How about you? It can happen for everyone to delete the videos from their system unexpectedly. We are here to share details and needed information about retrieving deleted videos from your Dahua system and explain some system features.

Can I retrieve deleted CCTV.

How do you review and save the videos in Dahua NVR?

We are here to tell you how to review and copy the recorded video in the Dahua NVR setup system. In the first step, you need to go to the menu option, so perform right-click anywhere on the screen to view the menu option. On the opened screen, you see the items below:

An important feature is available on the Dahua NVR system: the automatic systems are good features on these devices. Dahua NVR system cannot only record the videos but also back up the recorded videos.

In case of saving the videos, there will be a wireless option in the NVR system. Various devices can be connected to an NVR USB slot to save the videos. Connect one of these devices and right-click the mouse on the screen to open the menu. You can search for the demanded video date and time.

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How to download recorded video files to USB on Dahua NVR?

It is good to know how to download some recorded footage you want to view on your PC or laptop. The first thing to do is go to the main menu. It may ask you for your password first, so you must enter it.

You will see the backup option. Click Backup. When you go to the backup option, it immediately shows you something connected to the USB. In this case, the process offers you a USB drive connected to your NVR system’s back.

There is a USB port on the back of the NVR system and a USB port on the front. You can use either one of these USB ports. According to the manual, it can connect to an external hard drive and the USB port.

Some users needed help connecting to the USB port with the larger hard drives. Based on this information, we recommend you use a thumb drive if you have one. You can insert your thumb drive into the USB port, and there will be a pop-up window.

In this step, you can access the back file too. You will have 2 methods available. You can either go via the menu or put your thumb drive in. Go to the backup menu. You can file the backup. Both methods lead you to the same backup screen.

It is also to see the used or free storage of your device. It is possible to format the drive to make the storage lighter. Be careful because it is straightforward to format the drive suddenly.

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How to backup video from the NVR system to USB?

We want to tell you how to backup video from your NVR system to a flash drive or USB drive on a system running. This is one of the most practical features of the Dahua CCTV system, similar to other security camera systems.

Various systems use features similar to the NVR system. The first stage is logging into your system typically. There will be some boxes, and you can see the cameras on those boxes.

Then, right-click to go to the main menu. In this step, you need to enter your password. Then is the time to go to the backup option. You will see your USB drive name if you have plugged it into the NVR system.

You have to connect your USB drive directly to NVR, and then you can check the storage condition. It is possible to browse and select where to save the recorded files on your drive.

You can also format the drive if it is brand new or a drive with files on it, and you don’t want to keep any existing files. You can go to the format and perform the format step to bring it back to the new state with nothing.

After formatting, you will not need to choose the exact place for your recorded video. You only need to go back to the browse and select the folder. It is vital to check out the type of video. What kind of video are you trying to search for?

Do you want to search for an alarm, a motion, a motion and alarm, a general video, and an intelligent one? What stream do you want to search for? Typically, the mainstream is useful and practical for everyone.

Getting back up from videos in NVR

In case you need to get the backup, you need to consider the start and end times. You have to select the time of the demanded day. In this case, you can click the search button and observe your record channel.

You can decide which camera you want to pull the video by checking this channel. It can be easy if you are looking only at one particular camera. But if you are looking at multiple cameras, you have to select 3 or 4 or even all.

Generally, getting the backup is a relatively easy task, but it is better to get help from intelligent experts in this field of activity. The good news is getting backup is possible in the NVR system, so you don’t need to be worried about the deleted or lost videos.

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How do you access the lost or deleted videos in Dahua NVR?

This part will explain the detailed steps to recover smashed videos from Dahua NVR systems. It would help if you double-click to open the NVR video data recovery software.

You can use the top and best software module for NVR. It is time to start the process. In the first step, you have to know the image file of Dahua. Then, select the image file and select the partition.

Next, you can use deep analysis to detect the NVR brand. You will see the NVR spot list. Sometimes, as the user, you are unsure about the NVR brand, so you can click the analysis mode directly to recognize the NVR system.

Finally, you can find out the main program has recognized 2 possible brands for the available image file. Usually, you have to select the top one. Finally, click the demanded one and click the OK.

It is also possible to rename the task and click OK. You can overwrite the existing task if you have worked with these features before. Can you find out the detectable dates?

You can detect the demanded video within these available dates and then analyze them. It is also a good idea to check the analysis speed too. You have to wait until the analysis process is completed. The remaining time is available for you to see and observe.

Besides the recorded videos, you can also face the raw videos with extension names. Remember that you must wait because the whole process of analyzing and video carving is automatic. So you don’t need to do anything.

Check the log and the file window. After completing the analysis, you can switch to the file window and find all possible cameras and a long list of videos.

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How do we recover the deleted videos from the Dahua NVR system?

According to the previous part and the access method of recorded videos in the NVR system, recovering these lost videos will be relatively easy. You only need the analysis mode of the Dahua NVR system, and for this analyzing process, you have to use deep analysis.

If this step and process don’t work as you want, you can select the device and try the custom analysis to set up another task. You also can try to put a name with custom. To tell the difference between each task, like fast analysis, deep task, and custom task, you must know all the available options in the NVR system.

Usually, you can use the deep or custom task for the Dahua NVR system. Finally, you can switch back to the directory or log window. You will the witness of the almost complete progress.

The digital experts mostly use the online checksum, and they have the read-only option in the setting. You can tick the demanded one to ensure it is the original device with the read-only option.

Not any of the proper operations can affect the original devices. Another available option is adding checksum options. These features show why many people need digital engineers.

The standard data recovery engineers can help you if you find your lost video. Some users believe they don’t need the expert because ticking the other checksum options is much easier.

The analysis speed will become slower than the average speed. Finally, you can check channel one of your camera and see the recovered lost videos. You can also watch the preview video, which is useful and practical.

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How do we retrieve the deleted video from NVR?

Time is the main thing when trying to retrieve the deleted recorded video. Whenever you realize you have lost your videos, preventing the NVR from overwriting the deleted video is essential.

Note that recording and storing the new videos can decrease the chance of a successful retrieval. In addition, you have to check the backup storage. This feature can help you recover the lost or deleted video.

Some NVR systems have an automatic backup feature, which helps you retrieve lost and deleted videos. If you cannot recover the lost data, contact your NVR system’s technical support.

These experts can provide the best guidelines and information to retrieve your lost footage. You only need to share the details of your NVR system, its software version, and the type of video you lost.

There is another available option to retrieve the deleted video. You can use the recovery software of the NVR system. This software can support you retrieve the deleted video as soon as possible.

You must follow the instructions mentioned to utilize the software quickly and promptly. This software is compatible with the NVR system. It can also be practical in the installation process of the NVR system.

Don’t forget to get help from a professional assistant in this field of activity. These persons can help you in a unique process using the most advanced tools and devices.

Final thought

Deleting helpful videos from NVR can be harmful, mainly when the video contains important content. Based on the mentioned information, it is possible to recover and retrieve the deleted or lost videos from the NVR system.

This article has mentioned all the steps and processes of deleted video recovery. We also share some information about the backup process in the NVR system. You have to check the highlighted process and consider the chance of a recovery process.

Finally, retrieving is only sometimes an easy method for everyone, but you can experience the recovery process with the help of different available devices and options. Don’t worry about your deleted video; you can retrieve it easily via the NVR system. We’re Dahua UK Authorised partner providing Dahua products with the best price only for trade users.

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<p>The post Can I retrieve deleted CCTV footage from my Dahua NVR first appeared on NVR IPCAMERA SECURITY.</p>

I spent the last two weeks getting to know everything about these cameras and this thread will capture all this information. It will take me several weeks to document all the information so please be patient.

There are a variety of problems that I will try my best to explain and share the possible solutions. I have gotten pretty comfortable with these cameras and have purposely bricked them to various degrees of severity just to validate the recovery process. Most people “brick” their cameras trying to upgrade the firmware. This is not a serious issue and it can be corrected very easily. The camera runs an upgrade service on port 3800. The configTool always shows a default port of 37777 but this is not an issue as it can do the upgrade on port 3800 anyway. Change your port to 3800 and use a firmware file lsted below and you are back in business.

I will keep updating this post as I get more time to write all the details around recovery. I will also post links to over 40+ firmware files that and which cameras they will work with. It will take me a bit of time to capture all this information, so please be patient.

 How to Download and Prepare Firmware

This guide will show how to download and prepare the firmware file for a Dahua device.

Firmware files for Dahua devices can be found at Firmware by Device or the specific product page for the device

Firmware is typical provided in a ZIP file, a compressed file format

This file will contain the actual firmware file, which needs to be extracted from the ZIP file in preparation for the upgrade

Prerequisites

Video Instructions

Step by Step Instructions

Confirm the Model and current firmware of Dahua device

1. Enter the IP of the device into a browser

At the Web Login

Enter the Username and Password

Click Login

2. Click Info

3. Click Version

The Device Type will be displayed

The current System Version will be displayed

Download the firmware file for device from DahuaWiki

4. In a browser go to DahuaWiki.com

Under Specifications, Firmware, & Manuals

Click the device type (in this example Recorder)

5. Enter the device model into the field

6. The results will be filtered

7. Click the firmware icon to download the firmware file

8. The file will download

Extract the firmware file to local computer

9. Right click the Start Menu / Windows icon in the bottom left of the screen

Select File Explorer

10. Select Desktop

11. Click Home

Then click New folder to create a new folder to extract the contents of the firmware zip file

12. Find the created folder in the list, double click to open

13. Under the Downloads window of the browser, click ‘Show in folder’

A new File Explorer window should open containing the directory the firmware zip was downloaded to

Locate the file in the list

14. Right click

Select Cut

15. Select the window with the new directory

Right click in the window

Select Paste

The folder will appear in the directory

16. Right click the file

17. The contents of the zip file will appear in a new window

18. Click to select all files in the folder

Drag and drop the files to the created folder

The files will appear in the directory

The firmware file will appear in the directory ready to use

Unbricking your Dahua IP camera (Tips, Tricks & Firmware)

BRICKED CAMERA? How can you tell?

There are several types of “BRICKED” camera conditions and they have varying levels of severity and also varying levels of complexity for recovery. Most are simple and caused by bad firmware uploads. The worst will require a full rebuild of the partitions which load the kernel, software and all other data.

1. The first step in identifying the severity of your issue is to determine what still working on your camera. In order to do that, lets remove as many variables as possible to the troubleshooting process. If possible, connect the camera ethernet and PC ethernet on it’s own switch and make sure that no vlan tagging is enabled on the switch.

Next, you need to figure out if the IP address is still reacheable. Ping the last known ip address. The default address for most cameras is 192.168.1.108.

If you don’t know it you can use the arp/ping method to configure which adds as startic arp entry to a new ip address. (This feature is enabled on the camera by default)

2. Once you have a pingable IP, you need to know what services are still active on the camera. This can be done with a simple port scanner. I have added a link to below in tools.

3. Run the port scanner and record which ports are still open. In many cases port 23 and port 3800 will still be open. If this is your situation, it is a very simple fix. If no ports are open, you will need to do a full image load which is more complex.

The typical ports that you would see are:

23 – Telnet access

80 – Web User interface

443 – SSL

554 – Real time streaming port

3800 – Upgrade Deamon

5000 – UPnP

37777 – TCP Video streaming

37778 – UDP Video Streaming

42323 – Real time remote runner

Plus a whole bunch more of UDP ports and more TCP ports

REPAIR WITH PORT 3800

Download a step by step guide (DAHUA IP Camera Recovery v1.0.pdf) with screen prints @ http://tinyurl.com/lbl3up7

1A. If port 3800 is open you can connect with the Dahua Config tool (link below in tools). I tdefault to port 37777 but change it to 3800 as this port where the upgrade daemon is listening. Port 37777 is a redirect but it won’t work if your firmware has failed.

Launch the config tool and click on login button. Type the IP address , username and password then port 3800.

Open a know working firmware file and upload to the camera.

1B. If port 3800 is not open, go to the next step to enable port 3800.

2. If you have telnet access, you can login with putty. Link to putty below in tools. The default Web UI password is admin / admin.

In older firmware the telnet account is root / vizxv

In newer firmware the telnet account is admin / 7ujMko0+”web UI password” —> 7ujmko0admin

Once connected you can execute a ps command to see running processes. /usr/sbin/upgraded process is what listens on port 3800 for the firmware binary file.

There is also another copy in /var/tmp/

A useful tip for watching the upgrade process is to kill the “upgraded” process that is running and re-launch it in the foreground to watch the upgrade.

~#>ps

625 root 0:00 [mtdblock3]

630 root 0:00 [mtdblock4]

635 root 0:00 [mtdblock5]

772 root 0:00 [ubi_bgt7d]

776 root 0:00 [ubifs_bgt7_0]

790 root 0:00 /sbin/telnetd

798 root 0:00 [OSA_796_1]

860 root 0:00 syshelper elper 60

861 root 0:00 /usr/sbin/upgraded

869 root 0:00 [dsplogd]

870 root 0:00 [encode_guard]

889 root 0:00 [flush-ubifs_6_0]

923 root 3:29 ./VideoDaemon AEWB AF TVOUT

~#> kill -9 861

~#> /usr/sbin/upgraded

22:52:46|[crypt] crypt_open ok!

Name: upgraded, bulid date: Apr 19 2014 09:17:58, svn: 255

Fail to get env authcode!

@@@@ buf = PZC4MU056W00XXX

22:52:52|[pdc] WARN (MISC_ioctl|493): Get SdCard cfg failed !

UPGRADED_MSG: Can’t Open /mnt/mtd/Config/passwd

UPGRADED_MSG: Login success!

UPGRADED_MSG: Kill 976 successful

UPGRADED_MSG: reset_watchdog

UPGRADED_MSG: Receive A4(alarm)

UPGRADED_MSG: reset_watchdog

UPGRADED_MSG: Receive A1(alive package)

UPGRADED_MSG: reset_watchdog

UPGRADED_MSG: Received : 29868252, FileSize : 29868252

UPGRADED_MSG: Download Complete

UPGRADED_MSG: DoDownLoad success!

UPGRADED_MSG: Flash init success

UPGRADED_MSG: hwid file success!

Fail to get env native!

UPGRADED_ERR: LINE: 1074: invalid file: Install.lua

UPGRADED_MSG: zip file total size: 40900220

Fail to get env authcode!

@@@@ buf = PZC4MU056W00XXX

22:53:10|[pdc] WARN (MISC_ioctl|493): Get SdCard cfg failed !

UPGRADED_MSG: packet.name: SD6XXX, board.name: IPC-HFW4300S-V2

UPGRADED_MSG: packet.hardver: , board.hardver:

UPGRADED_MSG: packet.name: IPC-HX3XXX, board.name: IPC-HFW4300S-V2

UPGRADED_MSG: packet.hardver: , board.hardver:

UPGRADED_MSG: Verify version success

Header CRC Checking … OK

Image Name: kernel.img

Image Type: kernel.img (gzip compressed)

Data Size: 2546876 B, Bytes = 2.43 MB

Load Address: 0XC80000

Data CRC Checking … OK

Programing start at: 0XC80000

<5>UBIFS: un-mount UBI device 2, volume 0

<5>UBIFS: un-mount UBI device 4, volume 0

Upgrade : Complete Total 6%…

Header CRC Checking … OK

Image Name: partition-x.cramfs.img

Image Type: partition-x.cramfs.img (gzip compressed)

Data Size: 4160 B, Bytes = 0.00 MB

Load Address: 0X500000

Data CRC Checking … OK

Programing start at: 0X500000

Upgrade : Complete Total 6%…

Header CRC Checking … OK

Image Name: romfs-x.ubifs.img

Image Type: romfs-x.ubifs.img (gzip compressed)

Data Size: 7340096 B, Bytes = 7.00 MB

Load Address: 0X1200000

Data CRC Checking … OK

Programing start at: 0X1200000

Upgrade : Complete Total 24%…

Header CRC Checking … OK

Image Name: pd-x.ubifs.img

Image Type: pd-x.ubifs.img (gzip compressed)

Data Size: 1966144 B, Bytes = 1.88 MB

Load Address: 0X940000

Data CRC Checking … OK

Programing start at: 0X940000

Upgrade : Complete Total 28%…

Header CRC Checking … OK

Image Name: user-x.ubifs.img

Image Type: user-x.ubifs.img (gzip compressed)

Data Size: 21233728 B, Bytes = 20.25 MB

Load Address: 0X2200000

Data CRC Checking … OK

Programing start at: 0X2200000

Upgrade : Complete Total 80%…

Header CRC Checking … OK

Image Name: custom-x.ubifs.img

Image Type: custom-x.ubifs.img (gzip compressed)

Data Size: 1966144 B, Bytes = 1.88 MB

Load Address: 0X600000

Data CRC Checking … OK

Programing start at: 0X600000

Upgrade : Complete Total 85%…

Header CRC Checking … OK

Image Name: web-x.ubifs.img

Image Type: web-x.ubifs.img (gzip compressed)

Data Size: 5505088 B, Bytes = 5.25 MB

Load Address: 0X1A00000

Data CRC Checking … OK

Programing start at: 0X1A00000

Upgrade : Complete Total 99%… [libpdi] Read: blkIndex: 0,pageIndex: 1,byteIndex: 0 ,fLag: ff

Upgrade : Complete Total 100%… UPGRADED_MSG: will reboot system

Here you can see each partition being loaded wit the individual img files. I will write a quick how to on loading each one individually at a later time.

If you chose a valid firmware file, you will be back in working order. If you still have problems, repeat with another firmware file till you have a valid file. The IPC-HFW4300S-V2 is not natively compatible with all other 4300S firmware. I am in the process of writing a how to that explains how to over come this issue.

UNBRICK WITH UBOOT via SERIAL

NOTE: This section is coming soon… I’m gathering all the images I need for various camera types

OTHER USEFUL INFORMATION (to be sorted later)

The firmware consists of several images that are loaded into various partitions in flash in a UBI file system. You can load each partition separately if needed. More on this later…. (I’ll put a guide together on flashing and recovering partitions)

Once you telnet into the camera, there are number of useful binaries in the user shell that can help correct and diagnose some of the problems people are experiencing. One of the helpful steps is to kill the /var/tmp/upgraded process and run it in the foreground so you can see what is going on and easily capture error messaged. The /var/tmp/upgraded process is what opens the port 3800 and allows you to connect to the camera with the config tool if your web services have failed. There is also another copy in usr/sbin/.

Also, in there is a command to reset all the parameters back to factory defaults (username, password, ip address back to 192.168.1.108 etc.) This can be accomplished with /sbin/clearparam.

Another issue that people run into is the constant reboot issue. This can be caused by a failed process. The main application which provides all the camera capabilities (web interface, streaming, etc.) is /usr/bin/sonia. This process is what makes most firmware different from version to version (sort of). There are also changes to the web partition which contains the web server pages that /usr/bin sonia hosts on port 80. The sonia process is invoked by a shell script in init.d and if the process is killed, the camera reboots after a few minutes. This has cause many people issues when trying to “unbrick” the camera since you only have a few minutes between reboots.

To stop the reboots you can update the flash. There is a parameter called appauto that tells the camera to auto start /us/bin/sonia. If you want the camera to start and not invoke the shell script that launches sonia, you need to set appauto to 0. This will stop the camera from rebooting when sonia is not running.

This cam be accomplished by running ‘/sbin/appauto 0’. To turn it back on, just run /sbin/appauto 1. This writes the boot parameter in flash that the kernel reads before starting the process. You can check the current status of the appauto bootparameter with ‘cat /proc/dahua/bootpara’ It will only show what the parameter was when you booted up, so if you changes it you need to reboot to see the change in /proc/dahua/bootpara.

Realtime streaming URL – rtsp://192.168.1.108/cam/realmonitor?channel=1&subtype=0&proto=Onvif

You can change the subtype to 1 for the secondary stream also you can add user:password@ in front of the IP address if you have the permissions set requiring it.

You can use the HTTP API to configure some parameters that are not yet in the web UI. For instance, another member discovered he could enable NFS through the web UI in addition to the local SD card. This config is not possible through the web interface as you need to pick one or the other.

These documents details the API of Dahua video products (links provided to some of the versions below). Programmers or users can access and configure Dahua video products through the API. Every setting of the camera is available through the API whereas only a small number are available through the WEB interface. The document with version 1.10 is available with firmware version 2.0 and above. This document with version 1.20, 1.21, 1.22, 1.23,1.24,1,25,1,26,1,27,1,28 is available with firmware 2.210 and above.This document with version 1. 29 ,1.30, 1.31, 1.32, 1.33, 1.34, 1.35,

1.36 is available with firmware 2.210 and above.This document with version 1.37 is available with firmware 2.212, 2.4 and above.

I have also done a bit of testing around the tftp process that is invoked in u-boot that looks for upgrade_info_7db780a713a4.txt and failed.txt. I think with a little more work, I’ll figure out if there is a recovery method using tftp without serial access. This would be necessary if you lose telnet access and need to rebuild the kernel partition that hosts telnetd.

Tools

DAHUA IP Camera Recovery v1.0.pdf………………….. http://tinyurl.com/lbl3up7

Port Scanner ………………………………………….. http://tinyurl.com/q53pojg

Putty …………………………………………………….. http://tinyurl.com/lvbbmsq

Tftp Server …………………………………………….. http://tinyurl.com/m46wnhe

Dahua Docs & Tools

DAHUA_HTTP_API 1.0 .pdf ………………………………………… http://tinyurl.com/lb43lga

DAHUA_HTTP_API_1.23.pdf ………………………………………… http://tinyurl.com/lrwye3k

DAHUA_HTTP_API_FOR_IPC 1.28.pdf …………………………………. http://tinyurl.com/kskrcay

DAHUA_HTTP_API_FOR_IPC&SD-V1.36.pdf ……………………………… http://tinyurl.com/mooccf9

DAHUA_HTTP_API_FOR_IPC&SD-V1.37.pdf ……………………………… http://tinyurl.com/kvyddfp

DAHUA_HTTP_API_FOR_DVR_V1.29.pdf ………………………………… http://tinyurl.com/klc72tr

General_ConfigTool_Eng_V1.0.5.R.120428.zip …………………… http://tinyurl.com/mwlzbb3

General_ConfigTool_Eng_V1.06.1.T.120807.zip …………………… http://tinyurl.com/leudphu

General_ConfigTool_Eng_V1.07.2.R.130304.zip ………………….. http://tinyurl.com/obs5ud7

General_ConfigTool_Eng_V1.07.3.R.130701.zip ………………….. http://tinyurl.com/o6p628f <—- Use this one

General_ConfigTool_Eng_V2.00.0.R.140410.zip …………………… http://tinyurl.com/nbqtgev

Firmware Files

Firmware files are grouped by camera type and video signal (NTSC –> Eng_N / PAL –> Eng_P / or BOTH –> Eng_NP)

Files are ordered by version number with the latest Firmware in blue.

Files with DH_ prefix are DAHUA direct firmware files and those with General_ prefix are general release for OEM cameras but I’ve had good luck with both.

DH_IPC-HX1100_Eng_NP_V2.210.0000.3.R.20140416.bin ………………………………………….. http://tinyurl.com/m2jf3qv

General_IPC-HX3(2)XXX_Eng_N_V2.210.0001.0.R.20130517.bin ……………………………………….. http://tinyurl.com/q98zg9x

General_IPC-HX3(2)XXX_Eng_P_V2.210.0001.0.R.20130517.bin ………………………………………… http://tinyurl.com/nekapn3

General_IPC-HX3(2)XXX_Eng_NP_V2.210.0001.0.R.20130517.bin ……………………………………… http://tinyurl.com/p59ym6z

General_IPC-HX3(2)XXX_Eng_P_V2.211.0000.0.R.20130726.bin ………………………………………… http://tinyurl.com/my54r9z

General_IPC-HX3(2)XXX_Eng_N_V2.212.0000.0.R.20131206.bin ……………………………………….. http://tinyurl.com/lrvtm2z

General_IPC-HX3(2)XXX_Eng_P_V2.212.0000.0.R.20131206.bin ………………………………………… http://tinyurl.com/n9rv23n

General_IPC-HX3(2)XXX_Eng_N_V2.212.0001.0.R.20131224.bin ……………………………………….. http://tinyurl.com/l5kg2d9

General_IPC-HX3(2)XXX_Eng_P_V2.212.0001.0.R.20131224.bin ………………………………………… http://tinyurl.com/q6c2gox

DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.4.R.20140307.bin ……………………………………….. http://tinyurl.com/mnzx33h

DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.5.R.20140326.bin ……………………………………….. http://tinyurl.com/ke285w5

DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.6.R.20140419.bin ……………………………………….. http://tinyurl.com/mllzcox

General_IPC-HX3(2)XXX_Eng_P_V2.420.0000.0.R.20140414.bin ………………………………………… http://tinyurl.com/nftaogy

DH_IPC-HX3(2)XXX_Eng_N_V2.420.0000.0.R.20140414.bin ……………………………………………. http://tinyurl.com/ma5q64d

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.2.R.20130821.bin …………………………………………. http://tinyurl.com/pdcdmdk

General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.4.R.20130911.bin ……………………………………………….. http://tinyurl.com/pdoxjzj

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.9.R.20131217.bin ……………………………………………….. http://tinyurl.com/p3g4t54

General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.10.R.20140111.bin ……………………………………………… http://tinyurl.com/mnjpd79

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.12.R.20140225.bin ……………………………………………… http://tinyurl.com/nssnph6

DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.12.R.20140225.bin …………………………………………….. http://tinyurl.com/lcjr8xv

DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.16.R.20140421.bin …………………………………………….. http://tinyurl.com/k67gu9u

DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.18.R.20140429.bin ……………………………………………. http://tinyurl.com/n779scx

General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.21.R.20140613.bin ……………………………………………… http://tinyurl.com/qd2thhe

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.21.R.20140613.bin ……………………………………………… http://tinyurl.com/p8q75b4

General_IPC-HX5(4)XXX_Eng_N_V2.400.0000.0.R.20131231.bin ……………………………………………….. http://tinyurl.com/kmd7hu9

DH_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0000.0.R.20140419.bin ………………………………………….. http://tinyurl.com/mb75g2n

DH_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0002.0.R.20140621.bin …………………………………….. http://tinyurl.com/laj29k5

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0000.0.R.20140419.bin ………………………………….. http://tinyurl.com/mzw85fz

General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0000.0.R.20140419.bin ………………………………….. http://tinyurl.com/ov6krph

General_IPC-HX5(4)XXX_Eng_P_Stream3_P2P_V2.420.0000.0.R.20140419.bin …………………………… http://tinyurl.com/oxgblkq

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0002.0.R.20140621.bin ………………………………….. http://tinyurl.com/kejg3fv

General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0002.0.R.20140621.bin ………………………………….. http://tinyurl.com/pfmevdu

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0003.0.R.20140930.bin ……………………………………….. http://tinyurl.com/kchslos

General_IPC-HX5(4)XXX_Eng_N_V2.420.0003.0.R.20140930.bin ……………………………………………….. http://tinyurl.com/ok4f8fx

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0005.0.R.20141205.bin ………………………………………. http://tinyurl.com/qbrfg3k

General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0005.0.R.20141205.bin ………………………………….. http://tinyurl.com/ot99vgw

DH_IPC-HX8XXX_Eng_NP_V2.400.0000.2.R.20140506.bin …………………………………………………. http://tinyurl.com/lbar98x

I will also post the bare metal img files when I get some time which contain the firmware and all the img files including the update.img that can be used for serial recovery.

I have just started the process of uploading firmware… There are much more to come as well as many more camera models.

Also if you have any you want to share please PM me what you have and where I can link them to this thread.

Thanks to Euly for sharing firmware files!

IMPORTANT NOTE FOR IPC-HFW4300S-V2 CAMERAS

The new camera appears to have differences (a few that I already found) that makes some of the general firmware incompatible with them. I have found a workaround, but it is complex. I will try to summarize it in a separate thread in the following weeks. I will also repackage the newest firmware files in versions that will work for the V2 cameras. Stay tuned! In the meantime, you can use General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.21.R.20140613.bin or the PAL equivalent to recover your camera.

Well, that’s all I have time to share for now, but I’ll do my best to put together a comprehensive guide to the inner workings of these cameras and a guide to unbrick in any failed software situation.

Thanks and take care.

<p>The post Unbricking your Dahua IP camera (Tips, Tricks & Firmware) first appeared on NVR IPCAMERA SECURITY.</p>

TetherX Camera Setup Guide v2, Tether your video surveillance, alarm panels, network infrastructure and other IP or Serial devices to the cloud. Monitor the health of your sites, cloud record cameras and integrate with third party services.

The steps required to set up Samsung Cameras / DVRs and NVRs

Setting Correct Profiles

Please ensure you have 2 profiles configured on your device:

IP Cameras

Cameras are the easiest to set up and should work out of the box. If the cameras are not working for any reason, please try one of the following for the Analytics Path and Recording Path:

Multi-Sensor IP Cameras & Encoders

If your device is a multi-sensor camera or an encoder, please set the Analytics Path as follows:

NVR – Network Video Recorders

DVR – Digital Video Recorders

DVR recorders setup is similar to NVR setup with the following differences:

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Can I use TetherX alongside HikConnect?

Can I use Hik-Connect on my Hikvision cameras and recorders?

Yes.

Please make sure that stream encryption is switched off under Configuration > Network > Advanced Settings:

HikConnect stream encryption uses a proprietary mechanism which is not available to third-parties. Please note TetherX will encrypt the stream to the highest standards, for more information please see our security white-paper.

Note: If you are still getting a broken stream or no live view, please try updating the camera and/or recorder firmware to the latest. There are known issues that have been addressed by Hikvision.

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Live View – Technical Implementation Details

How TetherX implements live view to be compatible with all manufacturers

Introduction

The quality, latency and smoothness of live view streaming is dictated by many factors:

Available Streams from Cameras

Typically cameras will provide 2 video streams as well as the ability to request a single image. These limitations dictate what is and isn’t possible when it comes to both recording and streaming.

💡 Note: More expensive and speciality cameras will provide additional video streams and custom streams of crops/de-warps of the same image (e.g. 180 or 360 cameras).

The streams are usually accessed through RTSP and the images through HTTP. For example:

Formats

Transcoding vs Proxying

TetherX supports both transcoding and proxying/packaging. The differences between the two are as follows:

Transcoding is a process of taking the stream from a camera, decoding it and then re-encoding it into a different format. This is the ideal method to hit a specific requirement of Internet bandwidth and viewing size, but it is in most cases cost prohibitive as you need power hungry and expensive hardware to achieve.

​For context, a TetherBox Pico capable of recording 10 cameras will only be able to record 2 if transcoding (you can enable transcoding in TetherX by editing a camera and switching to the advanced tab).

Proxying & Packaging is what is used in most cases, where the original video stream is maintained but is packaged into different containers, for example .mp4 for video recording and .ts for local and high-def live streaming (see streaming technologies below).
​

This means that ultimately, you are at the mercy of the camera/recorder. If you need to open 16 cameras and each one is 1mbit, but your upload speed is only 10mbit, it will simply not work because the stream size cannot be adjusted without either:

Video vs Images

TetherX use a combination of images and video to achieve different goals. It is important to understand the differences and advantages/disadvantages of each, which in turn dictate when either is used in TetherX.

The main difference between image and video compression is every image is self contained, where every video frame is part of a stream. While you may skip an image, skipping a frame in a video stream leads to parts of the image breaking / disappearing:

Systems that ignore broken/skipped data (e.g. streaming over UDP) will show a broken image while many systems will simply show a loading spinner while they wait for the next key frame (which is controlled by the key-frame interval set on the camera/recorder, typically set to 1 second, or the same number as fps, but sometimes much longer).

Because each image is self contained, it is typically 5 to 25x larger in bitrate vs video at 25 images per second. It may initially seem obvious that video should be used when accessing remotely, however there are certain important underlying trade-offs that make it a much tougher question which needs to be evaluated on a case by case basis, according to the following:

Advantages of Images

Live View Streaming Technologies

TetherX uses all mainstream streaming technologies available and choses between them depending on the specific requirements and constraints:

How TetherX Does It

TetherX supports most streaming technologies and switches between them depending on context.

When local streaming (the TetherBox is able to detect if you are on the same network), if we are viewing less than 10 cameras simultaneously TetherX switches to LHLS (see above) to show the primary video stream from each camera at full resolution/frame-rate (assuming your viewing device is capable of displaying this many streams). If this is not working well for you, you are presented with a toggle to switch off High-def streaming to fall back to loading images.

When full screening a camera (double tap/click a camera), we assume you want the higher quality and we switch to the full primary stream. If your connection is not able to sustain this stream, we automatically fall back to loading images.

When viewing multiple sites / cameras over Internet in record mode, we switch to image viewing but we transcode/transize the images depending on the size of each live view box on your screen. This ensures that you are able to view many simultaneous cameras, the latency is lower than video, it automatically adapts to the available bandwidth and it does not impact recording quality. This does however mean a lower fps.

When viewing multiple sites / cameras over Internet in monitor mode, we proxy the connection directly to the image provided by the camera. This leads to a further lowering of fps but ensures the TetherBox can monitor the health of and provide live view of 10x more cameras than in record mode.

Learn more about using Live View in TetherX here.

How Hikvision iVMS Does it

Because of the constrains outlined above, in order to show smooth video in iVMS (and Dahua PSS) software, if the connection speeds both on site and viewing device cannot accommodate the streams, the software temporarily reconfigures the cameras to send a lower bitrate stream while keeping the resolution the same.

💡 Note: if you happen to kill the software at this point (or lose connection), this can cause the camera to permanently record in lower quality.

Because many cameras or recorders only support a single stream at above D1 resolution, this means that not only is the live view quality reduced, but also the video being recoded which can lead to losing critical video evidence.

In our testing, limiting the connection to 5mbit 200ms upload and streaming just 4 cameras in HD resulted in blocky and usable footage being recorded on the NVR. It also took over 10 seconds to get an initial image, however the motion was smooth (25fps) once loaded.

In comparison when using images (outside of the iVMS/PSS software), the images loaded almost immediately, the image quality was significantly higher, but the frame-rate was poor (3-4fps) – still sufficient for making decisions in a control room setting, but understandably disappointing in smoothness by comparison. (Note: higher fps can still be achieved by full screening a single camera on demand).

When viewing a smaller number of cameras from the same manufacturer on a single PC or phone, it looks impressive to have smooth 25fps video on iVMS/PSS/others. However, when dealing with 100+ or even 32 cameras, from different manufacturers, different firmware versions, with multiple users, across multiple sites, with differing and fluctuating bandwidths, you begin to appreciate the trade-offs and advantages/disadvantages of each approach.

💡 Note: This approach of custom code to adjust Hikvision camera settings to achieve smoother live view is only suitable if you do not care about recording quality and you are optimising for a single manufacturer with compatible models/firmware.

​TetherX is an open platform with a focus on convention over configuration, we prioritise the integrity of recorded footage above live view and we implement approaches that work across all recorders/cameras as well as viewing devices.

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Uniview / UNV Camera Setup Guide (for use with TetherX)

Using TetherX with Uniview / UNV Cameras

Summary

Uniview or UNV cameras should work out of the box in most cases. However please note depending on the age of the camera and firmware versions, the RTSP path may be different.

Please try the following paths:

3. Open the Advanced tab and enter the required Analytics Path and Recording Path. Please try all the paths given as examples above.

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Camera Setup Checklist

Adding IP cameras to TetherX Please note your camera may have a different interface and options may be located in a different part of the interface. Please refer to the camera manual if you are not able to find the relevant option.

Network

Set a Static IP

Set camera to unused IP on 192.168.88.x network
set DNS/Gateway to 192.168.88.100

Important: Although it’s possible to configure your camera with DHCP, and TetherBox is capable of detecting any IP changes, we strongly advise against this practice for security reasons. This setting can potentially allow the camera to connect directly to the internet, raising a range of security issues. These include unauthorised access through back doors, or the risk of security holes in the camera’s firmware if it’s not updated regularly.

Video & Audio

Recording Stream (primary)

Analytics Stream (secondary)

Conditions

.

Audio (optional)

Date & Time

One option is to disable time from being displayed in the camera at all. You generally do this under OSD settings. If you do wish time to be displayed in the image, you need to set the following:

<p>The post TetherX Camera Setup Guide v2 first appeared on NVR IPCAMERA SECURITY.</p>

How to Change the Password on a 5.0 UI IP Camera

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IPCamera/Change Password 5.0 UI

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

Dahua IP Camera 5.0 UI Setup

How to Set the Date and Time on a 5.0 UI IP Camera

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IPCamera/Set Date and Time 5.0 UI

Description

This guide will show you how to set the Date and Time on a IMaxCamPro IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set the IP to Static on a 5.0 UI IP Camera

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IPCamera/Set IP to Static 5.0 UI

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a ImaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

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IPCamera/Configure Recording SD Card 5.0. UI

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

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IPCamera/Playback Recording SD Card 5.0. UI

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

IPCamera/Password Reset 5.0. UI

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IPCamera/Password Reset 5.0. UI

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

IP Camera Basic Info

Important Safeguards and Warnings

1．Electrical safety All installation and operation here should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation.

2．Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.

3．Installation

4．Qualified engineers needed All the examination and repair work should be done by the qualified service engineers. We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. This series product shall be transported, storage and used in the specified environments.

6. Accessories Be sure to use all the accessories recommended by manufacturer. Before installation, please open the package and check all the components are included. Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery Improper battery use may result in fire, explosion, or personal injury! When replace the battery, please make sure you are using the same model! Before your operation please read the following instructions carefully.

Hardware Installation and Connection

Note: All the installation and operations here should conform to your local electric safety rules.

1. Check Unpacked NVR When you receive the NVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then you can open the box to check the accessories. Please check the items in accordance with the list (Remote control is optional). Finally you can remove the protective film of the NVR.

2. About Front Panel and Rear Panel For detailed information of the function keys in the front panel and the ports in the rear panel, please refer to the User’s Manual included in the resource CD. The model label in the front panel is very important; please check according to your purchase order. The label in the rear panel is very important too. Usually we need you to represent the serial number when we provide the service after sales.

3. After Remove the Chassis Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.

4. Important：Please turn off the power before you replace the HDD. You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher. Usually we do not recommend a PC HDD. For detailed operation instruction, please refer to the User’s Manual included in the resources CD.

1. Use the screwdriver to loose the screws of the rear panel and then remove the front cover.

2. Put the HDD to the HDD bracket in the chassis and then line up the four screws to the four holes in the HDD. Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket

3. Connect to the HDD data cable to the main board and the HDD port respectively. Loosen the power cable of the chassis and connect another end of the power cable to the HDD port.

4. After connect the cable, put the front cover back to the device and then fix screws of the rear panel.

<p>The post Dahua IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

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As a world-leading video-centric AIoT solution and service provider, Dahua has a lot in store for us in terms of making camera installation simple, quick and user-friendly. Its recently launched 5E initiative focuses on user-centered design and aims to provide customers with efficient operations, cost reduction, security guarantees, and value enhancement. Easy Installation, one of Dahua 5E’s key components, refers to easy hardware installation and easy software deployment. For hardware, Dahua constantly optimizes their structural design, tools requirements, guide materials, process safety, etc., so as to improve the hardware’s ease of installation. For software, Dahua continuously optimizes their accessibility, flexibility, complexity, and correctness, thus enhancing the easy installation of software products.

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Here are some of the highlights of Dahua 5E’s Easy Installation:

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Dahua PTZ

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Pain Points:

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Solutions:

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Application Scenarios: retail store, villa

Dahua Easy Installation Manual v1

Also Read : DAHUA IP Camera 5.0 UI Setup

Dahua Easy Installation Manual v1.

Dahua IPC

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Pain Points:

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Solutions：

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Application Scenarios: cafe, parkland

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Dahua ITC Cardan Bracket 8019

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Pain Points:

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Solutions:

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Application Scenarios: highway, urban roads

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HDCVI

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Pain Points:

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Solutions:

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Application Scenarios:

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What is Symmetric Encryption Algorithm?

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In the modern stage of cryptography, the concept of key secrecy was introduced, giving rise to a new encryption algorithm paradigm called symmetric encryption algorithm.

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Symmetric encryption algorithm, also known as single-key algorithm, is characterized by the use of an identical key for both encryption and decryption. They can be broadly classified into two major types: sequence ciphers (also known as stream ciphers) and block ciphers.

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The core of stream cipher encryption is the key (also known as the seed key) that goes through a key stream generator to produce a key stream. This key stream is then XORed with the plaintext byte stream to obtain the ciphertext byte stream, encrypting one bit or one byte of the data stream at a time. The encryption process is illustrated in Figure 1.

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Figure 1: Steam Cipher Encryption/Decryption Process

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The core of block cipher encryption is to divide the plaintext data into fixed-length blocks and encrypt them using a key, resulting in ciphertext blocks. The plaintext is encrypted on a byte-by-byte basis. The process is illustrated in Figure 2.

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Figure 2: Block Cipher Encryption/Decryption Process

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Block cipher encryption is achieved by grouping the plaintext. To enhance the security in the encryption process and facilitate grouping, two key points are usually considered: encryption modes and padding modes. As for the specific selection of encryption mode or padding mode, it often depends on practical application scenarios, required security strength, and other factors.

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The introduction of encryption modes mainly considers whether there should be any correlation between different blocks or whether each block should be encrypted independently. Different encryption modes represent different iteration methods used in the encryption process of plaintext blocks. Table 1 provides the advantages and disadvantages of using different encryption modes.

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Table 1: Comparison of Several Encryption Modes

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The introduction of padding modes mainly addresses the issue of plaintext that is not a multiple of the specified block size. In such cases, the remaining bits need to be padded to match the algorithm’s specified block size. During encryption, the plaintext is padded, and during decryption, the padding needs to be removed according to the same padding mode. Table 2 presents several common padding methods in block ciphers.

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Table 2: Comparison of Several Padding Methods

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Symmetric encryption algorithms encompass various algorithms, such as RC4 and ZUC for stream ciphers, and DES, 3DES, and AES for block ciphers. They are mainly used to address issues related to secure transmission, secure storage, and have a wide range of applications. However, these algorithms also have drawbacks, such as difficulties in key distribution and the inability to provide non-repudiation, which restrict their application in certain scenarios.

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<p>The post Dahua Easy Installation Manual v1 first appeared on NVR IPCAMERA SECURITY.</p>

Once you have the NAS setup you can come back to this post and follow the steps below:
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Step 1: Login to your Synology NAS via a browser​

Step 2: Click the Package Center icon​

Step 3: Search for and install the Surveillance Station software (it should be on the home page of the package center, if not you can use the search bar to find it)​

Step 4: Click the Synology main menu at the top left of your screen and open the newly installed Surveillance Station software​

Step 5: Click the IP Camera icon​

Step 6: Click the add button when the new window open and then click add camera from the drop-down​

Step 7: Select Quick Setup and then click the next button​

Step 8: Enter the camera details manually or click the Search icon next the IP Address box​

Step 9: Check both the Synology Supported Cameras and ONVIF lists (some camera models are not directly supported by Synology, but as long as the camera is ONVIF compliant you should be able to add it to the Surveillance Station software)​

Step 10: Select the camera you want to add from one of the lists and click OK​

Step 11: Check that all the camera details are filled in, including the cameras username & password (also give the camera a unique name to help you identify it from other cameras)​

Step 12: Click the Test Connection button and if the test is successful you’ll get a green tick and a live shot from the camera, you can then click Finish and the camera will be added to your Synology NAS​

If the test is not successful you will have to go back and check the camera’s settings are correct, the most common problem is that the camera has an IP address that is not on your network, after you have followed our instructions from a previous video on how to change the IP address you should get a successful connection and be able to add the camera.

How To Install Synology Surveillance Station

Read Also : Dahua NVR Troubleshoot All Series

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If you need more help with installing Surveillance Station and adding an IP Camera to your Synology NAS you can watch this video:

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Synology NVRs and VisualStation​

NVR1218, DVA1622, DVA3221, VS360HD

NVR’s (Network Video Recorders) are a neccessary part of any security setup.
They work to store, playback and support the live feed of security footage from connected IP Cameras, and with Synology, can offer even more.

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Offering a range of Network Video Recording solutions, from their energy efficient NVR1218, and compact VS360HD, to their deep learning, AI powered DVA series, Synology’s selection of NVRs were designed to appeal to a range of different users and applications.
At Use-IP you can now choose from these four Synology NVRs and decide which is best suited for your needs.
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NVR1218​

The Synology NVR1218 is a 2-Bay (Reaching a max. of 7 bays, with an Expansion unit) Network Video Recorder, able to support a max. of 12 IP camera channels.
Its design is also fit for a PC-less experiance (only needing to be connected to a monitor) and can be accessed remotely, via Synology’s Surveillance Station, or, DS cam mobile application (allowing for Live view, playback, adjustments, and notifications, on a mobile device).

Key Features:
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Deep Learning NVR (DVA) Series​

The Deep Learning NVR Series combines the Management features of Synology’s Surveillnace Station, with Advanced Analytics, designed to fit deployments of all sizes.
Intelligent Analytics – Included in DVA NVRs to strengthen on-premises security, offering deep learning algorithms and detection profiles
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Users can choose between the more compact design of the DVA1622, or the larger storage of the DVA3221, the key features of which are both listed below.
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DVA1622

DVA3221​

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The DVA Series NVRs also come equipped with the use of Dynamic Maps, allowing for improved situational awareness, and to help users to determine camera/event locations, and provide instant access to video feeds for more efficient site monitoring. This also includes the features listed below:​

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VisualStation

VS360HD
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Synology’s VisualStation offers a PC-less, live view and playback solution, for your surveillance footage, with the ability to work in mobile environments.
Designed to work as a companion system, the VisualStation also offers an ultra-compact design, and features Synology SurveillanceStation live view and management tools. It is a perfect alternative for a Video recording solution, for users facing budget or space constraints.

Key Features:
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How It Works:
Plug in an Ethernet cable, connect the VisualStation to a LCD-monitor or TV, log into the Synology SurveillanceStation – and its all set up, for quick and easy use.
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The VS360HD is also equipped for use in harsh and mobile environments. With a design free from mechanical moving parts, the VisualStation is more resistant against vibration and hardware failure, than other Network Video Recording solutions.
Its design also features a solid outer case, built to keep it running in industrial temperature ranges (-20°c ~ 50°c)
This is what makes the Synology VisualStation both a cost effective, and reliable system, for any user.

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Synology NAS/SAN Systems​

Synology’s Data Storage/Management Systems come in a range of styles and sizes, each designed to fit different user needs. Being able to appeal to a range of users and suitable for numerous applications, Synology’s NAS/SAN Systems are an ideal addition to any personal data management, business data management, or security setup.
Choose from Synology’s range of NAS types; RackStations, DiskStations, FlashStations, and more.​

What is a NAS?​

NAS = Network Attatched Storage.
A NAS is a device that provides users with a networked location to store their data, and are designed to be equipped for use at home or for businesses (or other applications).
But a Synology NAS has even more to offer, as they are designed to offer private cloud storage, backup systems, and secure file sharing.
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Benefits For Home Use

The DiskStation Manager 7.0​

The DiskStation Manager is the operating system for Synology NAS systems, it was designed with focus on reliability and impressive performance, and offers users a wide range of data management features.​

Users can also feel secure when using their Synology NAS, as the DiskStation Manager offers Secure Sign-in, with app-based login approval, hardware security keys, and 2-factor authentication options. Keep your data, and your data management, as secure as possible.

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Data Backup Solutions​

With the DiskStation Manager as its operating system, a Synology NAS will also offer users a selection of effective and reliable backup solutions, which include:
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Active Backup for Business
Expands user data protection with agent-based Linux backup, possible for five major distributions, and AES-256 encryption.

Active Backup for Microsoft 365 / Google Workspace
Maintain offsite copies and restart backup tasks in a different location.

Hyper Backup
Protect data with backup support for DSM settings and 12 additional software packages.

Synology C2
Synology’s Cloud Storage Solution
Back-up NAS data to the cloud (with Hyper backup), and, sync requested data between C2 storage and branch offices (with Hybrid share)
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Synology NAS Systems also include the Btrfs File System, that allows for even more backup solutions, so users can keep their data as secure as possible (keeping data safe even in the event of data corruption or system failure). These Solutions include:
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Synology’s NAS Lineup
Now Avaliable at Use-IP​

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RackStations​

A selection of Rackmount style NAS Systems.
Synology RackStations offer impressive performance and large storage space, all in a rackmount design.
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XS+/XS Series – RS4021xs+, RS3621xs+, RS3621RPxs, RS1619xs+
+ Series – RS422+, RS820+, RS820RP+, RS1221+, RS1221RP+, RS2421+, RS2421RP+, RS2821RP+
Value Series – RS819
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DiskStations​

A style of NAS perfect for a Desktop application.
Synology DiskStations range from being compact storage solutions for Business environments, to being an ideal starting point for Home users.
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XS+/XS Series – DS3622xs+, DS1621xs+
+ Series – DS220+, DS420+, DS620slim, DS720+, DS920+, DS1522+, DS1621+, DS1821+, DS2422+
j Series – DS220j
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FlashStations​

Synology’s FS Series, with an All Flash Array, Rackmount design.
Synology FlashStations offer uncomromising performance, and solid-state drives. Perfect for more demanding applications, and to accelerate Business operations.
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FS Series – FS6400, FS3600, FS3400, FS2500

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SA, HD, and, UC Series​

All in a Rackmount style, these NAS systems appeal to a range of storage requirements.​

SA Series – Offers a Scalable storage solution (ideal for enterprises) with high-performance and capacity requirements. – SA3600, SA3400, SA3200D
HD Series – Offers a High-density SAS Storage server, designed for Rapid data scaling, optimizing operational efficiency, and IT infrastructure.- HD6500
UC Series – Offers a dependable high-avaliability SAN Storage solution, fit for iSCSI and FC environments. – UC3200

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Expansion Units​

Synology NAS/SAN Systems can also be expanded, with compatible Synology Expansion Units.
Increase your storage space by adding additional drive bays, using a range of Expansion Unit models, also avaliable at Use-IP

FX2421 – Expansion for FS6400, FS3600, and, FS3400
RX6022sas – Expansion for HD6500
RXD1219sas – Expansion for SA3200D and UC3200
DX1222 – Expansion for DS3622xs+ and DS2422+
RX1222sas – Expansion for SA3600 and SA3400

<p>The post How To Install Synology Surveillance Station first appeared on NVR IPCAMERA SECURITY.</p>

Disable audio recording on Dahua Recorder

Description

This article is to show how to disable audio function in Dahua IP camera that connected to Dahua NVR.

Video Instruction

Step by Step Instruction

1. Login to Dahua recorder from local system interface.

2. Under Settings, click on Camera.

3. Go to Encode.

4. Select the camera channel.

5. Click on More.

6. Click on the toggle to turn off Audio. Click OK.

7. Click Save.

Dahua NVR Troubleshoot All Series

Read Also : Tuya Camera User Guide Ultimate Manual

Disable audio on Dahua IPC that connected to Dahua NVR

This article is to show how to disable audio function in Dahua IP camera that connected to Dahua NVR.

Video Instruction

Step by Step Instruction

Step by Step Instructions

1. Login to Dahua NVR Web GUI using Internet Explorer.

2. Click on Settings > Camera.

3. Click on Camera list (Some recorder will label it as Registration)

4. Find the camera channel you want audio to be disable, click on E Internet Explorer icon.

5. It will take you to the login page of Dahua IP Camera. Login with Camera credential.

6. Go to Settings > Camera > Audio. By default the Audio settings is enabled.

7. Click on the checkmark to uncheck on both main and substream.

8. Click Save.

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No Audio from Live Feed

There are following possibilities:

1. Make sure your audio on the computer or television is enabled and working by playing music or watching a video with audio online. You should see this audio meter change when playing music or video on the computer/television.

2. Once you have confirmed your audio is working on your speaker, and if you still can’t hear from your Live Feed, check your connections. If you are using an external microphone that plugs into the camera, please make sure you are supplying power to since the camera does not. See picture below:

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3. If your connections and power are in order but you still cannot get audio from your live feed, log into your IP Camera or NVR and change the following settings.

4. If you are accessing your audio feed from a computer also make sure you have the speaker symbol enabled to enable audio from the Live Feed.

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There is Audio from Live Feed, No Audio During Playback

There are following possibilities:

1. Make Sure your camera with a microphone is working via live stream, please follow the NoAudio guide for details.

2. After ensuring you are receiving an audio feed, log onto your NVR and make sure your encoding setup is correct (Setup>Image>Encode>) and make sure your are on the right channel where the camera has a working microphone. Now make sure audio is enabled for either or both the Main Stream and Sub Stream (whichever you are recording on)

3. Also make sure your camera is scheduled to record during specified operation.

4. Also make sure your camera is set to record

5. Now playback a recording of a camera that had picked up audio, you can also simulate this by making noise by the microphone and playing that segment back. Also make sure that the Volume button is not on mute and is turned all the way up during playback.

There is no HDMI output.

Video Loss 1 Camera

There are following possibilities:

Video Loss on Multiple Cameras

There are following possibilities:

Camera Feed is Blurry or Distorted

There are following possibilities:

Video is distorted when searching local records.

There are following possibilities:

Explanation:

1. If Video quality setup is too low then reconfigure video quality setup.

2. If Program read error, bit data is too small. There is mosaic in the full screen. Please restart the DVR to solve this problem.

3. If HDD data ribbon error then replace ribbon.

4. If HDD malfunction then replace HDD.

5. If DVR hardware malfunctions then replace hardware.

Remote control does not work.

There are following possibilities:

Explanation:

1. If Remote control address is not correct then find the correct address.

2. If Distance is too far or control angle is too small then shorten the distance or fix control angle.

3. If Remote control battery power is low then replace battery power.

4. If Remote control is damaged or DVR front panel is damaged then replace remote control or DVR front panel.

System does not boot

There are following possibilities:

NVR Randomly Rebooting or Shutting Down

Issue: NVR Randomly Rebooting or Shutting Down

There are following possibilities: Explanation:

1. If Input voltage is not stable or it is too low, then change the power supply and cable.

2. If HDD malfunction or something wrong with the ribbon, then replace the HDD or the ribbon.

3. Button power is not enough, then add more button power.

4. If Front video signal is not stable then check and adjust front video signal.

5. If Working environment is too harsh, too much dust then clean it.

6. If Hardware malfunction then replace hardware.

How to set the date and time

Time display is not correct.

There are following possibilities: Explanation:

Step by Step Instructions

1. Make sure the “Time Zone” is set correctly.

GMT stands for Greenwich Mean Time.

2. Setup DST, if applicable.

3. “Sync PC” if all else fails.

4. Click, “OK” to save your changes.

Burn error /USB back error.

Explanation:

1. If Burner and NVR are in the same data cable, then separate them.

2. If System uses too much CPU resources. Then please stop record first and then begin backup.

3. If Data amount exceeds backup device capacity which may result in burner error. Then please delete data.

4. If Backup device is not compatible, please change backup device.

5. If Backup device is damaged, please change backup device.

<p>The post Dahua NVR Troubleshoot All Series first appeared on NVR IPCAMERA SECURITY.</p>

DAHUA NVR Interface Setting Network

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TCP/IP

The single network adapter interface is shown as in Figure 4‑99 and the dual network adapters interface is shown as in Figure 4‑100.

DAHUA NVR Network Interface Setting

Read More : DAHUA IP Camera 5.0 UI Setup

Note: The dual-Ethernet port series support the above three configurations and supports functions as multiple-access, fault-tolerance and load balancing.

The following MTU value is for reference only.

After completing all the setups please click save button, system goes back to the previous menu.

Connection

The connection setup interface is shown below:

Important: System needs to reboot after you changed and saved any setup of the above four ports. Please make sure the port values here do not conflict.

WIFI

Note: This function is for some series product only.

The WIFI interface is shown as below. 

Please note:

After device successfully connected to the WIFI, you can view the hotspot name, IP address, subnet mask, default gateway and etc. Right now system support TOTOLINK_N2200UP module.

3G

3G setup interface is shown as below. 

Please refer to the following contents for the parameter information.

It is to display current wireless network signal intensity such as EVDO, CDMA1x, WCDMA, WCDMA, EDGE and etc.

PPPoE

PPPoE interface is shown in the above image. Input “PPPoE name” and “PPPoE password” you get from your ISP (Internet service provider). Click save button, you need to restart to activate your configuration. After rebooting, NVR will connect to internet automatically. The IP in the PPPoE is the NVR dynamic value. You can access this IP to visit the unit.

DDNS

DDNS setup interface is shown below.

You need a PC of fixed IP in the internet and there is the DDNS software running in this PC. In other words, this PC is a DNS (domain name server).

In network DDNS, please select DDNS type and highlight enable item. Then input your PPPoE name you get from you IPS and server IP (PC with DDNS). Click save button and then reboot system.

Click save button, system prompts for rebooting to get all setup activated. 

After rebooting, open IE and input as below: http：//(DDNS server IP)/(virtual directory name)/webtest.htm e.g.: http：//10.6.2.85/NVR _DDNS/webtest.htm.) 

Now you can open DDNSServer web search page.

Please note DDNS type includes: CN99 DDNS, NO-IP DDNS, Quick DDNS, Dyndns DDNS and sysdns DDNS. All the DDNS can be valid at the same time, you can select as you requirement.

Private DDNS function shall work with special DDNS server and special Professional Surveillance Software (PSS).

Quick DDNS and Client-end Introduction

1) Background Introduction

Device IP is not fixed if you use ADSL to login the network. The DDNS function allows you to access the NVR via the registered domain name. Besides the general DDNS ,the Quick DDNS works with the device from the manufacturer so that it can add the extension function.

2) Function Introduction

The quick DDNS client has the same function as other DDNS client end. It realizes the bonding of the domain name and the IP address. Right now, current DDNS server is for our own devices only. You need to refresh the bonding relationship of the domain and the IP regularly. There is no user name, password or the ID registration on the server. At the same time, each device has a default domain name (Generated by MAC address) for your option. You can also use customized valid domain name (has not registered.).

3) Operation

Before you use Quick DDNS, you need to enable this service and set proper server address, port value and domain name.

Except default domain name registration, you can also use customized domain name (You can input your self-defined domain name.)  After successful registration, you can use domain name to login installed of the device IP.

Important

UPnP

The UPNP protocol is to establish a mapping relationship between the LAN and the WAN. Please input the router IP address in the LAN.

Double click one item; you can change the corresponding mapping information.

Important:

When you are setting the router external port, please use 1024~5000 port. Do not use well-known port 1~255 and the system port 256~1023 to avoid conflict.

For the TCP and UDP, please make sure the internal port and external port are the same to guarantee the proper data transmission.

IP Filter

You can add IP in the following list. The list supports max 64 IP addresses. System supports valid address of IPv4 and IPv6.

Please note system needs to check the validity of all IPv6 addresses and implement optimization.

After you enabled trusted sites function, only the IP listed below can access current NVR.

If you enable blocked sites function, the following listed IP addresses can not access current NVR.

Note:

EMail

The email interface is shown as above.

Please note system will not send out the email immediately when the alarm occurs. When the alarm, motion detection or the abnormity event activates the email, system sends out the email according to the interval you specified here. This function is very useful when there are too many emails activated by the abnormity events, which may result in heavy load for the email server.

FTP

You need to download or buy FTP service tool (such as Ser-U FTP SERVER) to establish FTP service. Please install Ser-U FTP SERVER first. From “start” -> “program” -> Serv-U FTP Server -> Serv-U Administator. Now you can set user password and FTP folder. Please note you need to grant write right to FTP upload user.

You can use a PC or FTP login tool to test setup is right or not. For example, you can login user ZHY to H140H140H140HTUFTP://10.10.7.7UTH and then test it can modify or delete folder or not.

System also supports upload multiple NVRs to one FTP server. You can create multiple folders under this FTP.

Please highlight the icon in front of Enable to activate FTP function. Here you can input FTP server address, port and remote directory. When remote directory is null, system automatically create folders according to the IP, time and channel. User name and password is the account information for you to login the FTP.

File length is upload file length. When setup is larger than the actual file length, system will upload the whole file. When setup here is smaller than the actual file length, system only uploads the set length and auto ignore the left section. When interval value is 0, system uploads all corresponding files. After completed channel and weekday setup, you can set two periods for one each channel. Click the Test button, you can see the corresponding dialogue box to see the FTP connection is OK or not.

Multicast

Here you can set a multiple cast group. Please refer to the following sheet for detailed information.

-224.0.0.0-239.255.255.255

-“D” address space

-224.0.0.0-224.0.0.255

-TTL=1 When sending out telegraph

-For example

224.0.0.13 PIMv2 router

-239.0.0.0-239.255.255.255

-Private address space

Except the above mentioned addresses of special meaning, you can use other addresses. For example:

Multiple cast IP: 235.8.8.36

Multiple cast PORT: 3666.

After you logged in the Web, the Web can automatically get multiple cast address and add it to the multiple cast groups. You can enable real-time monitor function to view the view.

Please note multiple cast function applies to special series only.

Alarm Center

This interface is reserved for you to develop.

Auto Register

This function allows the device to auto register to the proxy you specified. In this way, you can use the client-end to access the NVR and etc via the proxy. Here the proxy has a switch function. In the network service, device supports the server address of IPv4 or domain.

Please follow the steps listed below to use this function.

Please set proxy server address, port, and sub-device name at the device-end. Please enable the auto register function, the device can auto register to the proxy server.

Important

Do not input network default port such as TCP port number.

1) The proxy server software developed from the SDK. Please open the software and input the global setup. Please make sure the auto connection port here is the same as the port you set in the previous step.

2) Now you can add device. Please do not input default port number such as the TCP port in the mapping port number. The device ID here shall be the same with the ID you input previously. Click Add button to complete the setup.

3) Now you can boot up the proxy server. When you see the network status is Y, it means your registration is OK. You can view the proxy server when the device is online.

Important

The server IP address can also be domain. But you need to register a domain name before you run proxy device server.

P2P Setting

The P2P interface is shown in the above image. You can visit www.easy4ip.com to scan the QR code to login.

Easy Space

This function allows you to upload motion detec record or snapshot image to the dropbox and etc.

The easy space interface is shown above. 

Please select the easy space address from the dropdown list and then input corresponding user name and password.

Note

Switch

The built-in switch function is for product of PoE port.

It is for you to set IP address, subnet mask, gateway and etc of the Switch.

From Main menu->Setting->Network->Switch, you can set switch IP address, subnet mask, gateway and etc.

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<p>The post DAHUA NVR Network Interface Setting first appeared on NVR IPCAMERA SECURITY.</p>

DAHUA IP Camera 5.0 UI Setup

How to Change the Password on a 5.0 UI IP Camera

Description

This guide will show you how to modify an account’s password on an IP Camera with the 5.0 User Interface. Please remember to change the passwords on all of the accounts to insure maximum security. Also, to ensure a higher level of security please use passwords with these requirements:

Example: HIgh91!?

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

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How to Set the Date and Time on a 5.0 UI IP Camera

Description

This guide will show you how to set the Date and Time on a Dahua IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

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<p>The post DAHUA IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>