Introduction

Mobotix cameras are known for their high-quality imaging and advanced surveillance capabilities. Whether you are using them for home security or professional monitoring, understanding how to set up and use these cameras is essential. This guide will provide comprehensive instructions, tips, and insights on Mobotix camera setup and usage to ensure you get the most out of your surveillance system.

Table of Contents

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Understanding Mobotix Cameras

What Makes Mobotix Cameras Unique

Mobotix cameras stand out in the surveillance industry due to their decentralized architecture. Unlike traditional cameras, Mobotix cameras process and store data internally, reducing the need for external storage and processing power. This results in a more reliable and efficient surveillance system.

Types of Mobotix Cameras

Mobotix offers a variety of cameras designed for different applications. These include:

Unboxing Your Mobotix Camera

What’s Included

When you unbox your Mobotix camera, you will find the following items:

Initial Inspection

Before starting the installation, inspect the camera and all components for any signs of damage. Ensure that all items listed in the manual are present.

Preparing for Installation

Choosing the Right Location

Selecting the optimal location for your Mobotix camera is crucial for effective surveillance. Consider areas with clear views of the intended monitoring space, minimal obstructions, and appropriate lighting conditions.

Required Tools and Accessories

To install your Mobotix camera, you will need:

Installing Your Mobotix Camera

Mounting the Camera

Begin by securing the mounting bracket to the chosen surface using the provided screws and anchors. Attach the camera to the bracket and adjust its position as needed.

Connecting to Power

Mobotix cameras can be powered using traditional power supplies or PoE. Connect the power cable or Ethernet cable to the camera and ensure a secure connection.

Securing the Setup

Double-check all connections and ensure that the camera is firmly mounted. Avoid loose cables that could be tampered with or damaged.

Network Configuration

Connecting to Your Network

Connect the camera to your network using an Ethernet cable. Ensure the camera is within range of your router or network switch.

Configuring IP Settings

Access the camera’s web interface to configure its IP settings. Assign a static IP address to ensure consistent connectivity and avoid IP conflicts.

Setting Up the Mobotix Software

Downloading and Installing Software

Download the Mobotix software from the official website. Follow the installation instructions to set up the software on your computer or mobile device.

Initial Software Setup

Open the Mobotix software and follow the prompts to add your camera. Configure basic settings such as date, time, and camera name.

Accessing Your Camera Remotely

Remote Access Setup

To access your camera remotely, configure port forwarding on your router. This allows you to view your camera’s feed from anywhere with an internet connection.

Using Mobotix Mobile Apps

Mobotix offers mobile apps for both Android and iOS devices. Download the app, log in with your camera’s credentials, and access live feeds and recorded footage on the go.

Configuring Camera Settings

Adjusting Image Quality

Within the camera’s settings, you can adjust the image resolution, frame rate, and compression to suit your needs. Higher resolution and frame rates provide clearer images but require more storage.

Motion Detection Settings

Enable motion detection to receive alerts when movement is detected within the camera’s field of view. Configure sensitivity and detection zones to reduce false alarms.

Notifications and Alerts

Set up email or push notifications to alert you when motion is detected or other events occur. Customize the alert settings to receive timely updates.

Integrating with Other Systems

Connecting to NVRs and DVRs

Mobotix cameras can be integrated with Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) for centralized storage and management of video footage.

Integration with Home Automation

Integrate your Mobotix camera with home automation systems like SmartThings or Amazon Alexa for enhanced functionality and control.

Troubleshooting Common Issues

Connectivity Problems

If you experience connectivity issues, check your network settings, cables, and power supply. Restarting the camera and router can often resolve these problems.

Image Quality Issues

Ensure the camera lens is clean and unobstructed. Adjust settings for lighting conditions and check for firmware updates that might improve performance.

Software Errors

Reinstall the Mobotix software if you encounter persistent errors. Contact Mobotix support for assistance if problems continue.

Maintenance and Upkeep

Cleaning the Camera

Regularly clean the camera lens and housing to ensure clear images. Use a soft, dry cloth to remove dust and debris.

Firmware Updates

Check for firmware updates periodically to keep your camera up to date with the latest features and security enhancements.

Regular System Checks

Perform regular checks on your camera system to ensure all components are functioning correctly. Test connections, image quality, and motion detection settings.

Advanced Features of Mobotix Cameras

Thermal Imaging

Mobotix thermal cameras detect temperature variations, useful for identifying heat sources and monitoring environments where temperature control is critical.

Advanced Analytics

Utilize advanced analytics features such as object tracking, heat mapping, and behavioral analysis to enhance your surveillance capabilities.

Audio Capabilities

Many Mobotix cameras include audio input and output, allowing for two-way communication and audio recording.

Security Best Practices

Securing Your Camera Network

Protect your surveillance network by using strong passwords, enabling encryption, and regularly updating firmware and software.

Data Encryption

Encrypt stored and transmitted data to prevent unauthorized access. Use secure protocols such as HTTPS and SSL for data transmission.

User Access Management

Limit access to your camera system to authorized users only. Assign different access levels based on roles and responsibilities.

User Guide for Everyday Use

Live Monitoring

Monitor live feeds from your Mobotix camera using the software or mobile app. Use the PTZ (pan-tilt-zoom) features to focus on specific areas of interest.

Reviewing Footage

Access recorded footage through the Mobotix software. Use search and playback functions to find and review specific events.

Exporting and Sharing Videos

Export video clips for sharing or storage using the software. Choose appropriate file formats and resolutions for your needs.

Mobotix Camera Accessories

Additional Lenses

Expand your camera’s capabilities with additional lenses for different focal lengths and viewing angles.

Mounting Options

Choose from various mounting options such as wall mounts, ceiling mounts, and pole mounts to suit your installation requirements.

External Storage Solutions

Use external storage solutions like NAS (Network Attached Storage) devices for extended video storage and backup.

Comparing Mobotix Models

Key Features of Popular Models

Compare key features of popular Mobotix camera models, such as resolution, frame rate, and special functions.

Best Use Cases for Each Model

Identify the best use cases for each Mobotix model based on features and specifications. Choose the right camera for your specific surveillance needs.

Case Studies and Applications

Real-World Examples

Explore real-world examples of Mobotix camera installations and their impact on security and surveillance.

Industry-Specific Uses

Learn how different industries utilize Mobotix cameras, from retail and healthcare to industrial and educational settings.

Customer Support and Resources

Contacting Support

Reach out to Mobotix support for assistance with technical issues, installation questions, or warranty inquiries.

Online Resources

Access online resources such as user manuals, installation guides, and troubleshooting tips on the Mobotix website.

User Communities

Join Mobotix user communities and forums to share experiences, seek advice, and stay updated on the latest developments.

FAQs

What is the warranty period for Mobotix cameras?

Mobotix cameras typically come with a three-year warranty, covering defects in materials and workmanship.

Can Mobotix cameras be integrated with third-party software?

Yes, Mobotix cameras are compatible with many third-party surveillance software solutions, allowing for flexible integration.

How do I reset my Mobotix camera to factory settings?

To reset your Mobotix camera, locate the reset button on the device, press and hold it for about 10 seconds until the camera reboots.

Are Mobotix cameras weatherproof?

Many Mobotix models are designed to be weatherproof and can withstand harsh environmental conditions, making them suitable for outdoor use.

What types of storage options are available for Mobotix cameras?

Mobotix cameras support various storage options, including internal SD cards, external NAS devices, and cloud storage solutions.

Can I view my Mobotix camera feed on my smartphone?

Yes, you can view live and recorded footage from your Mobotix camera using the Mobotix mobile app, available for both Android and iOS devices.

Conclusion

Summary of Key Points

Setting up and using Mobotix cameras involves several steps, from installation and network configuration to advanced settings and maintenance. By following this comprehensive guide, you can ensure a successful surveillance system that meets your security needs.

Final Tips

Always keep your camera firmware and software up to date, regularly check and clean your cameras, and utilize the advanced features to maximize your surveillance capabilities.

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<p>The post Mobotix Cameras setup and detailed guide v3 first appeared on NVR IPCAMERA SECURITY.</p>

Smart Bird Feeder Camera,1080P HD Camera Auto Capture Bird Videos & Solar Panel, App Notify When Birds Detected, Free AI Identify Bird Species, Bird House with Built-in Microphone.

Download Bird Lover app

Download and install the Bird Lover App for either IOS or Android.

Login Bird Lover app

Once downloaded, the APP will prompt you to register your device. Enter your phone number or email address which one makes you feel comfortable and select the country you live in. You will receive the registration code. Input the registration code, then create a password.

Note

Indicator Description

Connect Bird Lover Bird Feeder Camera To Wifi

1. Turn on the Bird Lover Bird Feeder camera power and you will see the indicator light flashing quickly and hear a sound.

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2. Open the Bird Lover App, click +, select your Bird Feeder Camera (you can choose one at random, the connection is the same), and then follow the instructions of the App.

3. Bird Lover Bird Feeder Camera only supports 2.4G wifi, please make sure your current wifi is 2.4G.
Enter your wifi password, make sure the wifi password and wifi are correct and click Next.

4. Scan the QR code with the Bird Feeder camera. You will hear a prompt sound after a successful scanning.

NOTE: The QR code needs to be aimed at the camera below

5. Wait for Bird Lover Bird Feeder Camera to connect to your wifi, about 60-120 seconds.

Detection settings

1. Turning on or off the “Motion Detection” at the Features interface.

2. Make sure there is an option to turn on notifications.

Click “ME” in the lower right corner, Click the settings button in the upper right corner,Click App Notification.

3. Click “Alarm” to turn on or off. You also can set schedule for “Do Not Disturb Schedule” at the same interface.

Identify live birds

1. Click “bird” icon

2. Click “Gallery”-Click “photo”-Click “bird” icon

Reset Bird Lover Bird Feeder Camera

Press and hold the reset button for 5 seconds to reset the camera.

Bird Lover APP INTERFACE INTRODUCTION

Install Bird Feeder Camera

1. Stick the sticker on the tree or wall and drill holes within the range marked on the sticker.

2. Insert the green plastic screw spacers into the hole.

3. Fix the bracket with long screws.

4. Install the bird feeder and align the three holes underneath.

5. Fix bird feeder with three short screws.

6. Install the perch with the two screws in the package.

7. The bird house can rotate left and right.

How to Charge Bird Lover Bird Feeder Camera?

Bird Lover Bird Feeder Camera FAQ and Troubleshooting

How to get it to connect to two different routers?

It cannot be connected to two different routers at the same time.If you want to change routers, you will need to reset the camera and reconnect your phone and camera. Please make sure that your phone and camera are both connected to the same Wi-Fi network before pairing.

How to reset Bird Lover Bird Feeder Camera?

Why The current network is in poor condition/The APP keeps going round in circles?

The network signal is weak if there are walls between the outlet, router and phone. This is because the network signal is absorbed or blocked by walls or large obstacles. It will help to have strong Wi-Fi with a Wi-Fi extender/booster.

How to charge Bird Feeder Camera?

A solar charging panel integrated into the roof can provide a constant source of power to support the smart bird camera. You can charge the battery of the Bird Box Camera via USB for continuous charging at night and on rainy days.

Why the Bird Lover Bird Feeder Camera battery is drain so fast?

It is low power consumption camera. Plus the solar panel power in charge, it can maintain the daily energy consumption in sunny day. If the battery drains too fast, you should check:

How to identify birds species?

Simply click on the “Identify” icon and the app will identify the bird species and provide a description of the bird. See the manual for details.

Why the recognition result is wrong?

The accuracy of the results depends on the angle and clarity of the bird images.

To ensure a correct result, please ensure that the image is clear enough. The identifying features (bird’s head, tail, wings or pattern on feathers) should not be obscured by obstructions.

The bird should be in the main position in the picture; try to capture the best moment to recognise the bird if the previous recognition accuracy rate is too low; if there are two or more bird species in a picture, the identified result will be the one in the main position.

How many account can connect this Bird Lover Bird Feeder Camera ?

Only one account can connect to Bird Lover Bird Feeder Camera, you can share it with other accounts through the sharing function.

Can I use the Bird Lover Bird Feeder Camera without a TF storage card?

It is not affected for daily use without TF storage card. Without storage card, it can receive notifications, watch in real time, take pictures and record videos (It will be stored in the APP Gallery );

Just can’t record.

Will this camera show video through the app if my phone is 5g?

Yes.

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<p>The post How To SetUp Bird Lover Bird Feeder Camera first appeared on NVR IPCAMERA SECURITY.</p>

ACH20-1B Thermal Monocular Camera: Using the App

Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app.

Live View Settings

The Live View is the first screen you will see when your camera connects to the app. It includes the following features:

Digital Zoom

Zoom in on a certain part of your camera’s image to magnify details.

1.From Live View, tap .

2.Tap your preferred zoom range.

3.Tap OK to save.

Color Palette

Select your camera’s color palette for enhanced visual representations of thermal imaging.

1.From Live View, tap .

2.Tap on one of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

Record Images & Videos

1.From Live View, tap .

2.Tap the screen to display the capture and record icons.

3.To capture images: Tap .

4.To start or stop recording videos: Tap .

Note: A blinking red dot next to a recording timer on the left of the screen indicates that your camera’s recording.

Function Settings

Enable some of your camera’s features, like the laser pointer, fire detection, or track hot and cold points.

Laser Pointer

Use the laser pointer to illuminate a point of interest with a bright spot of colored light.

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

After a few seconds, the laser pointer automatically turns off.

Fire Detection

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

Hot & Cold Points

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

System Settings

Customize your camera’s system settings or sign out.

Automatic Sleep Mode

Select how long your camera waits before entering sleep mode.

Automatic Shutdown

Select how long your camera waits before turning off.

Change Measurement Unit (Meter to Feet)

Change your camera’s measurement unit.

Sign Out

Disconnect your camera from the app by signing out of the app.

Restore to Default Settings

Restore your camera’s menu and app settings to its factory default settings.

ACH20-1B Thermal Monocular Camera: Troubleshooting

The following article provides some troubleshooting tips for using your thermal monocular camera.

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Camera’s image/screen is blurry.

Adjust your camera’s diopter to your eyesight. Before you begin, it is highly recommended that you adjust your camera’s diopter to your eyesight. Focusing your view will minimize eye strain and fatigue.

Camera’s Wi-Fi hotspot is not showing.

• Wait a moment for it to appear in your phone’s Wi-Fi settings.

• When enabling your camera’s hotspot in your camera’s settings, try to press  a couple more times.

• Ensure you have allowed the app to use your location, otherwise it will not be able to detect your camera’s Wi-Fi. Navigate to your phone’s settings, then open the Thermal Connection app settings, and enable Location — While Using the App.

Camera is not connecting to the app.

The Wi-Fi password is case sensitive. Make sure you enter the serial number in the same letter format, whether that is uppercase or lowercase.

Camera has disconnected from the app.

Camera’s Live View is frozen in the app.

If the Live View is frozen perform a hard close of the app, then open it again.

Digital zoom is not working.

Digital zoom will not work while your camera’s menu is open. Press  to exit the menu.

Camera is not recording images and videos.

Recording images and/or videos will not work while the menu is open or when your camera is connected to a computer. Press  to exit the menu.

Camera’s screen is black.

Restart your camera. Press and hold  to turn your camera off, and then back on.

Camera is not charging or slow to charge.

• Ensure you use the supplied micro-USB cable and that it is properly connected.
 DANGER

◦ Improper battery replacement or use may result in fire, explosion, or other hazards.

◦ Only use accessories regulated by the manufacturer. Never use the charging cable or power adapter with another product.

◦ Make sure the plug is properly connected to the power socket.

◦ DO NOT charge your camera within 2 m of flammable materials.

◦ DO NOT connect multiple devices to one power adapter. The plug in the power socket could overheat and possibly cause a fire.

• Ensure the USB Mode is set to Off.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to USB Mode.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s battery keeps draining.

You can preserve your camera’s battery life in the following ways:

• Turn off any camera settings or functions that are not being used.

• Use your camera without the app. First, sign out your camera from the app, and then turn the Wi-Fi hotspot off. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to WiFi.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera to go into automatic sleep mode after 1 minute of inactivity has passed. First set your camera’s sleep mode (Suspend Mode) to be automatic, and then set the automatic sleep mode (Auto Suspend) to 1 minute.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Suspend Mode.

◦ Press  to open the setting.

◦ Press  to select Automatic.

◦ Press  to confirm your setting.

◦ Press  to navigate to Auto Suspend.

◦ Press  to open the setting.

◦ Press  to select 1 Min.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s screen brightness to low.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Brightness.

◦ Press  to open the setting.

◦ Press  to select Low.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s automatic shutdown to 60 minutes or less. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Auto Shutdown.

◦ Press  to open the setting.

◦ Press  to select 60 Mins or less.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s image has lots of graininess or scratches.

• Turn your camera off, attach the lens cap, and allow it to rest for a few hours before using again.

• To improve your camera’s image quality set the FFC Mode to Auto. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to FFC.

◦ Press  to open the setting.

◦ Press  to select Auto.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• To manually correct pixel defects in your camera’s image, set the DPC settings to Manual. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to DPC.

◦ Press  to open the setting.

◦ Press  to select one of the options:

· Auto: (Default) Your camera automatically calibrates defective pixels.

· Press  to start auto DPC.

· Close the lens cap until your camera signals that auto correction is complete.

· Manual: Correct the defective pixels manually.

· Press  to start DPC manually.

·  Press to switch between the X-axis and Y-axis.

· Press and hold  or  to start correction.

· Restore: DPC is restored to original state.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

ACH20-1B Thermal Monocular Camera: Frequently Asked Questions

The following FAQ answers many of the general questions about your thermal monocular camera.

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How does my thermal monocular camera work?

To improve the visibility of objects in complete darkness, haze, or tough conditions, your thermal monocular camera uses infrared sensors to detect heat given off by a person, animal, or other objects. It creates images of that radiation called thermograms, which display the relative temperatures of different objects with different shades or colors. In a thermogram, warm objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios for hunting, rescue, animal observation, and more.

Is my thermal monocular camera battery-operated or hard wired?

Your thermal monocular camera is battery-operated, however, to charge the battery you will need to connect the micro-USB cable into your camera’s USB port and the other end into a power source.

Does my thermal camera only work at night?

No. Although thermal imaging cameras are most commonly used for nighttime vision, they can also be useful in daylight. The detection of heat radiation and the high contrast of thermal imaging cameras allow you to see the outlines of (warm-blooded) animals that camouflage well in their environments. It can also help distinguish animals or people in foggy or smoky conditions.

Can my thermal camera see-through walls, metal, or glass?

No, thermal imaging cameras do not see-through surface but detect surface temperatures.

Is thermal imaging and night vision the same thing?

No, thermal imaging can produce pictures without visible light while night vision cameras work by boosting ambient light. Their only common purpose is increasing visibility in low light conditions.

Can bright sunlight damage my camera’s lens?

Yes, aiming your camera’s lens with the lens cap open at powerful light sources (i.e. the sun) is not recommended, as this may adversely affect the accuracy or damage the thermal imager.

What is the clicking noise my camera makes?

This is simply the noise your camera makes while you are shifting it between different fields of view. The noise you are hearing is your camera focusing and calibrating the image to achieve the highest resolution possible.

Should I charge my camera’s battery before first use?

Since your camera’s battery is delivered partially charged, it is recommended that you fully charge it before first use.

How do I charge my camera’s battery?

Your camera has the following 4 battery charging statuses, as shown by the LED charging indicator located under the USB port.

How do I turn my camera on or off?

Press and hold .

Where can I find the mobile app?

The Thermal Connection Application can be downloaded on your smartphone with a valid Internet connection from iTunes or Google Play respectively.

See the article Connecting to the App for more details.

Why do I need to allow my Location Permission on the app?

The app requires permission to detect your Wi-Fi network in order to connect your camera to the app.

How do I connect my camera to the app?

See the article Connecting to the App for full details.

How do I disconnect my camera from the app?

For steps on disconnecting your camera from the app, see the article Using the App.

What is my camera’s Wi-Fi name and password?

Where can I find my camera’s serial number?

Your camera’s serial number can be found on:

• The serial tag located on the side of your camera.

• Your camera’s system information.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to (System Information).

◦ Press  to open your camera’s system information.

How do I record images & videos?

• To capture images: Press 

• To start or stop recording videos: Press and hold  for 3 seconds. A blinking red dot next to a recording timer on the left of the screen indicates that your camera is recording.

Note: Your camera cannot record images or videos while the menu is open or when connected to a computer.

For steps on recording images and videos from the app, see the article Using the App.

How do I zoom in my camera’s image?

To switch the zoom range: Press . Keep pressing to zoom in and out.

For steps on using digital zoom from the app, see the article Using the App.

How do I turn the laser pointer on?

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

To turn the laser on: Quickly press  two times.

For steps on using the laser pointer from the app, see the article Using the App.

How do I change my camera’s color palette?

To quickly change the color palette: Press .

For steps on switching the color palette from the app, see the article Using the App.

Which color palettes can I choose from?

Select your camera’s color palette for enhanced visual representations of thermal imaging. Switch between any of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

How do I measure my target’s distance?

Measure the range distance between your camera and your target using the pre-set ranging modes for animals, people, etc.

• Press and hold  to open the menu.

• Press  or  to navigate to Ranging Mode.

• Press  to open the setting.

• Press  to select one of the options:

◦ Wolf: Measure your distance from a wolf, with a pre-set height of 1.2 m.

◦ Customize: Enter a custom height to measure your distance from your target.

◦ Wild Boar: Measure your distance from a boar, with a pre-set height of 0.9 m.

◦ Human: Measure your distance from a human, with a pre-set height of 1.8 m.

◦ Rabbit: Measure your distance from a rabbit, with a pre-set height of 0.3 m.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change my camera’s measurement unit?

For steps on changing the measurement unit from the app, see the article Using the App.

How do I track hot & cold points?

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

• Press and hold  to open the menu.

• Press  or  to navigate to Hot Point.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Hot and cold points is turned off.

◦ On: Your camera will track hot and cold points.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on enabling hot & cold points from the app, see the article Using the App.

How do I enable fire detection?

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

• Press and hold  to open the menu.

• Press  or  to navigate to Fire Warning.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection is turned off.

◦ High, Middle, or Low: Your camera will detect fires based on the sensitivity level.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on setting fire detection from the app, see the article Using the App.

How do I enable the fire detection alarm?

Set your camera to sound an alarm when fire is detected in the image.

Note: The fire detection alarm works only when your camera has fire detection enabled on either High, Middle, or Low.

• Press and hold  to open the menu.

• Press  or  to navigate to Alarm.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection alarm is turned off.

◦ On: Your camera will sound when fire is detected.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I export recordings?

Export recorded images and videos from your camera’s microSD card.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Select files to export, then copy them onto your computer.

• After exporting, disconnect the micro-USB cable from your camera and computer.

• Press  to select USB Mode Off.

• Press  to confirm your setting.

• Press  to exit the menu.

Where does my camera store recorded images and videos?

Your camera stores recorded images and videos onto the microSD card.

What is my camera’s maximum storage capacity?

You can insert a microSD card with up to 256GB storage space.

How do I hide the icons on the top right of my camera’s image?

• Press and hold  to open the menu.

• Press  or  to navigate to Status Bar.

• Press  to open the setting.

• Press  to select Off.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change the language displayed in my camera’s menu?

• Press and hold  to open the menu.

• Press  or  to navigate to Language.

• Press  to open the setting.

• Press  to select your preferred language.

• Press  to confirm your setting.

• Press  to exit the menu.

Note: This will only change the language in your camera’s menu, not the app.

How do I restore my camera’s settings to default?

For steps on restoring your camera’s settings to default from the app, see the article Using the App.

How do I update my camera?

Update your camera through the microSD card.

Note: To download the latest firmware update for your camera, contact the Technical Support team.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Copy the update program to the microSD card.

• Press and hold  and  at the same time for 3 seconds. A blue screen will indicate that an update is in progress.

After a few minutes the update will complete and you will see your camera’s live view image.

Where can I download my camera’s latest firmware update?

To download the latest firmware update for your camera, contact the Technical Support team.

Can I mount my camera to a tripod?

Yes, the tripod thread can be found on the bottom of your camera.

Can I access my camera’s Live View from an external monitor?

Yes, you can access your camera’s Live View from your computer by connecting your camera using the micro-USB cable.

What is the buzzer option in the app settings?

The buzzer is not compatible with your camera.

ACH20-1B Thermal Monocular Camera: Connecting to the App

Follow the steps below to connect your thermal monocular camera to the Thermal Connection app.

Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.

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Step 1 – Download the App

Download your camera’s mobile app, Thermal Connection.

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Step 2 – Enable Your Camera’s Wi-Fi Hotspot

Looking into your camera:

• Press and hold  to open the menu.

• Press  or  to navigate to WiFi.

• Press  to open the setting.

• Press  to select AP (Access Point).

• Press  to confirm your setting.

• Press  the exit the menu.

Step 3 – Connect to the App

You will now be able to view your camera from the app and make some minor setting adjustments.

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<p>The post Thermal Monocular Camera user manual first appeared on NVR IPCAMERA SECURITY.</p>

VOSKER V300 Ultimate Camera Setup and User Guide

HOW TO UPDATE YOUR V300 ULTIMATE CAMERA FIRMWARE

VOSKER V300 Ultimate
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Latest firmware released: January 23, 2024

Installation instructions for PC :

Installation instructions for MAC :

How to Install your V300 Ultimate Camera

Before installation

Verify:

What you’ll need for installation

Choose between:

Recommended installation – Camera

Recommended installation – Universal Solar Power Bank

For more information on how to install your VOSKER camera to get the best picture quality, read the article “What Can I Do To Increase My Photo Quality?”.

Download:

› Quick Start Guide (PDF)

Troubleshooting steps:

If the Universal Solar Power Bank is discharged, charge it by plugging the DC power adapter in the 5 V IN port.

CAUTION:

WARNING: Failure to follow these safety instructions may result in fire, electric shock, damage, or other injuries. This power pack is not a toy. Keep away from children and operate outside.

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HOW TO INSTALL YOUR V300 CAMERA

Before installing your camera, we recommend that you test the coverage of the location you will be placing your camera. Consider using a VOSKER security box to protect your V300 security camera against theft and breakage.

Here are some of the best practices for installing your VOSKER camera:

Note: Make sure to place the camera in an area that gets a good amount of sunlight during the day (enough to cover 50% of the solar panel). This will help maximize the battery life of your camera.

For more information on how to install your VOSKER camera to get the best picture quality, read the article “What Can I Do To Increase My Photo Quality?”.

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HOW TO ACTIVATE MY V300 CAMERA?

Before activating your camera:

Note: A 24-hour charge of the battery unit is recommended before the first-time installation.

Activating your camera with VOSKER mobile app:

Activating your camera with the VOSKER web app:

Turning your camera on:

The V300 powers on and secures a strong signal.

Note: There may be a 20-120 seconds delay for the camera to make the first communication or transfer the first photo/video to the app.

EVERYTHING YOU NEED TO KNOW ABOUT V300 LIVE STREAMING

A strong cellular signal on both devices will ensure smooth live streaming.

The V300 series offers the amazing feature of live-streaming as a 40-minute add-on that can be shared between compatible devices over a 12-month period.

Want to test it out first? Upon activation, every V300 includes two minutes of live streaming during the free seven-day trial period.

How to start a live-streaming

What is the difference between live-streaming and 10-second Full HD video?

The live-streaming allows you to see what is happening live around your camera. It can last as long as you have live-streaming minutes in your account. It is great when you receive a notification, and you want to check if there are still some movements.

Your camera stores a 10-second Full HD video on the servers at every detection. You can request the video to understand better what happened during the detection. Simply click on a photo and press the button “Request Full HD video”.

What is the impact on the battery life?

The more you use those features, the more it takes a toll on the battery life.

This is especially true if the V300 doesn’t get a steady and strong signal. Just like your cell phone, the camera will work harder to connect to the cellular tower and communicate information.

If you see the battery life dropping, consider adding the Universal Solar Powerbank to sustain your camera from 6 to 12 months.

How to buy additional live-streaming minutes?

You can easily purchase a live-streaming add-on which will add 40 minutes shareable among all VOSKER streaming devices for the next 12 months.

Mobile app:

Web app:

Warning: you need a transmission plan (Base, Alerted or Elite) before buying the live-streaming add-on.

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<p>The post VOSKER V300 Ultimate Camera Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR

We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)

High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day

We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）

Version 2020-2022 PoE System FAQs in total

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Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

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Important Notes:

These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,

Camera Model: HB215-PA, HB212-PA, HB915B-PA

Mobile Phone APP: XMEye Pro         PC Client :VMS

Hisseu PoE Camera System User Guide v1

Contents:

A:  Forget NVR Password?

B:  Add Device on PC Client Software (VMS）?

C:  How to Sign up account on Mobile APP (XMEye Pro) ?

D:  Add Device on Mobile Phone APP (XMEye Pro)?

E:  How to enable Alarm Notifications on APP XMEye Pro?

F:  Configure Offline Camera or Add a New Camera?

G:  No Video Display on TV Monitor Or Blank Screen?

H:  Why DVR/NVR can’t record or playback video?

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Detail Solutions:

A:  Forget NVR Password?

1. Please click the mouse from the home screen, and “Logo Out–>Log Out”

2. Right click the mouse again, click “ Main Menu”–> “Forget password –> Forget answer”, you will see the “QR Code”

3. Please open your mobile APP “XMeye Pro”

（1）Click the Scan icon on the top left corner

（2）Scan the “CAPTCHA” on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into “CAPTCHA”, so you will be able to reset the password on the Monitor connected to DVR

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B: Add Device on PC Client Software (VMS）?

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID Device Name:

Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

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5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

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C:  How to Sign up account on Mobile APP (XMEye Pro) ?

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

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D:  Add Device on Mobile Phone APP (XMEye Pro)?

Steps:

–>1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)

–>2. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply;

–>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

–>4. Go to your TV Monitor, navigate to “Main Menu–>Advanced–>Version”–> You will see the serial number.

The QR code contains Serial number info. We need this information after we add the device to mobile phone APP

–>5. Open the mobile APP “XMeye Pro” and register an account by your email first

–>6. Click”+” to add device–>Choose “NVR”

Device Serial Number: Click the “Scan” icon to Scan QR Code On the NVR UI Interface (Main Menu–Advanced–Version), (QR code contains username and password)

No need to input the username and password manually.

And click “OK”, and go back to the Device page on App,and you will see the device shows status:online ,

E:  How to enable Alarm Notifications on APP XMEye Pro?

1.Make the Alarm setting is already set on Monitor UI Interface

2. Please right-click mouse and navigate to “Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK”

(Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to “Event–>Device (the one you named)–>Enable “Allow Notifications”

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F:  Configure Offline Camera or Add a New Camera?

—>1. After connect the camera to NVR via network cable, if the camera power on properly, the camera’s indicator light should be blinking.(see picture attached)

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When you cover the camera’s photocell or put the camera in dark place, the infrared LED should turn on red color.

—>2. If camera powered on properly please follow below instructions.

1.Right-click mouse navigate to “Quick Setup(or Channel Set) –>Cancel

2. In the second box, if any camera status is offline or not connected, please select it and click ”Delete” first

3. Click “Search”, can you see new IP address showed on the topper box?

4. Select the IP address in topper box and click Network–>Auto Assigned–>OK

5. If auto assigned successfully, please click “Add” to add the camera.

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G:  No Video Display on TV Monitor Or Blank Screen?

My UI Interface shows “No signal” or “Black Screen” ？

We need to divert this issue into two situations:

1.NVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.

Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

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(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email love@hiseeu.com for replacement HDD

After steps, if the thing still cann’t be resolved, which means the NVR box is broken, plz contact email love@hiseeu.com for replacement NVR box if their warranty is still 1 year

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2.NVR Indicator light is off:

(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken

Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )

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(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for replacement HDD

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H:Why DVR/NVR can’t record or playback video?

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If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

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1.Check if the hard drive status is normal or error

Navigate to NVR/DVR Monitor UI Interface: Navigate to “Main Menu–>Advanced–>HDD info”

If status shows “Error” or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)

2.Check the record plan is set up for 24/7 continuous recording

Navigate to “Main Menu–>Record Conf”

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”. (if it was set to “stop”, the system would stop recording when the storage is full)

Navigate to “Main Menu–>General–>Storage Full”

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

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Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

Add Cameras to NVR or PoE Switch (Router)

Add Cameras to NVR/ PoE Switch or Router

1. Add camera via NVR PoE Port

• If the camera is connected to NVR PoE port directly, the IP address

range should be modified to “172.16.0.X” (X is between 2 to 255)

Please right-click mouse and navigate to Camera

For brand new camera (password is 123456 by default), NVR will detect

and add camera automatically.

If the camera’s user name or password has been changed, you are required to input the info manually.

Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”

Please click on the edit icon to input password manually and click on “OK” to continue.

2.Add Camera to NVR via PoE Switch or Router

NVR will detect the camera under the same WLAN and list IPC here

• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.

NVR will add it automatically.

• If the camera’s password has been changed, please click on the setting icon to modify the info.

• In this situation, the camera IP address range should be the same as NVR’s IP range

(You can check NVR IP by navigating to Network>Basic> TCP/IP). If not, please contact the technician to modify the camera’s IP first.

Camera Not working

Camera not working?

1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes

2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time

3. Also plz right click your mouse to “Menu-Camera”, and take a photo of this whole page and send it to us

（Check how many cameras are discovered）

Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”

Device Offline on APP or NVR?

Device Offline on APP or NVR?

If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not

Go next to your Monitor that connected to NVR, and check out the network status

first navigate to this path first : “Menu–Network–Basic–P2P” , also check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” . After that, go back to “P2P” and check if the device status is online or not

Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network–Advanced–PPPoE”

Enable Alarm light on Each Camera?

Enable Alarm light on Each Camera?

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(Alarm light would only work during the night time when the alarm was triggered)

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1. Set up the Alarm light First Right-click your mouse to “Menu– VCA — Intrusion Detection/Crossing Line Detection– Triggered Actions” , and draw the rules for the alarm type

After you set up an alarm type (Like”Intrusion Detection”, or “Crossing Line Detection”), Click on “Alarm Linkage”, you will have the option to Enable “Alarm Light” (Spotlight is only Available During the Night)

2. Enable Alarm Light on “Triggered Action– Alarm Light” for each channel, and Click “OK”

Forget NVR Password？

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me–General–Forget Device Password”

3.Scan the above QR code by app and the security code will be sent to your email address.

4. Enter the security code from email to reset the password

Additionally, If you the email doesn’t belong to you, plz contact us at love@hiseeu.com for more support

Add Device to APP(Guard Viewer)

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Auto add is not suggested. Please tap on “Later” if you see this message box.

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In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on “ Menu” icon> Tap on “Devices”> “Add”,

2. Tap on “Scan”> “OK” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4.Add NVR by scanning device QR code and click on “save”

5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View”

Human Tracking/Detect for Model PK-4YHD985-CT ?

1.To enable human tracking , Set preset point “21”. Here is the video link for your reference: https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1

2.To enable human detection, plz go to this path “Menu–Alarm-Motion” , and choose the camera you want, to enable it

(This doesn’t support customize area)

No Video on TV Monitor or blank Screen?

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The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.

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If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).

Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.

If not, plz contact us for further support

How to share Device to others via APP Guard Viewer?

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One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.

For admin user, please follow the instructions to share the device with others:

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1.Type on “Menu Icon ” and navigate to “Devices”

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2.Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

(1) Share device by typing in the user name you wanted to share with and selecting function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigate to “Devices”

(2) Share device by generate a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

Download the mobile APP and Sign up for an Account

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1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

<p>The post Hisseu PoE Camera System User Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

TetherX Camera Setup Guide v2, Tether your video surveillance, alarm panels, network infrastructure and other IP or Serial devices to the cloud. Monitor the health of your sites, cloud record cameras and integrate with third party services.

The steps required to set up Samsung Cameras / DVRs and NVRs

Setting Correct Profiles

Please ensure you have 2 profiles configured on your device:

IP Cameras

Cameras are the easiest to set up and should work out of the box. If the cameras are not working for any reason, please try one of the following for the Analytics Path and Recording Path:

Multi-Sensor IP Cameras & Encoders

If your device is a multi-sensor camera or an encoder, please set the Analytics Path as follows:

NVR – Network Video Recorders

DVR – Digital Video Recorders

DVR recorders setup is similar to NVR setup with the following differences:

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Can I use TetherX alongside HikConnect?

Can I use Hik-Connect on my Hikvision cameras and recorders?

Yes.

Please make sure that stream encryption is switched off under Configuration > Network > Advanced Settings:

HikConnect stream encryption uses a proprietary mechanism which is not available to third-parties. Please note TetherX will encrypt the stream to the highest standards, for more information please see our security white-paper.

Note: If you are still getting a broken stream or no live view, please try updating the camera and/or recorder firmware to the latest. There are known issues that have been addressed by Hikvision.

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Live View – Technical Implementation Details

How TetherX implements live view to be compatible with all manufacturers

Introduction

The quality, latency and smoothness of live view streaming is dictated by many factors:

Available Streams from Cameras

Typically cameras will provide 2 video streams as well as the ability to request a single image. These limitations dictate what is and isn’t possible when it comes to both recording and streaming.

💡 Note: More expensive and speciality cameras will provide additional video streams and custom streams of crops/de-warps of the same image (e.g. 180 or 360 cameras).

The streams are usually accessed through RTSP and the images through HTTP. For example:

Formats

Transcoding vs Proxying

TetherX supports both transcoding and proxying/packaging. The differences between the two are as follows:

Transcoding is a process of taking the stream from a camera, decoding it and then re-encoding it into a different format. This is the ideal method to hit a specific requirement of Internet bandwidth and viewing size, but it is in most cases cost prohibitive as you need power hungry and expensive hardware to achieve.

​For context, a TetherBox Pico capable of recording 10 cameras will only be able to record 2 if transcoding (you can enable transcoding in TetherX by editing a camera and switching to the advanced tab).

Proxying & Packaging is what is used in most cases, where the original video stream is maintained but is packaged into different containers, for example .mp4 for video recording and .ts for local and high-def live streaming (see streaming technologies below).
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This means that ultimately, you are at the mercy of the camera/recorder. If you need to open 16 cameras and each one is 1mbit, but your upload speed is only 10mbit, it will simply not work because the stream size cannot be adjusted without either:

Video vs Images

TetherX use a combination of images and video to achieve different goals. It is important to understand the differences and advantages/disadvantages of each, which in turn dictate when either is used in TetherX.

The main difference between image and video compression is every image is self contained, where every video frame is part of a stream. While you may skip an image, skipping a frame in a video stream leads to parts of the image breaking / disappearing:

Systems that ignore broken/skipped data (e.g. streaming over UDP) will show a broken image while many systems will simply show a loading spinner while they wait for the next key frame (which is controlled by the key-frame interval set on the camera/recorder, typically set to 1 second, or the same number as fps, but sometimes much longer).

Because each image is self contained, it is typically 5 to 25x larger in bitrate vs video at 25 images per second. It may initially seem obvious that video should be used when accessing remotely, however there are certain important underlying trade-offs that make it a much tougher question which needs to be evaluated on a case by case basis, according to the following:

Advantages of Images

Live View Streaming Technologies

TetherX uses all mainstream streaming technologies available and choses between them depending on the specific requirements and constraints:

How TetherX Does It

TetherX supports most streaming technologies and switches between them depending on context.

When local streaming (the TetherBox is able to detect if you are on the same network), if we are viewing less than 10 cameras simultaneously TetherX switches to LHLS (see above) to show the primary video stream from each camera at full resolution/frame-rate (assuming your viewing device is capable of displaying this many streams). If this is not working well for you, you are presented with a toggle to switch off High-def streaming to fall back to loading images.

When full screening a camera (double tap/click a camera), we assume you want the higher quality and we switch to the full primary stream. If your connection is not able to sustain this stream, we automatically fall back to loading images.

When viewing multiple sites / cameras over Internet in record mode, we switch to image viewing but we transcode/transize the images depending on the size of each live view box on your screen. This ensures that you are able to view many simultaneous cameras, the latency is lower than video, it automatically adapts to the available bandwidth and it does not impact recording quality. This does however mean a lower fps.

When viewing multiple sites / cameras over Internet in monitor mode, we proxy the connection directly to the image provided by the camera. This leads to a further lowering of fps but ensures the TetherBox can monitor the health of and provide live view of 10x more cameras than in record mode.

Learn more about using Live View in TetherX here.

How Hikvision iVMS Does it

Because of the constrains outlined above, in order to show smooth video in iVMS (and Dahua PSS) software, if the connection speeds both on site and viewing device cannot accommodate the streams, the software temporarily reconfigures the cameras to send a lower bitrate stream while keeping the resolution the same.

💡 Note: if you happen to kill the software at this point (or lose connection), this can cause the camera to permanently record in lower quality.

Because many cameras or recorders only support a single stream at above D1 resolution, this means that not only is the live view quality reduced, but also the video being recoded which can lead to losing critical video evidence.

In our testing, limiting the connection to 5mbit 200ms upload and streaming just 4 cameras in HD resulted in blocky and usable footage being recorded on the NVR. It also took over 10 seconds to get an initial image, however the motion was smooth (25fps) once loaded.

In comparison when using images (outside of the iVMS/PSS software), the images loaded almost immediately, the image quality was significantly higher, but the frame-rate was poor (3-4fps) – still sufficient for making decisions in a control room setting, but understandably disappointing in smoothness by comparison. (Note: higher fps can still be achieved by full screening a single camera on demand).

When viewing a smaller number of cameras from the same manufacturer on a single PC or phone, it looks impressive to have smooth 25fps video on iVMS/PSS/others. However, when dealing with 100+ or even 32 cameras, from different manufacturers, different firmware versions, with multiple users, across multiple sites, with differing and fluctuating bandwidths, you begin to appreciate the trade-offs and advantages/disadvantages of each approach.

💡 Note: This approach of custom code to adjust Hikvision camera settings to achieve smoother live view is only suitable if you do not care about recording quality and you are optimising for a single manufacturer with compatible models/firmware.

​TetherX is an open platform with a focus on convention over configuration, we prioritise the integrity of recorded footage above live view and we implement approaches that work across all recorders/cameras as well as viewing devices.

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Uniview / UNV Camera Setup Guide (for use with TetherX)

Using TetherX with Uniview / UNV Cameras

Summary

Uniview or UNV cameras should work out of the box in most cases. However please note depending on the age of the camera and firmware versions, the RTSP path may be different.

Please try the following paths:

3. Open the Advanced tab and enter the required Analytics Path and Recording Path. Please try all the paths given as examples above.

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Camera Setup Checklist

Adding IP cameras to TetherX Please note your camera may have a different interface and options may be located in a different part of the interface. Please refer to the camera manual if you are not able to find the relevant option.

Network

Set a Static IP

Set camera to unused IP on 192.168.88.x network
set DNS/Gateway to 192.168.88.100

Important: Although it’s possible to configure your camera with DHCP, and TetherBox is capable of detecting any IP changes, we strongly advise against this practice for security reasons. This setting can potentially allow the camera to connect directly to the internet, raising a range of security issues. These include unauthorised access through back doors, or the risk of security holes in the camera’s firmware if it’s not updated regularly.

Video & Audio

Recording Stream (primary)

Analytics Stream (secondary)

Conditions

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Audio (optional)

Date & Time

One option is to disable time from being displayed in the camera at all. You generally do this under OSD settings. If you do wish time to be displayed in the image, you need to set the following:

<p>The post TetherX Camera Setup Guide v2 first appeared on NVR IPCAMERA SECURITY.</p>

Lorex Fusion: Download the Lorex App

The following article provides instructions for downloading the Lorex App and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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Download the Lorex App

Once your Fusion recorder has connected to the Lorex App, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

Lorex Fusion Troubleshooting FAQ.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both Lorex Wired and Fusion Wi-Fi Cameras, Doorbells, Floodlights, and Sensors to one system. Lorex Fusion Wi-Fi Cameras and Accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex App for easy control of all devices.

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Why do I get an offline message and a blank screen for the (B463AJ) 2K battery doorbell’s channel on the Fusion recorder?

Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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Can my Battery Video Doorbell record continuously?

To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

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Which recorders are part of Fusion?

For a list of Lorex Fusion Recorders, please refer to the Product Compatibility Chart.

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Can I connect all Lorex Wi-Fi Cameras and Accessories to my Fusion recorder?

Only Lorex Fusion Compatible Wi-Fi Cameras and Accessories can connect to Lorex Fusion Recorders.

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Which Lorex Wi-Fi Cameras and Accessories are part of Fusion?

See the following list of Lorex Fusion Wi-Fi devices:

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Should I update my Lorex Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.

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Does my Lorex Fusion recorder require a network setup?

Yes, a network setup is required to connect Fusion Wi-Fi cameras and accessories to your Fusion recorder. Ensure you connect the included Ethernet cable to your recorder’s LAN port and your router.

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Does it matter which router I use?

Yes, due to its strong signal, the dual-band router is suitable for high resolution video recording and for connectivity between devices. Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are all connected to a dual-band router (2.4 GHz/5 GHz bands).

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How many Lorex Fusion Wi-Fi Cameras and Accessories can I connect to my Fusion recorder?

This depends on your Fusion recorder and the number of Fusion Wi-Fi channels it comes with. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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What is a Fusion Wi-Fi channel?

A Fusion Wi-Fi channel is the channel you use to add a single Fusion Wi-Fi camera to your system. A 16-channel security system with 8 PoE ports/channels (for wired camera connection) and 8 Fusion Wi-Fi channels means that 8 Fusion Wi-Fi cameras and accessories can connect to the entire system.

Note: Fusion Wi-Fi channel’s are only available on certain Lorex Fusion recorders. For a list of Fusion recorders, see the Product Compatibility Chart.

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How many Fusion Wi-Fi channels are on my Lorex Fusion Recorder?

The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I setup my Lorex Fusion system?

Complete your Fusion setup in the following order:

After connecting your Fusion system, ensure you adjust your Fusion settings.

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Are there Fusion setup tutorial videos?

For a video walk-through of the Fusion setup with the new local UI (N845, N846, N847, N864, D863, D881 Series), please watch here.

For a video walk-through of the Fusion setup with the previous local UI (N841, N842, N843, N844, N861, D862, D871 Series), please watch here.

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How do I setup my Lorex Fusion recorder and wired cameras?

For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Series Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

For full setup instructions, please click on the article corresponding with your model number.

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Which password should I enter to connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

Enter the same password that you created in the Lorex App when setting up your Fusion Wi-Fi device.

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What is continuous recording?

Once your Lorex Fusion Wi-Fi camera connects to your Fusion recorder, your camera’s recording settings are automatically set to continuous. This means that your Fusion Wi-Fi camera will record 24/7 or for the entire duration of the recording schedule onto your Fusion recorder’s hard drive. It is worth noting that recordings on the camera are limited due to the size of its onboard storage, while recordings on the recorder are extensive (3TB to 10TB). Continuous recording captures everything in the background, and you can playback to catch anything you missed.

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Do all Lorex Fusion Wi-Fi cameras record continuously?

No, to conserve battery life, battery-operated video doorbells do not record continuously (24/7).

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How do I set my Lorex Fusion Wi-Fi camera to continuous recording?

After Fusion setup, your Wi-Fi camera is automatically set to Continuous recording. To adjust your camera’s recording settings, login to your recorder and navigate to the devices menu. For instructions, please see the article Lorex Fusion: Adjust Settings.

Note: Battery-operated video doorbells do not record continuously (24/7). Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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How come I’m receiving duplicate notifications in the Lorex App?

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

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After Fusion setup, where is my Lorex Fusion Wi-Fi camera’s video footage being stored?

Your Lorex Fusion Wi-Fi camera saves recorded motion detection videos onto the local microSD card (not always included). Once you’ve connected your Fusion Wi-Fi camera to your Fusion recorder, your camera’s recording settings is automatically set to 24/7 Continuous recording, and all recorded video is stored on your recorder’s extensive hard drive (up to 10TB).

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What features are supported in my Fusion recorder vs. the Lorex App?

Please see the following list of features supported in either your Fusion recorder and/or the Lorex App:

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Can I use my web browser to access my Lorex Fusion Wi-Fi camera?

You can only access your camera on the Lorex App, recorder, or on the Lorex Cloud Client.

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When modifying the password in the Lorex Cloud Client, which password should I enter?

Enter the password for your Wi-Fi camera or accessory created in the Lorex App during setup.

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Where can I order the Lorex Fusion Collection?

To order, go to lorex.com.

Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection.

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My Fusion Wi-Fi camera or accessory is not appearing in the device list.

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My Fusion Wi-Fi camera or accessory is not connecting to my Fusion recorder.

• Give your Fusion Wi-Fi camera or accessory a few minutes to establish a connection.

• Check to see if your Fusion recorder has the most up-to-date firmware. New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates.  Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

• Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are powered on.

• The same password created for your Fusion Wi-Fi camera or accessory in the Lorex App must be entered in your Fusion recorder. If you have forgotten the password, then reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• (Applies to the previous local UI only) If your password for your Fusion Wi-Fi camera or accessory is entered incorrectly in your Fusion recorder, then your Wi-Fi device will lock itself. Reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• Ensure that you are entering the password for your Fusion Wi-Fi camera or accessory created in the Lorex App, and not the Lorex App account password. Those are two separate passwords.

• Ensure that your Fusion Wi-Fi camera or accessory is connected to a dual-band router (2.4 GHz/5 GHz bands).

• Ensure that you are connecting the Fusion Wi-Fi camera or accessory to an available Fusion Wi-Fi channel, and not a Wi-Fi channel that already has a Wi-Fi device connected to it.

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I don’t know the password for my Fusion Wi-Fi camera or accessory.

If you don’t know the password for your Fusion Wi-Fi camera or accessory, then you will need to reset the device and connect it to the Lorex App again.

To reset your Fusion Wi-Fi camera or accessory:

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I’m receiving duplicate notifications in the Lorex App.

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N910 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi Cameras and Accessories to your N910 Fusion recorder.

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Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and Wi-Fi cameras, doorbells, floodlights, and motion sensors to one system. All Fusion compatible Wi-Fi cameras and devices connect to one recorder for continuous 24/7 recording and private local storage. Access everything from the Lorex App for easy control of all devices.

Note: To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

For any connection issues, see the article Lorex Fusion: Troubleshooting.

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Part One — Wired Setup

Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Important: Network setup is required for your system — use the included Ethernet cable to connect your recorder to your router.

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Part Two — Connecting your Lorex Fusion Wi-Fi Camera

Connect your Lorex Fusion Wi-Fi Camera to the app and then from your recorder scan your network to add it.

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Option A — Connecting Your New Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi Cameras and Accessories onto Fusion Wi-Fi channels on the recorder.

To connect your New Lorex Fusion Wi-Fi Camera to the recorder:

Note:

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Option B — Connecting Your Existing Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi cameras and accessories onto Fusion Wi-Fi channels on the recorder.

Note:

To enable remote viewing for the mobile app, you will need to:

To connect your Existing Fusion Wi-Fi camera to the recorder:

1.From the Live View display, click the pair icon  in the center of the Fusion Wi-Fi channel’s screen.

Note: It may take a few minutes for your Lorex Fusion Wi-Fi Camera’s video feed to appear.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N845, N846, N847, N864, D863, D881 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the new local UI only. For Fusion instructions that apply to the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note: You can add one Wi-Fi camera or accessory to one Fusion Wi-Fi channel. The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

2.From the Live View display, click the pair icon  from the center of the Fusion Wi-Fi channel.

Note: If your Lorex Fusion recorder and Fusion Wi-Fi camera share the same password, then the devices will automatically connect without entering the password.

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After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, N842, N843, N844, N861, D862, D871 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the previous local UI only. For Fusion instructions that apply to the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the Fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note:

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Adjust Settings

The following article provides instructions for adjusting your Lorex Fusion Collection settings.

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Turn off duplicate notifications

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder.

To turn off duplicate notifications:

2.Under your Fusion recorder, swipe left to find your Fusion Wi-Fi camera or accessory.

3.Tap on your Fusion Wi-Fi device’s notification icon .

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Adjust the recording settings for your Fusion Wi-Fi camera or accessory

After Fusion setup, your Lorex Fusion Wi-Fi camera’s recording settings will automatically adjust to Continuous, recording 24/7 directly to your recorder’s hard disk drive.

To adjust the recording settings (new local UI):

To adjust the recording settings using the previous local UI, navigate to Main Menu > CAMERA > Recording > Recording and follow the same steps as above.

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Set the recording schedule for your Fusion Wi-Fi camera or accessory

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

• Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing two hours.

• Click  beside 2 or more days to link schedules (). This allows you to quickly change multiple schedules at once.

• To make fine adjustments to a schedule, click . This will allow you to set exact start and end times for a schedule.

• To disable all recording of the selected type on the selected day, click .

To set the recording schedule using the previous local UI, navigate to Main Menu > STORAGE > Schedule and follow the same steps as above.

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Link sensors to cameras

Once you’ve completed the Fusion setup, you can link motion and door/window sensors to any compatible camera, so that when the sensors are triggered the linked automatically cameras record.

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To learn more about using your Lorex Fusion system, visit the Fusion page or refer to the Lorex Fusion: Frequently Asked Questions article.

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<p>The post Lorex Fusion Troubleshooting FAQ first appeared on NVR IPCAMERA SECURITY.</p>