Intro

You’re Not Alone

Installation can be hard. We’re happy to talk it over with you or take over a DIY project that you’ve realized needs professional installation. Our support hours are from 9AM-7PM Monday – Friday (EST) and we are available via chat, email, phones, and remote PC screen-sharing, if you need any help. You can reach us at 866-414-2553.

Disclaimer: The laws governing cable and wire installation can vary from state to state and sometimes even counties and cities pass specific, unique laws regarding cabling; these state, county and city laws are too complex for us to explain. This page is not a how-to installation guide, as we cannot keep up with local laws.

Although we now offer installation, locally, we started as a DIY-only company, and we primarily serve those adventurous types who want to run the cable for themselves. Even so, we get asked about do-it-yourself installation all the time…. We wanted to post a few of our standard answers here.

Part 1

Don’t Start a Fire or Shock Yourself

Electricity Can Kill You; Avoid Electrical Lines!

Never strap, staple or otherwise run networking cable to conduit or raceways carrying electrical current. Never run any cable within 2 inches of Class I electrical lines, lighting, fire alarm, or power lines or devices.

Give a Wide Berth to High Voltage Devices or Lines

Never run any cable within 6 feet of a conductor or fuse box. A minimum 5-inch distance is required from any fluorescent lighting fixture or power line over 2 kVA and up to 24 inches from any power line over 5 kVA. If unsure about the a device or line, consult an electrician. Route cable away as far as you can from large motors, generators, induction heaters, arc welders, x-ray equipment, and radio frequency, microwave or radar sources. NEC/NFPA 70, Article 800-52

Protect it from Future Physical Damage

You might want to put a nail or screw in later and don’t want to puncture your cables, so when a cable, raceway, or soft conduit (anything you can puncture) is installed parallel to framing members (joists, rafters, or studs), furring strips, or crown molding, keep the cable at least 32 mm (1.26 inches) from the edge. NEC 300.4(D)

Don’t Leave it Dangling – Secure Your Cables

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but you have to secure it somehow. NEC 800.24; 300.11

Use Plenum rated cable in Areas with Airflow

If you are going to run cables through an area which is used by your heating, air circulation, or air conditioner systems (such as above a drop ceiling in an office), you must use Plenum rated cables, which have a special insulation that has low smoke and low flame characteristics. When securing cable in Plenum required areas, make sure your straps, cable ties, and similar fittings also are plenum rated. NEC 830; NFPA 90A

National Rules – Consult your local laws

These guides are meant to familiarize our clients with the national requirements as expressed in the National Fire and Alarm Signaling Code and the National Electrical Code. Your state or local laws may differ. If you live outside the USA, consult your governmental laws. Don’t consider this your only resource.

Turn the Breaker Power OFF

Any time that you will be drilling or cutting into your wall, you want to turn the power off. You don’t want to drill into a hidden electrical line. You probably already know this, but our lawyers insisted.

Wear Safety Goggles

Any time that you are drilling, you want to wear safety goggles and hearing protection, like ear plugs.

Security Camera Installation Guides v2

Part 2

Drilling through Different Materials

Sheetrock (most interior walls)

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of sheetrock.

Wood

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of wood.

Stucco

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of stucco.

Brick and Masonry

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of brick.

Concrete

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of concrete.

Metal Siding

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of metal siding

Part 3

Running the Cable

Basic Cabling

Terminating Cable (Putting the ends on)

Instructions for putting the RJ45 ends on to ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

Using Our Waterproof Connectors

When installing a camera outdoors, it is imperative that you put our waterproof RJ45 Connector on the ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

No Protection – Just Running the Wire

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but the cable could get damaged and someone might be able to cut it.

24 Volt Wiring: PTZ

The Spotlight PTZ cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its natural white light spotlight. The Laser can also be powered via 24 volt power and can be powered the same way, although it is not required to do so. This guide shows you how to wire these PTZs.

24 Volt Wiring: Sharpshooter

The Sharpshooter IP Bullet cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its long range infrared. This guide shows you how to wire the Sharpshooter.

Protecting your Cabling

Liquidtight Plastic Tubing

Liquidtight plastic tubing is easier to work with than flexible metal tubing, but is less secure. It is also great for areas with lots of expected moisture as it won’t rust.

Flexible Metal Conduit (FMC)

Flexible metal conduit is difficult to cut (watch out for sharp edges), but easier than solid conduit to install.

Electric Metal Tubing (EMT)

Solid metal conduit is the most secure form of installation. It requires a specialty conduit bending tool.

Conduit Fill

This chart will let you know how many cable runs you can fit in one conduit pipe, depending on the size of the conduit.

Raceway (Outdoors) – Coming Soon

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways; this guide covers using raceways outdoors.

Clean and Professional Interiors

Raceway (Indoors)

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways. This guide covers using raceways indoors.

Ethernet Wall Plates

Not recommended. It can be difficult to find a wall plate that passes POE power and provides grounding. These devices also provide a secondary point of failure, and take up far more room than a cable pass through plate for larger systems.

Dealing with Long Distance

Using POE switches to reduce cabling

You can run one cable to a POE switch and then run several cameras to that switch, however, POE switches are not plug-n-play. POE switches do require you to know a decent amount about computer networking.

Cables run over 300 feet

Cat5e and Cat6 cable data has a limit of 300 feet, but if you need to go further than that you can use a POE extender, POE injector, or POE switch to hear and repeat the signal. This article discusses when you would use each of these tools.

Long Distance Wireless

Military-Grade Long-Range Wifi Solution are used when attempting to send wireless IP Camera video data more than 100 feet (and up to 3 Miles). These products will require a professional wireless network technician on location.

Part 4

Mounting Cameras and Recorders

Basic Camera Installation

Bullet Cameras on Walls

In this guide, we will be installing a bullet camera on a wall.

Bullet Cameras on Ceilings

In this guide, we will be installing a bullet camera on a ceiling.

Bullet Cameras on Soffits

In this guide, we will be installing a bullet camera on a soffit.

Dome Cameras on Ceilings

In this guide, we will be installing a dome camera in a ceiling tile.

Dome Cameras on Walls

In this guide, we will be installing a dome camera on a wall.

Positioning the Lens in our Dome Cameras

In this video guide, we demonstrate how to adjust the lens positioning on our Marshall, Guardian, Warden, and Mosquito Dome Cameras.

Audio and Alarm Inputs FAQ and Sample Wiring Guide

Here’s a guide on Line-Level Audio Inputs and Analog Wired Alarm Integration.

Attaching Our Camera Mounting Accessories

Electrical Mounting Boxes

Our electrical box mounts are used to give easy access to your connections, hide them inside the junction box, and allow you to drill a smaller hole in your wall. If you want to run conduit they are necessary to run conduit straight to the camera.

PTZ Wall Mount Bracket

This guide will show you how to mount your PTZ camera to the wall mount bracket.

Pole Mounts

In this guide, we will be installing a Hornet Pro bullet camera on a pole.

Pendant Mounts

In this guide, we will be installing a Radius panoramic dome camera on a pendant mount. You can install all our PTZ and a few of our dome cameras via Pendant mounts.

Screw Size Chart

Lose a screw? No problem. Here’s all our 2018 product line screw sizes in one convenient place.

NVR Mounting Options and Hard Drive Installation

Shelf / Desk Mounting NVRs

This is what most people do: just put it on a shelf or desk. This makes it easy to connect to a TV/monitor and use the mouse (included) to control the NVR.

Rack Mounting NVRs

Companies often want to put the NVR in their server rack room. People who do this often to control the NVR only through our apps or web browser. Only our larger NVRs (16 channels and up) are wide enough to be rack mounted (and they come with ears). Our smaller NVRs can use our Rack Mount Shelf.

Wall Mounting NVRs

Many people choose to mount their NVR on a wall near a TV. To do this, you will want to purchase a vertical rack, like this one that matches the height of your NVR. The 16, 32, and 64 channels units have a height of 2U and the 128 channel is 3U. NVRs are heavy and you will want to make sure your wall can support the weight.

Mounting NVRs behind a Wall / in an Attic

People who are afraid of the theft of an NVR often place it behind a false wall or in an attic. People who do this control the NVR only through our apps or web browser. Be aware: Not all attics are insulated well enough to be within the temperature requirements of the NVR. Temperature range is listed on each NVR’s technical specs tab.

“NVR” Lock Boxes

There’s a few companies advertising “NVR Lock Boxes,” but any Server Rack or Computer Rack will do. Most Server Racks or Mounts have locks on them already. This picture is of a Tripp Lite Server Rack with Lock It houses a 32 channel NVR, two of our POE Switches, and a router, but there are tons of companies selling small server racks online.

NVR hard drive installation

If you purchase both a hard drive(s) and recorder from us, we will happily install the hard drive for you. but here’s a handy guide if you want to do it yourself.

Part 5: Specialized Work

When to NOT DIY – Get an Expert

Long Distance Wireless

Military-Grade Long-Range Wifi Solution are used when attempting to send wireless IP Camera video data more than 100 feet (and up to 3 Miles). These products will require a professional wireless network technician on location. We can’t offer support on this product remotely, as once we can see it remotely, that means that it is already working.

Aerial Cable

Aerial cable clearance varies based on location (cable over a road needs more clearance than over a sidewalk, for example), needs to be enclosed within 8 feet of finished grade, and requires a on-site structural analysis to make sure the cable won’t break. Hire an expert.

Burial of Cable

Number one, call 811 before you ever dig: know where your power company has buried its power cables! The required cable burying depth also can vary based on your local zoning laws and your certificate of occupancy; you should get an expert.

Elevators

Don’t even try to install any cable in one without a licensed elevator technician’s help as the cable needs to be inside the cable traveler. An error in securing the cable can result in damage to the elevator’s operation – and potentially the people inside it. Don’t mess with it; get a licensed elevator technician to run the cable.

<p>The post Security Camera Installation Guides v2 first appeared on NVR IPCAMERA SECURITY.</p>

Our products and solutions have been deployed and used daily in more than 100 countries and regions, meeting customer needs in various vertical markets that range from residential to commercial, from healthcare to public safety.

Reset Device Web Password on Akuvox Cloud Platform

Users may forget passwords for logging into device web interface. Follow the steps to reset the web password when the device is connected to Akuvox Cloud.

Step 1

Log into the Akuvox Cloud platform with an installer account.

Step 2

To go to the device Info page, follow the steps.

On the Single-tenant Manager view

1. Click User on the left column.

2. Click the Device icon of the desired user.

3. Click the Info icon of the desired device.

On the Project Manager view

1. Select Community or Office on the left upper corner.

2. Click the Info icon of the desired community or office.

3. Click Intercom Devices and then the Info icon of the desired device.

Step 3

1. On the device Info page, click the Settings button.

2. On the Settings page,

Note

Factory Reset Akuvox Devices v2

Reset Door Phones through Physical Buttons

Note

Power up the devices before resetting them through the physical buttons.

S539, S532, X916 and X912

Hold the reset button with a pin and the device will be reset.

X915, E12 and DB01

Insert a PIN into the hole and hold it to reset the device.

E16, E18, E20 and E21

Remove the back cover of the door phone and hold the reset button to reset the device.

R27, R28, R29 and R20 Series

R27, R28, R29, and R20 series do not support resetting by pressing physical buttons.

Watch the video for other reset methods.

Reset Intercom 2-wire Kit Accounts for Single Tenants

Through resetting, the tenant information will be deleted while the device information will be retained after a tenant moves out. This saves time from repeatedly entering the device information.

Installers

1.Log into the SmartPlus Cloud platform with an installer account.

2.Click Role in the upper right corner to switch between single-tenant and community projects.

3.Click to reset the target user account.

After resetting, the following data will be reset:

The following data will be kept:

The following data will be removed:

Distributors

Distributors can reset the Kit users when the Kit is added directly to the single-tenant projects under the distributor account.

3.Click  to reset the target user account.

After resetting, the following data will be reset:

The following data will be kept:

The following data will be removed:

End Users

End users can delete the family master account on the indoor monitor.

After resetting, a new QR code will be issued to the indoor monitor from the SmartPlus Cloud.

On the SmartPlus Account screen, tenants can scan the QR code to register SmartPlus accounts themselves.

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How to Configure and Modify the Password

The initial password “admin” is rather weak, easy to crack, thus we provide for you the password change service.

Before Start

The difference between the user mode and admin mode on the web page

How to configure

Website password modification

admin mode
Go to Security >Basic >Web Password Modify, choose user name as “admin”, click Change Password, then enter the old password “admin”, input the new password.

user mode
Go to Security >Basic >Web Password Modify, click Change Password, then enter the old password “user”, input the new password.

Device password modification

System code
System code is used to enter “More Interface”, to adjust the password: More>Settings>More, input the default system code “123456”, tap System Code, input the original system code and new system code.

Setting code
Setting code is used to enter “Settings”, and it is left blank by default. To adjust the password: More>Settings>More, input the default system code “123456”, tap Settings Code, leave the original settings code blank, input the new one.

Steps to Enter Device Web Interface

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Factory Reset Akuvox Devices

Reset Device Web Password on Akuvox Cloud Platform

Users may forget passwords for logging into device web interface. Follow the steps to reset the web password when the device is connected to Akuvox Cloud.

Step 1

Log into the Akuvox Cloud platform with an installer account.

Step 2

To go to the device Info page, follow the steps.

On the Single-tenant Manager view

1. Click User on the left column.

2. Click the Device icon of the desired user.

3. Click the Info icon of the desired device.

On the Project Manager view

1. Select Community or Office on the left upper corner.

2. Click the Info icon of the desired community or office.

3. Click Intercom Devices and then the Info icon of the desired device.

Step 3

1. On the device Info page, click the Settings button.

2. On the Settings page,

Note

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Check IP Address of Akuvox Door Phones

IP address(es) can be obtained on Akuvox door phones. With the IP address, you can log into the device web interface for configuration, troubleshooting, and more.

Devices with Numerical Keys or Touch Screens

Check the IP address on the system information screen.

Devices without Numerical Keys or Touch Screens

Check IP address through automatic IP announcement.

Note

You can also obtain the device’s IP address using the Akuvox IP scanner.

Download IP scanner:
https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP

Check IP Address of Akuvox Indoor Monitors

IP address(es) can be obtained on Akuvox indoor monitors. With the IP address, you can log into the device web interface for configuration, troubleshooting, and more.

The routes may vary by model.

In this part, C313 is taken as an example.

Exception

To check the IP address of S560, press the # key for about 5 seconds and the device will automatically broadcast its IP address.

Check IP Address of Access Control Terminals

Obtain IP Address via IP Scanner

IP scanner allows you to search the device IP address(es) and to perform targeted device reboot, reset, network setting, etc.

Note

Installation

1. Decompress the rar. file downloaded.
2. Double-click on the setup.exe file.

3. Go through the installation process.

a. Click Next to start the installation.

b. Check to accept the terms of the license agreement, and click Next.

c. Enter User Name and Company Name, and click Next.

d. Click Finish to install the IP scanner successfully. The software icon will appear on the desktop.

Obtain IP Address

Note

To obtain the device IP address, your personal computer should be in the same LAN as the device.

Additional Features

Apart from checking IP address(es), you can export device information and perform targeted device network settings and web interface access, reboot, and reset.

Note

Before applying the following changes, enter the User Name and Password. The default is admin.

Log into Device Web Interface

Enter the device IP address in a browser, and you can log into the device web interface for configuration, troubleshooting, and more.

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<p>The post Factory Reset Akuvox Devices v2 first appeared on NVR IPCAMERA SECURITY.</p>