<NVR_APPLIANCE_IP>/).

Command Line Interface (CLI)

1. Open a shell session to the NVR appliance e.g. ssh root@<NVR_APPLIANCE_IP>
2. Enter the following command-line
   nvr-systool reset2defaults
3. Re-open the NVR landing page in a browser (http://<NVR_APPLIANCE_IP>/).

For more options, type nvr-systool --help to list other administrative parameters. The nvr-systool is used by the NVR management console where this CLI approach is equivalent to the GUI steps.

Hard (Physical) Reset

1. Press and hold the Reset button (the crescent moon button) located below the Power button for 10+ seconds. The device will take up to 60+ seconds to restore the default configuration and return to the original factory version.
2. Re-open the NVR landing page in a browser (http://<NVR_APPLIANCE_IP>/).

UVC-Micro/G3-Micro Recovery

Overview

This article demonstrates how to recover a UVC-Micro and UVC-G3-Micro.

Introduction

The methods described in this article are comparable to a TFTP recovery done on a UVC, UVC-Dome, or UAP for example. The difference is that the UVC-Micro does not have an Ethernet interface, therefore, there is no direct way to interface with the unit via TFTP. Instead, the UVC-Micro makes use of the SD-Card slot on the back of the unit. In the case of the UVC-G3-Micro, on-board storage is used instead.

Steps: UVC-G3-Micro Recovery

1. Disconnect power from the UVC-Micro.
2. Insert a paperclip or similarly narrow object in to the reset hole on the opposing side of the LED and press down.
3. Continue holding this button while you apply power to the UVC-Micro. The LED will turn on and remain steady.
   User Tip:Hold the camera in one hand, and the paperclip pressing the button in the other. Have the magnetic base on a flat surface with the power adapter connected to the base. Slowly lower the camera over the base. The magnet will snap on, applying power. Be careful not to release the button.
4. After approximately 15-20 seconds, the LED will flash once. This is the indicator that the reset button may be released.
5. After an additional 30 seconds or so, the UVC-Micro will start emitting a tone indicating that the camera is in a default state and is ready to be provisioned.

Steps: UVC-Micro Recovery

NOTES & REQUIREMENTS:

If performing this recovery with a Windows computer, it will be necessary to download and install Win32 Disk Imager (Free). The firmware binary can be obtained from the firmware downloads page, or the Video Controller in the following places:

• Windows: C:\ProgramData\unifi-video\fw\A5S\
• Linux: /usr/lib/unifi-video/fw/A5S/

*The filename has been intentionally omitted as it will change depending on the software installed. There will be only one file in this folder.

1. Insert a microSD card (20MB or larger).
   WARNING:Contents will be overwritten. Please back up any contents that you wish to retain.
2. Write the firmware file to the microSD card. For Windows, see Note 1 below. For Linux & Mac, see Note 2 below.
   1. If using Windows follow this process:If using Windows, copy the .bin file to the same folder, then rename the copied .bin to have an extension of .img instead of .bin. Use Win32 Disk Imager to write the image to the drive letter of the microSD card.  Your result should look like this:

      

      Where:

      D:/Downloads/UVC.gen2.v3.1.0.38-devel.89002e2.150421.2034.img would be a firmware binary renamed to have a .img file extension

      [I:\] is the drive letter assigned to this microSD card by Windows. Then, all that is left is to click the Write button.

   2. If using Linux or Mac OS X follow this process:If using Mac or Linux, the dd command is used:

      dd if=/path/to/firmware/file.bin of=/path/to/microsd/card bs=8M; sync

      Root privileges may be required to be able to use dd. If this is the case, issue the following command prior to the dd command:

      sudo su -

      To find the path to your microSD card (what follows the “of=” part in the command above), you can use diskutil (Mac) or dmesg or fdisk (Linux).  Here are options for both Mac and Linux.

3. Unmount and remove the microSD card from the computer.
4. Disconnect power from the UVC-Micro.
5. Insert the microSD card into the spring-loaded slot in the back of the UVC-Micro.
6. Insert a paperclip or similarly narrow object in to the reset hole on the opposing side of the LED and press down.
7. Continue holding the reset button while you apply power to the UVC-Micro. The LED will turn on and remain steady.
   User Tip:Hold the camera in one hand, and the paperclip pressing the button in the other. Have the magnetic base on a flat surface with the power adapter connected to the base. Slowly lower the camera over the base. The magnet will snap on, applying power. Be careful not to release the button.
8. After approximately 15-20 seconds, the LED will flash once. This is the indicator that the reset button may be released.
9. After an additional 30 seconds or so, the camera will start emitting a tone indicating that it’s in a default state and is ready to be provisioned.
10. To reuse the microSD card, insert it back into the computer and reformat it.

How to Adopt a Remote Camera that is not Displaying in the NVR

Overview

This article helps troubleshoot a remote camera that is not appearing in UniFi Video.

NOTES & REQUIREMENTS:

• This procedure is not necessaryif all devices are on the same Layer 2 Network, or Broadcast domain.
• UniFi Video v3.1.5 is the last version that supports airCam models.

Introduction

This article is useful if your cameras are on a different network than your NVR, or are otherwise not appearing in your NVR’s camera list. There are two methods to adopt directly, Manual adoption, or Token Adoption. Token adoption is faster than Manual Adoption, especially when configuring multiple cameras.

Steps: Manual Adoption

1. Navigate to the camera’s web interface by entering its IP address in the browser.
2. The default username and password is ubnt/ubnt. (If unsuccessful try root/ubnt)
3. Enter the IP address of the NVR in the UniFi Video server field.

5. Click Save Changes at the bottom of the page.

6. Return to the NVR web interface by entering the NVR’s IP address in the browser.

7. On the Cameras view, enable the Unmanaged filter and locate the camera.

8. Proceed to adopt the camera.

Steps: Token Adoption

1. Navigate to the NVR’s Settings page.
2. If the Camera Adoption Token field is empty, click NEW TOKEN.
   ATTENTION:The token is only valid for 30 minutes, it will then disappear.
3. Navigate to the camera’s web interface by entering its IP address in the browser.
4. Enter the IP address of the NVR in the UniFi Video server field.
5. Enter the Adoption Token in the  Adoption Token field.
6. Click SAVE CHANGES. The Camera will automatically be adopted to your NVR.

How to Reset a UniFi Video Installation for Windows

Overview

This article will outline how to reset a UniFi Video installation and how to restore recordings under the Windows operating system. The article for resetting a Linux installation (or our hardware NVR), can be found here.

NOTES & REQUIREMENTS:

Please note that this will clear out all settings and managed cameras but therecordings will remain. If you do not restore a configuration backup, it will be necessary to re-manage the cameras, set up motion zones/sensitivities, reconnect the install to the cloud, etc. This method should only be used after a database repair has been attempted and been advised by a Ubiquiti employee.

cp /path/to/firmware.bin ~/

tftp 192.168.1.20; bin; put ~/firmware.bin

<p>The post UniFi Video Troubleshooting first appeared on NVR IPCAMERA SECURITY.</p>

1. How to share camera to other users

To protect user’s privacy, the first user is an administrator by default. Other users accessing the camera need the administrator’s

authorization, or they cannot access even with camera ID and password.

The way to get permission is as follows:

Step 1：Log in “SriHome” App, tap Settings -> Visitors Management -> Add.

There are 2 types of permissions:

Operator: Watch live video, set time,video, alarm, records and so on.

Visitor: Only watch live video

You can find the user’s App ID as figure 2-2 Menu.

Read Next :

1. How to set up Geeni smart Wi-Fi camera
2. Sricam installation and user guide

How to setup Sricam SriHome Products

Step 2: The share adds a device

After the administrator is authorized as a visitor or operator, you need to add equipment by yourself.

Note: There is no requirement for the operation sequence of step 1 and step 2. You can also operate step two first and then perform the operation of step one.

( Video guide for share user : https://youtu.be/dOkhgOBsYqY)

2. How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is malfunctioning

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

3. How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

4. How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in  “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click  “OK”.

Step 6: In the popup window，click“ Finish”.  

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

4. How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in  “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click  “OK”.

Step 6: In the popup window，click“ Finish”.  

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

5. How to change my camera’s password

Our camera password is saved in the camera. The SriHome app also has an account password. Don’t get confused. These

two passwords play different roles, and they work together to ensure only legislate user can access.

You can change password by tapping Settings > Security Setting.

Enter the original password of the camera,and then enter the new password.If you forget the camera password,you can press the reset button

for about 3-5 seconds to restore the camera to its factory setting(factory default password 888888)

6. How to find the user’s App ID

Tap   icon to find it. As figure 1 and figure 2.

7.How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

7. How to change App password

Step 1. Running sriHome App, then tap “ Sign Out” as figure 1.

Step 2. Tap “Forgot password” icon as figure 2, After that, you can change App password.

9. Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

10. How to adjust the sensitivity of motion detection

You can adjust the sensitivity of motion detection on SriHome mobile App.

Login SriHome App, tap Setting button >> “Settings” >> “Alarm setting”

The higher digit the sensitivity, the camera will be more easily alarmed.  “100” is the maximum sensitivity.

11.How to change the resolution of recording

Open Settings>Open Recording Settings>Click Recording>Select HD Recording Type

<p>The post How to setup Sricam SriHome Products first appeared on NVR IPCAMERA SECURITY.</p>

How to setup camera by WiFi QR Connect

Before starting setup

Make sure of the followings:

– Your router supports the 2.4GHz frequency band (802.11b/g/n). Some models don’t support 5G WiFi.

– Your smartphone has connected to Wi-Fi that the camera will connect with.

– Your router’s DHCP is enabled. Before starting setup Android iOS Step3. Add the camera to network

– For Videos of how to setup IP Cameras please visit Website: https://www.youtube.com/embed/r1rg0Qix1_Q

Load More :

• V380 IP Camera Installation Manual
• Wyze Cam Outdoor Setup Guide NEW

Step1. SriHome App Installation

Method 1: Search“SriHome”on Google Play or iOS App Store.

Method 1: Scan the QR code to download “SriHome” App.

Step2. Create account & Login on SriHome App

Step3. Add the camera to network

1. Power on the camera

Camera will make continuous ‘beep’ sounds after 30 seconds.

Note: If no ‘beep’ sound, keep pressing the “Reset” button for 5 seconds until you hear a ‘clash’ sound.

2. Add the device on the App

When you hear the continuous ‘beep’ sounds, enter SriHome App and do as follows:

Trouble shooting:

– If you fail to add device on App, please make sure of the followings:

1. Before adding device, you can hear continuous ‘beep’ sounds from the device. (If there is no sounds, RESET device)

2. Enter correct Wi-Fi password.

3. When you hear ‘Bi’ sound from device, click ‘Next’ in step 1-3.

– If you fail to setup your device via WiFi QR Connect for many times, you can try to setup camera via WiFi Hotspot Connect.

How to setup camera by WiFi hotspot

Before starting setup

Make sure of the followings:

• Mount the antenna and make it vertical.

• All IP Camera support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

• The router has enabled DHCP to obtain IP address automatically.

• Your smartphone, camera, and router should be within about 8 feet during setup.

Video operation： https://youtu.be/u7r5e_D0X1E

Connect & Add Camera

1). Connect your Phone to the camera’s WiFi Hotspot

Power on the camera, then press and hold the RESET button for 3-5 seconds to restore factory

settings. After one minute, the camera will generate a WiFi Hotspot:

Camera’s WiFi SSID: IPC_******, WiFi Password: 12345678

2). Go to the phone’s Wireless & Networks settings, and connect your phone to the camera’s WiFi Hotspot.

Note: When the Phone tips: “The current WLAN network cannot access the Internet. Switch to

another network?” Please select “Cancel”.

Add the camera on App

1). Run “SriHome” APP, Tap “+” button.

2). Input the camera ID: “A00*******” (Auto or manually)

3). Input the name of device: Give your camera a name e.g. home, office…….

4). Input the device password: Default password is 888888

5). Tap “Next” button to set wireless network (as figure3-6 to 3-9).

6). When added successfully, the camera will show on the Devices List.

Unplug the camera from power, then relocate the camera to anywhere within range of the WiFi network that you connected the camera to.

The system does not detect an SD Card

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly.  please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

APP prompt “offline” when adding camera

See “camera offline” when  the setup procedure

Here are questions which may help you to shoot the issue when you use an Ethernet cable to connect the IPcam to the router:

1. Make sure the Green LED on the cable connector is flashing . If not, the connect between the camera and the router is still off.

Double check to ensure both two ends securely connected. You can also try other ports which on the router.

2. Make sure your mobile phone connect to same router or same LAN as the camera cable connecting.

3. Make sure DHCP is enabled on your router.

4. Make sure NO MAC filter enabled on your router. Or you need to disable MAC filter temporiaily before successfully configure camera.

5. When you switch from Ethernet to WIFI on the app, it will ask for WiFi password, make sure the provided WiFi password is correct.

Camera’s Wi-Fi is unstable and often offline

Followings are a few possible reasons why this may be occurring:

1. Check whether antenna is tightened.

2. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars ).

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

How to delete the camera from the App

1. Open the SriHome app, and click

2. Click “Remove Device” to delete the camera from the App.

How to adjust camera’s time？

Step 1. Login SriHome APP on your smart phone and go to settings>>>>>time settings as figure 1 and figure 2.

Step2. Select your local UTC, then click “Next”, as figure 3 and figure 4.

Can’t connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router：

1. All IP Cameras support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

Camera ID, Camera Password, App Account ID and  Password

Camera ID

The camera ID is the unique identification of each camera. The camera ID can be found on the label which is attached to the camera.

Camera Password

The default password of camera is 888888. During the setup procedure, you can change the password for security. The Camera

Password is saved into the camera. The Camera ID and Camera Password is the only credential to access the camera.

Memorize the Camera Password because you need to use it when you try to access the camera from multiple devices.

In case you forget the Camera Password, you can do nothing but re-set up your camera.

If you forget the password, you can reset the cameras and then create a new password.

App Account ID and Password

When login SriHome App , you need to create a App Account ID and Password. The App account ID is unique identification of

each user account. For security, one user can only access the camera from one device. Therefore, the previous login will be force

quit (on iOS) when log in from the second device with same User Name. If you want to access the camera on multiple devices

simultaneously, multiple App account ID will be needed.

How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings  (password default : 888888).

SriHome App download

Method 1: Search for “SriHome” on Google Play or iOS App Store.

Method 2：Scan the QR code to download “SriHome” App.

 Download the video to the phone and view it (Apple isn’t supported )

1. Download the video to the phone

2. View the path

Note：

1 The firmware version of camera is above V8.1.1 .

2 The camera and mobile phone are on the same LAN .

3 SP027 models do not support this function .

How to solve the problem that the upgraded camera cannot be turned on?

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)

2. Then install the SD into the camera, and then power on the camera;

3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.

Notice:

1. Please ensure that the camera cannot be powered off during the upgrade process

2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply

3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: support@sricam.com

How to reset the password of the SriHome APP account

1. Click forgot password

2. Enter your email account

3. Click to get verification code

4. Enter the verification code received by your email

5. Set a new password

6. Click Next

Note: The new password must be a combination of 8-20 digits and letters.

How to share camera to other users

To protect user’s privacy, the first user is an administrator by default. Other users accessing the camera need the administrator’s

authorization, or they cannot access even with camera ID and password.

The way to get permission is as follows:

Step 1：Log in “SriHome” App, tap Settings -> Visitors Management -> Add.

There are 2 types of permissions:

Operator: Watch live video, set time,video, alarm, records and so on.

Visitor: Only watch live video

You can find the user’s App ID as figure 2-2 Menu.

Step 2: The share adds a device

After the administrator is authorized as a visitor or operator, you need to add equipment by yourself.

Note: There is no requirement for the operation sequence of step 1 and step 2. You can also operate step two first and then perform the operation of step one.

( Video guide for share user : https://youtu.be/dOkhgOBsYqY)

How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is malfunctioning

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in  “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click  “OK”.

Step 6: In the popup window，click“ Finish”.  

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

How to change my camera’s password

Our camera password is saved in the camera. The SriHome app also has an account password. Don’t get confused. These

two passwords play different roles, and they work together to ensure only legislate user can access.

You can change password by tapping Settings > Security Setting.

Enter the original password of the camera,and then enter the new password.If you forget the camera password,you can press the reset button

for about 3-5 seconds to restore the camera to its factory setting(factory default password 888888)

How to find the user’s App ID

Tap   icon to find it. As figure 1 and figure 2.

How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

 How to change App password

Step 1. Running sriHome App, then tap “ Sign Out” as figure 1.

Step 2. Tap “Forgot password” icon as figure 2, After that, you can change App password.

Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

 How to adjust the sensitivity of motion detection

You can adjust the sensitivity of motion detection on SriHome mobile App.

Login SriHome App, tap Setting button >> “Settings” >> “Alarm setting”

The higher digit the sensitivity, the camera will be more easily alarmed.  “100” is the maximum sensitivity.

How to change the resolution of recording

Open Settings>Open Recording Settings>Click Recording>Select HD Recording Type

<p>The post Sricam installation and user guide first appeared on NVR IPCAMERA SECURITY.</p>